Tl* the contact owns a 2013 toyota highlander, the contact stated while driving approximately 35 MPH and swerved to avoid a cat, it resulted in crashing into a metal telephone pole. The air bags did not deploy. Additionally, the seat belt failed to retract. The vehicle was taken to larry h. Miller lexus spokane1030 w 3rd ave, spokane, wa 99201: (509) 293-6074 but was not diagnosed or repaired. The driver struck the steering wheel with her chest and medical attention was provided. The vehicle was towed to an independent mechanic. There was no reported fire. A police report was filed. The manufacturer was not notified of the failure.the failure mileage was 148,000.
2013 Toyota Highlander: airbags did not deploy in a crash
12 of the 207 complaints about the 2013 Toyota Highlander describe airbags did not deploy in a crash.
- owner complaints
- 12
- of this car's complaints
- 6%
- typical mileage
- 37,000
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
Tl-the contact owns a 2013 toyota highlander. The contact stated that while driving at 50 MPH, the vehicle wheels hydoplanned causing the contact to loss control and crash into a center concrete wall. No airbag deployed. The contact sustained injuries to the chest. The contact did go to the hospital couple of hours later to treat injuries to the ribs which were fractured. The contact did not stay overnight. No police report was made. No medical attention was contacted. The vehicle was still driveable the contact managed to drive the vehicle to an independent mechanic lot where at this time the vehicle is sitting. The vehicle was not diagnosed or repaired. No insurance company was contacted. No dealer was contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.ck *bf the consumer provided photos.
Tl* the contact owned a 2013 toyota highlander. The contact stated while driving into a parking space, the brake pedal was depressed however, the brakes failed to engage. Due to the failure, the vehicle went over the parking space, traveling down a hill about 40 feet down landing on the front grille of the vehicle. The contact stated that no air bags deployed. The contact stated no warning light was illuminated. No police report was filed. The vehicle was towed to an unknown toyota dealership where they were unable to duplicate the failure. The vehicle was deemed a total loss by the dealership. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.
I had a front end accident about 2 years ago and my airbags did not deploy. I caused rear end damage to two other vehicles. On sept. 2, I had another front end collision. I ran into a concrete barrier that holds light posts in parking lots. The accident caused me chest, back, and neck pain. The seat belt tightened but the air bags never deployed. I am still in pain due to this accident.the frame was bent in from this collision.
I got hit by a drunk driver while I was at an intersection stationary. I was waiting to make a left turn and an oncoming car going 35 MPH crossed lanes and crashed into me. It was a bad accident, both cars involved totalled.I had 4 other passengers in the car, and no airbags went off. I received head injuries (a lot of dizziness), neck and back injuries. *dt
Tl* the contact owns a 2013 toyota highlander. While driving approximately 35 MPH, the contact t-boned another vehicle on the front driver's side. The air bags did not deploy. A police report was filed. The contact sustained injuries to the right leg, which required medical attention. The vehicle was towed to an independent mechanic. Furthermore, while the vehicle was stationary and while driving various speeds, the anti-lock brakes failed on more than one occasion in october of 2018. The contact stated that the brakes and wheels seized on three occasions. An independent mechanic was made aware of all the failures, but could not determine the sources. A dealer was not made aware of the failures. The manufacturer was notified. The failure mileage was approximately 100,000.
Vehicle was proceeding through an intersection under a green light. A vehicle traveling the cross road proceeded through their red light and impacted my vehicle at full speed. The result was a "t-bone" accident into the driver's side door. The force of the collision was such that my vehicle was turned 90 degrees. The driver's head impacted the driver's side window shattering that window. The side curtain air bag did not deploy. Air bags in the other vehicle did deploy. Had the air bag operated properly it would have protected the driver's head from impacting and shattering the window. Since the side curtain airbag did not deploy in what appears to be an obvious situation, I am now concerned that none of the airbags in that vehicle will deploy upon impact and I am driving an unsafe vehicle.
I rear ended a car in front of me. Damage minimal to his car. My highlander sustained over 10 thousand dollar front damage. My air bags did not deploy.
My vehicle t-boned another vehicle, striking directly into the driver's door of the other vehicle . The front end of my vehicle sustained approximately $8000 worth of front end damage, however the air bags never deployed. (fortunately there were no injuries). In light of current well-publicized air bag issues, I asked my dealership if they would inspect my vehicle to ensure that the air bags were not defective. They refused, and referred me to toyota corporate. I called toyota corporate, explained my concern, and requested that my air bags be checked out. Toyota corporate refused, and suggested I send a letter to their claims department. I sent the claims department a letter on november 10, 2014, and have never received a response.
On september 12 2014 my wife was pulling into a parking space at her doctor's office. The space include a stop curb and it faced a four lane street. As she pulled into the space, she braked to avoid contacting the curb and was about to shift into park when the car suddenly accelerated. The car jumped the parking curb and then another curb and entered a grassy area (approximately 10 ft wide. The car continued to accelerate and jumped another curb and landed in a 4 lane street. She continued to apply the brakes while the car continued to accelerate across the street. She was headed toward another curb and grassy area and a downhill slope followed by a meineke repair business. Not wanting to go down the hill and into the building, she turned the car to the right but not in time to avoid entering the second grassy area. She was now traveling parallel to the meineke building and side swiped two small trees, and was headed toward a very busy rush hour street. To avoid accelerating into this street, she decided to try shifting the car into neutral. She looked down to find the neutral gear, and just as she looked up, she crashed head-on into another tree. The air bags did not deploy but the seat belts saved her. The car was significantly damaged to the drivers side front where she hit the tree and to the side of the car where she side swiped the two trees. The meineke employees called 911 and a detective took her to her doctor's office for treatment. She injured her ribs and back and continues to receive treatment. I'm convinced this is a software problem and I am attempting to resolve this with toyota but hold out little hope. It needs to be fixed before there are additional injuries or loss of life. My wife could have died if the car had made it to the very busy street.
My wife was driving the car near the dulles toll road entrance ramp at approximately 10 MPH. She suddenly lost control of the vehicle and hit the car ahead of her. No bodily injury to either party. The police officer who came to the scene said that it was not my wife's fault and hence, he did not issue a ticket to my wife. The extent of the damage is $10,000. The air bag did not deploy. The loss of control of the vehicle and the air bags malfunction was told to koons toyota. They did not notify the nhtsb, nor the toyota headquarters. After the body shop work was done, koons toyota did not even inspect the vehicle to check all the necessary repairs have been done properly. No safety inspection was done.
Pulling into parking space - brakes applied - car lurched forward (unintended acceleration) - brakes did not engage - car jumped the curb, crossed the sidewalk and hit a tree - airbag did not deploy.
Service bulletins that may apply
- Condition in which a musty smell is present
- Toyota Safety Recall and Service Campaign
- Revision notice
- Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in...
- Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt...
Related recalls
Air bags: frontal: sensor/control module-inactive
- What is wrong
- Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
- Risk
- If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
- Remedy
- Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1‑800‑301‑6859.
Recall number 13V014000 · Recall details
Questions about the 2013 Toyota Highlander no deployment
Is airbags did not deploy in a crash a common problem on the 2013 Toyota Highlander?
12 of 207 owner complaints about the 2013 Toyota Highlander (6%) mention airbags did not deploy in a crash. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Toyota Highlander?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Toyota Highlander
Hesitation 20Harsh shifting 18Steering noise 16Door locks 11Knocking 11Sudden acceleration 11Check engine light 7Jerking 7Headlights 6Stalling 6Oil consumption 5
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