As I slowly pulled into a parking space, the highlander suddenly accelerated quickly, jumped the concrete parking stop and slammed into a retaining wall. It happened very quickly and unexpected. I am original owner. The vehicle has 56000 miles and has been serviced only by the dealer. The vehicle was drivable and was taken immediately to the dealer for 2 days to inspect the systems. Because of the amount of damage, the repair shop got the vehicle in immediately and estimate repairs at $10,000. I am very frightened of this vehicle right now as another incident like this could produce much worse results.
2010 Toyota Highlander: sudden unintended acceleration
9 of the 216 complaints about the 2010 Toyota Highlander describe sudden unintended acceleration.
- owner complaints
- 9
- of this car's complaints
- 4%
- typical mileage
- 14,800
- recalls
- 2
Sudden unintended acceleration by model year
What owners say
I was backing out of a parking space at a taco bell when I noticed a car coming so I decided to stop and pull back into my parking space to let it pass. When I stepped on the brake my car suddenly accelerated in reverse and I stepped on the brake again, but my car continued to accelerate. I turned my car to avoid hitting the car and any other cars that may have been behind me. My car continued to accelerate and jumped a curb, crossed over a sidewalk and onto a lawn area behind taco bell. I stepped on the brake again trying to get my car to stop. I turned my wheels to keep from going into the drive up lane and finally got my car to stop.
Twice in september 2014, as I was approaching a stop light, I pressed the brakes and slowed to nearly a stop. The engine suddenly accelerated very high, and if I had not already had a foot on the brakes, I would have gone into an intersection. The engine was running so high that it was difficult to keep it from moving. I shifted into neutral, came to a complete stop, and while the transmission was in neutral, took my foot off the brake pedal. The engine immediately returned to normal idle. This same sequence happened both times. This has happened twice this month, but these are the first occurrences since I purchased the vehicle new. I called the toyota dealer, and the service person said that if the vehicle isn't demonstrating that behavior when I bring it in, they would not be able to find what caused it. They indicated that the vehicle data recorder would not record such an event. They said they would add a note about this to the record they have on this vehicle (they have done all the service since I purchased it from them). I have already decided that should it happen again, I will trade the vehicle. I don't like having to keep my hand on the gearshift, ready to shift into neutral. I saw a report in usatoday that sudden acceleration in toyotas is being investigated again. I wanted to add my experience to the mix.
Driver backed out of an end parking space (nose in, curb in front and on right). Driver felt wheel (right side) go over curb (turned too quickly). Driver stopped, shifted to drive (forward) to get off the curb. When driver touched accelerator, the vehicle shot forward (seemed like 50 MPH). Left front of the highlander creased the two side doors of the minivan parked adjacent on the left. The left front of the highlander sustained grille damage, left fender, headlight and running light, driver door and left mirror. Fender pushed back prevented driver door from being opened. Air bags did not deploy. The highlander was purchased 1/4/2010. The accelerator recall was performed by the dealer in march 2010.
On july 8 2010, my 2010 toyota highlander had sudden acceleration problem when I stopped and braked for the traffic light. This highlander has only about 6,600 miles on it and it never had the sudden acceleration problem before. The dealer had installed the recall fixes. Updated 07/19/10*bf updated ivoq 07/21/10.*jb
Tl*the contact owns a 2010 toyota highlander. While driving 15- 20 MPH, the contact applied the brakes and the vehicle accelerated without warning. He removed his foot from the brake and checked to make sure he wasn't applying the accelerator, and he wasn't, so he pressed the brake pedal again and the vehicle accelerated again. In order to stop the vehicle, the contact had to apply the emergency brake. The vehicle was towed to the dealer who stated that the failure could not be determined. There were no prior warnings. The vehicle was not repaired.. The current and failure mileages were 8,200. The consumer stated once he stopped, he put the vehicle in reverse and then used the brake to stop. The brake pedal then worked effectively. Updated 09/13/10
Follow-up ltr to the federal safety agency re 4/8/10 correspondence on behalf of re incident of sudden unintended acceleration after recall fix by dealer on her 2010 toyota highlander. *kb the consumer became concerned about the recent accelerator pedal issue and contacted the dealer to see if she could get out of the lease. The dealer informed her there was a fix to the problem, so the consumer made an appointment on february 15, 2010. On march 2, 2010 the accelerator pedal became stuck multiple times. Twice, the accelerator pedal stuck when taking off; it was extremely hard to push, to the point where it actually went down, and the vehicle jerked. Then on the way home, the consumer pushed the brake pedal down to slow down and noticed the vehicle seemed to be going much faster. She pushed harder and harder on the brake and when she looked down the RPM's were going straight up and she was not slowing down. She continued to hold the brake pedal down and after a few minutes the brakes started working. The consumer contacted the dealer the next day, but was informed there was nothing they could do since the fix had already been completed.
