2010 Toyota Highlander: ABS light or ABS activating

Filed Jul 24, 2024 · Brakes, Driver assistance · CO

We received this from Toyota. Customer Support Program Bulletin Date: Page: POL19-06 6/6/2019 1 of 3 REVISED 8/28/19 CUSTOMER SUPPORT PROGRAM BULLETIN (ZKC): REPAIR COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ON CERTAIN 2008-2010 MY HIGHLANDER HYBRID VEHICLE. When we received this bulletin, we asked our Toyota Dealer Service Department (Stevenson Toyota East, Denver, CO) to address this issue multiple times when bringing in our vehicle for service in 2019 and 2020 and were told repeatedly they would not fix this issue since the ABS light was not on. Now that this bulletin is expired the ABS light is on. We took our Highlander to the Toyota Dealership in Melbourne, Florida and were told that this repair will now cost us $2473.89. Our 2010 Highlander is barely worth that, and now we have to repair this on our own even though Toyota knew the brake actuator assembly and brake booster pump would eventually fail at some point in time. Despite this, Toyota refused to resolve this issue when we asked (more than once) right after receiving the service bulletin in 2019 and as a result is causing a safety issue for our college aged son who drives this car, and all other drivers on the road should the ABS system fail. The attached estimate states the ABS service light has not come back on but this is not true and my son is having issues with the brakes.

Filed Jan 5, 2024 · Brakes · MO

Affected by the faulty Brake Actuator & Accumulator on 2010 Toyota Highlander Hybrid. Brake malfunction and ABS disabled lights popped up on my Multi-Information Display. This issue disables ABS & VSC systems, which therefore makes this a safety hazard. Upon doing research, I have concluded that many complaints about this specific "Brake actuator & accumulator" have been issued. In the past, Toyota has provided a "Customer Support Program" which expired in 2020, but this does not help current owners like myself, who are stuck with this problem.

Filed Oct 24, 2023 · Brakes · LA

On approx. October 19, 2023 my vehicle started showing 4 error messages on the display: Brake Malfunction, Check ABS, Check VSC System, and Check Brake System. At the same time, these 5 warning lamps became illuminated: Brake System Warning Light and Warning Buzzer (Red), Brake System Warning Light (Yellow), Master Warning Light (Yellow), ABS Warning Light (Yellow), and SLIP Indicator (Yellow). A car repair technician obtained the following error codes from the vehicle in a diagnosis: C1391 (Abnormal Leak in Accumulator). I was informed that the VSC (vehicle stability control) safety feature of the vehicle is disabled while the error codes and messages are present. Toyota previously issued a customer support bulletin (No. POL19-06) on June 6, 2019, titled "Customer Support Program ZKC: Certain 2008-2010 Model Year Highlander Hybrid Vehicles Coverage for Brake Actuator Assembly and Brake Booster Pump Assembly". In the bulletin, Toyota acknowledged that its 2008-2010 Highlander Hybrid models had "certain internal malfunctions of the Brake Actuator Assembly". Affected error codes include C1391 and C1253, among others. Affected warning lamps consists of all 5 of the warning lamps that were illuminated in my vehicle. Affected parts include 04008-26448 (Actuator Assy, Brake w/ Fluid) and 04008-51148 (Pump Kit, Brake Booster w/ Accumulator). Instead of issuing a recall for this hazardous defect, Toyota opted to offer "Customer Support Program ZKC". The malfunction that manifested my vehicle is not eligible for this program. Toyota should issue a proper recall to address this safety hazard.

Filed May 3, 2023 · Brakes · 146,000 miles · NC

The brake actuator (4405048320) and brake booster pump (4707048020) malfunctioned. The ABS warning came on the display, as well as a warning saying “Brake Malfunction: pull over car immediately.” The traction control light, ABS light, warning light, and parking brake light also came on. The computer code was C1391. This controls the brakes and anti-lock brake system. This is a serious and known safety issue. It is well-documented online, and in 2019 Toyota acknowledged this widespread issue with a Customer Support Program ZKC. However, this program only applied for a limited time, and since then more vehicles have had this same issue with faulty parts. Even vehicles under 150,000 miles no longer qualify for free replacement despite this being a known and widespread issue.

Filed Nov 30, 2022 · Brakes · OK

Driving down the highway the abs srs air bag lights and the warning triangle all came on and then shortly after that a loud continuous beeping sound started and when my wife tried to pull over she realized she really had to cram on the brakes to get the car to stop... this scared the daylights out of my wife and thank god we didn't get in wreck!! But I dont understand why this is not a recall problem after all the other people I have read about with the same problem with the abs accumulator bleeding off pressure causing the pump motor to run abnormally long and in our case constantly to the point of no being burnt up and needing to replace.. my wife is the second owner of this car and we have had it since 2015... how is the window switch MORE OF AA CONCERN THAN FAULTY ABS ACCUMULATORS???

Filed May 9, 2022 · Brakes · GA

Driving when multiple lights related to traction, ABS system illuminated. Warning message to pull over immediately. Power brakes gone. Had to push brake pedal hard and long to floor to get minimal manual brakes to take effect. High pitched alarm sound. Almost ran into other cars in parking lot.

