2018 Tesla Model X: screen or infotainment failure

Filed Jul 12, 2022 · CA · crash

incomplete list: overheating infotainment system cameras fail condensation blocks or blurs cameras sensors fail infotainment system failure eg lag or black, in part or while, including while driving locked out of or into car defective defroster failed power steering alignment; Tesla replaced axles three (3) times, breaks, leaks; uneven tire wear, premature replacement of tires car in gear to reverse but drove forward, could not drive in reverse; written police testimony falcon wing doors crushing car, no longer sound proof, weather proof; to demonstrate doors injuring people and pets video recorded doors chopping carrots battery 60% of range under the best of conditions eg no climate, fair weather, no tow, no USB charging, no interior lights and so on records: over twenty four (24) repairs by Tesla photos, videos, screen shots witnesses attempts to resolve with Tesla: Tesla failed to repair, refused to service, refused extended warranty, refused buy back, refused trade in, refused replacement The consumer stated the hood does not heat up, during the winter snow will stick make it visibly impossible to see.

Filed Apr 10, 2022 · Acceleration, Driver assistance · VA

While driving at speed approximately 4:20PM EST April 9th, 2022 on I95 near the Georgia/South Carolina border the onboard computer froze and became unresponsive, including the speedometer, the radio, navigation system, etc.. I became aware of the issue because the car started to slowly slow down but the display continued to show 70 MPH. I forced the computer out of Autopilot but the car continued to show it was in autopilot. shortly after the display behind the steering wheel went blank then rebooted, followed by the center console. thankfully I was paying attention and did not panic, had I panicked I could very easily been in an accident as I did not know what was going on with the car. I reached out to tesla multiple times following the incident and the agents and agents were non-caring and treated it as no big deal, and acted as if I should not be concerned about it. I could not even get assistance from them on getting service for the car. they kept pointing me to the Mobile app on the phone which would not function properly and after typing the incident into as I wrote above 3 times I gave up.

Filed Jun 12, 2021 · Electrical · AZ

While driving on interstate highway at 75 mph, the instrument display and MUC display both go blank. The cruise control did not disengage. No display of vehicle speed, rear camera or other parameters. The display did not return after approximately 2 minutes. The driver then instituted a reboot while still driving. After another 1 to 2 minutes, the instrument panel began to redisplay information. The MUC subsequently displayed information. This is a first time event for this vehicle.

Filed Jan 14, 2021 · Electrical · 100 miles · CA

The central display unit/media unit (mcu) had more and more frequent reboots, freezes, blank screens. When it occurs, my autopilot will stop function, traffic information will not work, radio/speaker will be silent, no turn light signal clicking is audible. The manufacturer refused to fix the problem, giving all types of excuses.

Filed Jan 14, 2021 · Driver assistance · 35,000 miles · MA

Touch screen and main display unit and controller problems. It goes black very often, it becomes slow many times, restart takes a long time, sometimes bluetooth stop working for all devices, no sounds chimes, no audio sometimes, the blank screen stays for long time sometimes during the drive. This is big safety concern. I went to service few times and most recently today and tesla service denied the service or fix siting everything works. They asked me to restart the screen. They told if screen goes blank weekly it's acceptable.

Filed Feb 11, 2020 · Body, Electrical · 12,000 miles · MA

Central console screen stopped working for a few minutes. During this time frame, there is no way to open the rear doors of the vehicle. The only recommended option from the manufacturer is to remove the speakers on the rear door panel and then pull on emergency release. There is no way a passenger can remove the speakers without tools. This can lead to a safety issue, were the rear passengers have no mechanical way to open the door to escape the vehicle. Similarly when the screen is not responsive, there is no way to activate the rear defogger or defog the front windscreen. This situation drastically reduces visibility and can lead to an unsafe condition on the road. When the front display is blank; the driver gets no positive feedback whether a turn signal has been engaged - no visual indication or audible clicking noise. When this happens the driver is unable to change lanes safely; not knowing whether blinkers are on or off. When these conditions happen vehicle was in motion in both freeway driving conditions.