Tl*the contact owns a 2010 toyota highlander. While driving at 5 MPH, the vehicle suddenly accelerated. To stop the vehicle, the contact shifted into neutral and turned off the ignition. The vehicle had not been inspected or repaired at the time of the complaint. The current and failure mileages were approximately 1,700.
Tl*the contact owns a 2010 toyota highlander. The contact stated while sitting idle in a parking space, the vehicle abnormally accelerated without driver intent. The vehicle proceeded to jump a nearby curb, crashed with another vehicle and then a tree. The contact was able to bring the vehicle to a stop by shifting into neutral. The contact did not report any injuries. The manufacturer was contacted but would not provide any assistance. The contacts insurance company was handling the investigation. The current and failure mileages were 3,000.
Service bulletins that may apply
- As part of the settlement described above, Toyota will install Smart Stop Technology on the above listed...
- On July 24, 2013, the settlement of claims for Economic Loss arising from allegations of unintended...
- On July 24, 2013 the settlement of claims for Economic Loss arising from allegations of unintended...
- As communicated in mid-June 2013, the Federal Court in Orange County, California continued the Fairness...
- The Federal Court in Orange County, CA today continued a Fairness Hearing regarding the proposed...
- On June 14, 2013 the Federal Court in Orange County, California will conduct a Fairness Hearing regarding...
- Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation,...
Related recalls
Vehicle speed control: accelerator pedal
- What is wrong
- Toyota is recalling certain model year 2008-2010 highlander, model year 2009-2010 corolla, venza and matrix passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. This recall is an expansion of a campaign of 3.8 million other toyota vehicles announced in 2009 for the same issue (see 09v‑388).
- Risk
- A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
- Remedy
- Toyota will modify or replace the accelerator pedals on the subject vehicles. Floor surface modifications are also being considered and will be included for any model for which it is deemed appropriate. Initially, dealers will be instructed on how to reshape the accelerator pedal for the repair. As replacement parts with the same shape as the modified pedal become available, they will be made available to the dealers for the repair. Customers who have had the pedal reshape remedy completed will have the opportunity to receive a new pedal if they desire, after replacement pedals become available. In addition, toyota will replace any toyota all-weather floor mat in a subject vehicle with a newly designed mat, free of charge. For those customers who have the previous design all-weather floor mat but do not need or want the newly designed all-weather floor mat, toyota will recover the previous design all-weather floor mat and reimburse its price. The safety recall began march 30, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V023000 · Recall details
Vehicle speed control: accelerator pedal
- What is wrong
- Toyota is recalling certain model year 2005-2010 avalon, model year 2007-2010 camry, model year 2009-2010 corolla, corolla matrix, rav4, model year 2010 highlander, model year 2008-2010 sequoia, and model year 2007-2010 tundra vehicles. Due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. In this condition, if condensation occurs on the surface, as may occur from heater operation (without A/C) when the pedal assembly is cold, the friction when the accelerator pedal is operated may increase, which may result in the accelerator pedal becoming harder to depress, slower to return, or, in the worst case, mechanically stuck in a partially depressed position.
- Risk
- The accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash.
- Remedy
- Dealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. Gm will notify owners for the pontiac vibe please see 10v‑018. This service will be performed free of charge. The safety recall is expected to begin on february 5, 2010 and will be completed on march 15, 2010. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 10V017000 · Recall details
Questions about the 2010 Toyota Highlander sudden acceleration
Is sudden unintended acceleration a common problem on the 2010 Toyota Highlander?
9 of 216 owner complaints about the 2010 Toyota Highlander (4%) mention sudden unintended acceleration. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2010 Toyota Highlander?
There are 2 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Toyota Highlander
ABS 13No deployment 10Harsh shifting 10Headlights 10Steering noise 7Airbag light 5Brake failure 5Door locks 5
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