Filed Mar 12, 2022 · Brakes · CA

What component or system failed or malfunctioned, and is it available for inspection upon request? The actuator assembly, and brake booster pump assembly w/ accumulator have failed. Part # 04008-26448 and 04008-51148 How was your safety or the safety of others put at risk? This controls the brakes and anti-lock brake system. Stopping distance and anti-lock performance has been very erratic. Brake pedal feel has been soft or overly-firm and could easily cause a collision or serious accident. This is a serious and known safety issue and should result in a vehicle recall. Has the problem been reproduced or confirmed by a dealer or independent service center? This problem was confirmed by Norm Reeves Toyota San Diego on 3/12/22, and has been acknowledged by Toyota in Bulletin POL 19-06. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are many warning lamps on in the car, including an ABS and Brake System warning on the display, the traction control light, ABS light, warning light, and parking brake light. The vehicles brake booster has been running frequently and making a loud noise for about 18 months or 2 years prior to failure and prior to warning lights coming on.

Filed Apr 28, 2021 · Brakes · CA

Abs lights are on and it says to check the vehicle by dealer. This might be with all the hybrids.

Filed Feb 25, 2021 · Brakes · 166,000 miles · TN

My 2010 highlander hybrid is presenting a code c1391 for an issue with the brake actuator assembly and brake booster pump assembly. Currently my ABS, traction control, and check brake system lights are on with a message not to drive the vehicle. Toyota has recognized this issue and offered free repairs, extending coverage until dec 31, 2020. The customer support program bulletin to support this is pol19-06. This issue raised a big enough issue for toyota to extend coverage. It needs to be a recall, as the total repair costs exceed $3500 in most cases for a part toyota has essentially admitted was defected.

Filed Jan 19, 2021 · Electrical, Steering · 100,000 miles · PR

While I was driving, the steering wheel locked and I was not able to move the car. I put the car on pkg and it got locked too. Could not put in reverse or drive. Windows got locked too. The ABS system light up. A miracle that few minute before I exited a highway. A tow truck took the car and it has been in the toyota dealer for the past week and they do not now what is wrong with the car

Filed Aug 25, 2017 · Brakes · 92,000 miles · AZ

Hybrid breaking system. The hybrid breaking system (actuator, accumulator, & pump) on my 2010 highlander hybrid are faulty and have failed. My family purchased this vehicle from toyota dealer when it was approximately 1.5 years young, and have performed all necessary service at camelback toyota dealership in a timely fashion. (23 service history reports shown on carfax.) our highlander has less than 100k miles and is less than 10 years old (approximately 8 years old). The faulty hybrid breaking system is a known issue, that toyota has issued 'limited extended warranties' on at least 736k vehicles (which would cover my repair free of charge if my vehicle was older ('wep-zg1' covers full replacement of breaking system at no cost to customer for vehicles with 150k miles or less or 10 years or newer) and full recalls on the prius breaking system. Camelback toyota first quoted me $2,500 for the repair' but that first repair was only to replace the accumulator and the pump. The next day, the brake malfunction lights came on, and now they're quoting me another $2,064 to replace the actuator. My family has cared for this car properly, and done nothing that would cause a total break malfunction. This is a malfunctioning break system that toyota (and their parts manufacturer) need to be responsible for. A breaking system is arguably the most important system on any vehicle! This is putting my family, and other families at risk. I ask the ntsb to force a recall on my 2010 highlander hybrid model. Thank you. Further evidence: in 2013, toyota recalls the prius: http://www.nbcnews.com/business/toyota-recalls-prius-lexus-hybrid-faulty-brakes-6c10208931 highlander hybrid 2008 complaints: http://www.carcomplaints.com/toyota/highlander_hybrid/2008/brakes/service_brakes.shtml http://www.carproblemzoo.com/toyota/highlanderhybrid/ABS-brake-fail-problems.php

Filed Oct 28, 2014 · Brakes · 25,581 miles · NJ

On july 16, 2014 I turned my car on, ready to return home to new jersey from brooklyn, at this point the brake light signal, ABS, and warning icon all turned on. The camera displayed a text stating brake malfunction and giving instructions to park the car immediately. I called the toyota 800 number and followed their recommendations, l had the car tow to the nearest toyota dealer, bay ridge toyota of brooklyn. I picked up the car on the 18 th, I was told they ran all tests an they found everything properly installed. They scan test clean all dtc performed initialization and calibration of the linear solenoid valve. They road tested the vehicle and confirmed repair, no lights on, at a cost of $227 plus tax. Today the 28 of october as I turned my car on I face the same problem all the brake lights, ABS, warning, and display text indicating malfunction, to stop the car. I again called for tow went to toyota of hillside in nj, explained what happened. Was ask why I had the car tow after telling the service representative about the brakes. How can anyone drive a vehicle that is warning you not to do so. I also spoke to the service manager stating that I don't think I should pay for this service again since its been only 1500 miles or a little over 90 days since the same problem. Am sure there's more to this. Thank you