Vehicle was involved in a collision where it struck a barrier head on. The front airbags did not deploy. The vehicle then became airborne and flipped. Only the side airbags deployed.
2010 Toyota Highlander: airbags did not deploy in a crash
10 of the 216 complaints about the 2010 Toyota Highlander describe airbags did not deploy in a crash.
- owner complaints
- 10
- of this car's complaints
- 5%
- typical mileage
- 70,000
- recalls
- 2
Airbags did not deploy in a crash by model year
What owners say
Tl* the contact owns a 2010 toyota highlander. While driving 60 to 65 MPH, the contact's vehicle was rear ended. As a result, the contact's vehicle spun out of control and caused the other vehicle to crash into the driver's side door of the contact's vehicle. The contact's vehicle ultimately crashed into a cement wall. The driver's air bag deployed; however, the front passenger air bag failed to deploy. The front passenger sustained injuries to the chest and lower back. The contact sustained injuries to the arms, neck, back, and right ankle. Medical attention was received. A police report was filed. The manufacturer and dealer were not contacted. The cause of the air bag failure was not determined. The vehicle was towed. The vehicle was not repaired. The failure mileage was 109,000.
My family was involved in a multi car accident where we were struck from behind and driven into the vehicle ahead of us (from a near stopped position). The force of impact on the front bumper was hard enough to drive the trailer hitch of the vehicle ahead of us through the license plate on the front bumper. The bumper and grill were severely damages but the airbags did not deploy. Driver was taken to er for head/neck injuries which were deemed to be minor.
Tl* the contact owns a 2010 toyota highlander. The contact stated that the driver suddenly lost control of the vehicle and crashed into a cement covert. The air bags failed to deploy. The vehicle sustained extensive damage to the front and middle sections. The driver of the vehicle sustained a broken nose, a concussion, multiple facial abrasions and contusions. A police report was filed. The vehicle was not repaired. The manufacturer was not contacted in reference to the crash. The failure mileage was 77,000.
While driving on the interstate at 70 MPH, a deer hit my car. Airbags did not deploy, damaged front end, minor damage to the bumper, major damage to engine compartment and windshield was cracked why did the airbag not deploy our major concern concern that will the airbag work after repairs??
My husband and two year old daughter were in a head on collision with a tree after another vehicle came into his lane and he attempted to avoid the head on collision with the other vehicle. No airbags deployed. Significant injuries. The front end of the vehicle wrapped around the tree. Windshield shattered in several places. Right passenger door smashed in. No doors on the car close all the way. Rear passenger door is off the hinge. Car is a total loss. Six airbags in the car and not one of them deployed. Vehicle was purchased brand new. Never been wrecked.
I'd stopped on the residential street to let a car pass. After the car passed, I attempted to pull up along the curb to park, but the car accelerated and crashed into a tree. The brakes did not respond and the steering did not seem to respond. The space between acceleration and impact was 10-15 feet. It's like the car had a mind of its own, and I had no control. No warning lights came on and the airbags did not deploy. The passenger side headlight was smashed, the hood was smashed, front bumper and passenger side fender were also smashed. The only thing that stopped the car was the tree. Once it stopped, I simply turned the ignition off. I immediately called my insurance company and they told me to tow it to san francisco toyota for mechanical inspection. I called san francisco toyota and said that I was towing my car down and was told they'd be waiting for it. Later that day I received a call from don's autobody telling me they had my car. I confirmed with sf toyota and they said they sent the car there and the auto body work had to be done prior to a mechanical inspection. On 4/15/13, I was informed the car had been repaired and was sent to sf toyota. I repeatedly called sf toyota to see if they had found any mechanical defects. On 4/16/13, I was contacted by don's autobody and told that toyota refused to inspect the car. Since we don't know if the car is safe to drive, the person from the autobody shop suggested we call toyota USA. Toyota USA opened a case and has enlisted bill from engineering analytics to inspect the car. Bill plans to inspect the car on 4/30/13. He will collect data and send it to toyota. Toyota said they'll review the data and will mail us the results within 30 business days. When we expressed concern that toyota waited 6 weeks to look at our car (which the autobody said they've driven), toyota had no comment.
Tl* the contact owns a 2010 toyota highlander. The contact stated while stopped at an intersection, another vehicle crashed into the right side of his vehicle, but the air bags did not deploy. The vehicle was taken to the dealer who stated the vehicle was hit hard but could not tell him why the air bags did not deploy. There were no injuries. A police report was available if needed. The manufacturer was contacted and a claim was filed, but no further assistance was offered. The VIN was unknown. The failure mileage was 15,000.
I was driving on a straight and level road, at approximately 30 MPH. Traffic came to a sudden stop and I applied the brakes in a hard and sudden manner, but the vehicle failed to stop in time, though I believe it should have. No airbags deployed. My vehicle struck the vehicle in front of me, also pushing that vehicle into the one in front of it. During repairs, it was discovered the brake pedal mechanism had failed at some point, requiring replacement.
Driver backed out of an end parking space (nose in, curb in front and on right). Driver felt wheel (right side) go over curb (turned too quickly). Driver stopped, shifted to drive (forward) to get off the curb. When driver touched accelerator, the vehicle shot forward (seemed like 50 MPH). Left front of the highlander creased the two side doors of the minivan parked adjacent on the left. The left front of the highlander sustained grille damage, left fender, headlight and running light, driver door and left mirror. Fender pushed back prevented driver door from being opened. Air bags did not deploy. The highlander was purchased 1/4/2010. The accelerator recall was performed by the dealer in march 2010.
Service bulletins that may apply
- Condition in which a musty smell is present
- Toyota Safety Recall and Service Campaign
- Revision notice
- Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have...
- Dealer Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have...
- Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in...
- Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt...
- Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags.
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
- Risk
- If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
- Remedy
- Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1‑800‑331‑4331. Owners may contact General Motors at 1‑800‑762‑2737.
Recall number 14V168000 · Recall details
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
- Risk
- If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1‑800‑301‑6859.
Recall number 13V014000 · Recall details
Questions about the 2010 Toyota Highlander no deployment
Is airbags did not deploy in a crash a common problem on the 2010 Toyota Highlander?
10 of 216 owner complaints about the 2010 Toyota Highlander (5%) mention airbags did not deploy in a crash. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2010 Toyota Highlander?
There are 2 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Toyota Highlander
ABS 13Harsh shifting 10Headlights 10Sudden acceleration 9Steering noise 7Airbag light 5Brake failure 5Door locks 5
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