The UA80 Transmission whine began around 120000 miles, this transmission is from the same [XXX] plant that the ZJC CSP has been issued out of but they claim my vin doesn’t fall into the margin of VIN numbers that are covered. On XXX the Toyota service center of Dan Cava Toyota world in [XXX] stated they were sure the transmission would give out any time and they were sorry they couldn’t help and that many people have this issue and they are sure it’s the same cause as the ones that were affected by this CSP it just wasn’t added into the margin of VIN numbers that Toyota decided they would cover. There are plenty of forums and petitions on the internet of people going through this very same issue. I am amongst many who feel Toyota should have to expand the CSP to include any VIN with these transmissions in the years these were made to be covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2017 Toyota Highlander: whining or grinding noise
26 of the 272 complaints about the 2017 Toyota Highlander describe whining or grinding noise.
- owner complaints
- 26
- of this car's complaints
- 10%
- recalls
- 0
Whining or grinding noise by model year
What owners say
Transmission whining, rough shifts at lower gears. Dealership says my car doesn't fall under the secondary csp even though it has the same symptoms.
Transmission failure after whining noise, taken to Toyota multiple times with no diagnosis. Today was informed the transmission is failing by another mechanic. 193,000 miles.
Our Toyota Highlander XLE which has 137000 miles on it has the very well documented "whine" issue with the UA80 transmission. This "whine" issue/failure has resulted in at least two TSB's to be generated by Toyota and is considered the beginning stages of a total transmission failure. It impacts 2017 through at least 2022.The symptoms (whine sound/grinding sound/DTC codes/rough operation/unexpected slippage) are identical in all years. Toyota covered a small subset of the total number of failures suggesting an improperly installed "washer" was at fault. The online community impacted by this failure, most of which are outside of that serial number range, clearly do not feel the same way. Failures have occurred on vehicles with as little as 50,000 miles. The issues of transmission slippage/failure to maintain speed/failure accelerate are all safety risks. This problem has been confirmed MANY times by Toyota and it's network of dealers. I had my own vehicle inspected (at my expense) by a local Toyota dealer and they confirmed the failure. In my particular case, the "whine" sound is the only initial symptom with the expectation of other symptoms and issues if I continue to drive the vehicle.
The transmission had to be replaced. A warning message was displayed and we took the vehicle in and were told the transmission had to be replaced. Toyota Highlander transmission problems are most prominently reported in 2020–2022 V6 gas models using the UA80E 8-speed automatic transmission, as well as specific 2017–2019. The repair shop was aware of the issue and had replaced the transmission for other customers. Shop said "Toyota should have done a recall on this." Toyota Highlander models equipped with the Direct Shift 8-speed automatic (UA80E/UA80F) transmission—primarily 2017 to 2022 V6 gas models—are most prone to transmission failures, whining noises, and erratic shifting. No, Toyota has not issued an official government safety recall for the transmission of the 2017 Toyota Highlander, despite widespread owner complaints and reports of premature failure.
customer support program ;; ZJC....Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, , in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. i.ve been having this issue with my transmission for a couple of years. my issue started ,when i first got this highlander back in 2017 .when coming to a stop ,i would get a thumping sound from tranny .i took this SUV to dealer ,twice for said tranny issue and pre collision system not functioning properly was told nothing wrong! this happened while suv was still under warranty! i eventually need to replace front windscreen : after which pre collision was functioning properly this was done by Safelite AutoGlass! a couple of months the tranny had a new issue ,tranny began to hesitate. a few months went by and then another new symptom developed ,i was getting shuttering at 1400 rpm ,which goy worst if you were at this rpm for a little while. I've been sick for a couple of years now and was not able to take to dealer to diagnose issues associated with tranny. i've kept driving my highlander with these issues ,since it started!! CUSTOMER SUPPORT PROGRAM ZJC addresses some of the issues i have with my transmission. i don't know why my transmission and vin# is not included in this program.. i'm worried if i went to doctors appt and highlander broke down ,what i'm going to do..i'm on social security disability ,i cant afford much !
About a few weeks back we started noticing a whining noise while accelerating. For safety reason we are not using the truck for long distance driving. Yes, the problem was able to reproduce by an independent mechanic and confirmed. Has not been inspected by the manufacturer or any other. There are no warning lights on the dashboard.
Vehicle is a 2017 Toyota Highlander (VIN [XXX]) experiencing the UA80 8-speed transmission whine defect (T-SB-0160-18) upon acceleration. An authorized Toyota dealership test drove and officially verified the transmission failure and recommended a full replacement. However, Toyota Corporate is refusing to honor the ZJC Customer Support Program warranty extension due to an arbitrary VIN cutoff. The failing internal transmission components pose a safety risk as they can lead to harsh shifting, slipping, or a sudden loss of motive power while driving in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At 119500 miles a eev whining noise started. Only had all repairs done at a dealership.
There is a known issue with the transmission in my 2017 Toyota Highlander that causes premature failure. This is noted in a Toyota Customer Support Program Bulletin. The issues symptoms are the same as those my car has: a whining noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination. I have contacted Toyota and explained this to them, but they have told me that my car's VIN number does not match the identified vehicles. I am reaching out as I believe there are vehicles with this problem that Toyota has not identified, and it could be a dangerous issue.
The transmission is whining when i coast. I fear the transmission might be dying.
The component that has been deemed in need of replacement is the UA80 8-speed transmission. It is available for inspection as of today's date, April 1, 2026. My and my family's safety has been put at risk of the transmission failing, especially at highway speeds. The problem was reproduced and diagnosed at both a local repair garage in Westwood, MA and the Nucar Toyota dealership in Norwood, MA. Both facilities inspected the transmission, heard a high-pitched whining noise, and determined it was irreparable and needs to be replaced. This high-pitched whining noise is a known and well-documented problem with these transmissions and needs to be included in a widespread manufacturer's recall.
Service bulletins that may apply
- TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a...
- Whine noise while driving, a harsh shift, MIL ON, or reduced power
- Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a...
- Region Email: Toyota has received reports about potential symptoms, such as a whine noise from the...
- Whine noise while driving, a harsh shift, MIL ON, or reduced power
- Revision notice
- TT: For some repairs on 2017-2018 Sienna and Highlander and 2018 Camry vehicles equipped with the 8-speed...
- When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Toyota Highlander whining noise
Is whining or grinding noise a common problem on the 2017 Toyota Highlander?
26 of 272 owner complaints about the 2017 Toyota Highlander (10%) mention whining or grinding noise. The model year with the most reports is 2021.
Is there a recall or service bulletin for this on the 2017 Toyota Highlander?
There are 0 recalls and 10 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Toyota Highlander
Check engine light 30Transmission failure 28Loss of power 23Stalling 23Harsh shifting 16Fuel pump 15Won't start 15Sunroof shattered 10Jerking 9Warning lights 9Adaptive cruise 8Slipping 8No deployment 7Collision warning 7Knocking 6Misfire 6Engine failure 5Hesitation 5
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