I am reporting a premature transmission failure in my 2020 Toyota Highlander XLE AWD at approximately 72,000 miles. The vehicle exhibited transmission-related symptoms beginning before I purchased it. During the test drive at Chapman Ford on May 26, 2025, I noticed a whining noise that sounded like it was coming from the transmission. I brought this to the dealership’s attention and was told nothing was wrong. The noise continued after purchase. Over time, the transmission developed increasingly erratic operation and required professional diagnosis. At approximately 71,903 miles, Meenan Transmission documented a transmission whine, erratic operation, diagnostic trouble code P2713-7F (pressure control solenoid D), and transmission fluid containing metal contamination with a burnt odor. Additional diagnostic codes identified during troubleshooting included P0740, P0741, P2756, P2757, P2713 and P2714. The transmission ultimately required complete replacement. The replacement was authorized through a warranty arranged by Chapman Ford. A replacement transmission and additional parts were supplied by Toyota, to my understanding, and installed by an independent transmission repair facility. I am concerned about a complete transmission failure occurring at approximately 72,000 miles, particularly given the prior whining noise and progressive deterioration. I am also aware that Toyota previously established Customer Support Program ZJC for certain 2017–2018 Highlanders and Siennas equipped with UA80 transmissions. That program identified reported symptoms including transmission whining, harsh shifting and reduced power. My 2020 Highlander is not included in that program, despite having experienced a premature transmission failure involving the same transmission family. I am requesting that the federal safety agency document this failure and evaluate whether similar complaints involving 2020 Toyota Highlanders equipped with UA80 transmissions indicate a potential safety-related defect.
2020 Toyota Highlander: whining or grinding noise
79 of the 323 complaints about the 2020 Toyota Highlander describe whining or grinding noise.
- owner complaints
- 79
- of this car's complaints
- 24%
- typical repair cost reported
- $9,000
- typical mileage
- 99,000
- recalls
- 0
Whining or grinding noise by model year
What owners say
Premature transmission failure with the only option to replace to rectify the issue. Toyota refuses to assist with any portion of the cost even though there are TSB's published noting the ongoing premature transmission failures. Toyota corporate cited routine maintenance not being done at a Toyota dealership as their reasoning for refusal to help and when asked if it was required to only use Toyota dealerships for routine maintenance, they stated that "they can't tell me to ONLY use Toyota but that it was the deciding factor." The cost is close to $10,000 which is catastrophic for most working families. There were no warning lights on the dashboard. Just the distinct high pitch whining sound when accelerating that is noted in the published TSB's. With no warning lights on the dashboard, had I not noticed the whining sound, if "catastrophic failure" would have occurred while driving, innocent lives could have been permanently altered or ended.
My 2020 Toyota Highlander only has 68,826 miles on it. It began making a high-pitched whining sound three months ago. I have taken it to my mechanic and he said the transmission is about to go out. Toyota is not willing to fix it out of good faith/Goodwill since my warranty has ended. My argument is I bought that car thinking it would go 150,000 miles at least.
My Highlander started making a whining noise while accelerating. Took it to my local dealership and was told I need a new transmission. I have 87,000 miles on it! Total cost = $8,000.
develop a high-pitched whine, shuddering, or harsh shifting between 25 and 45 mph, which can lead to premature wear or complete failure. Also, On/ Off from no where and stopped in the middle of the road
At 51,000 mile the transmission started making a whining noise. Took it to the dealer and they stated the transmission needs replacement.
My 2020 Toyota Highlander XLE AWD developed a high-pitched whining noise from the drivetrain/transmission area while accelerating. The noise increases under acceleration and stops when the accelerator is released. The noise is not present when the vehicle is in neutral. I brought the vehicle to an authorized Toyota dealership for diagnosis. The dealership confirmed the condition and determined that the transmission requires replacement. The vehicle had only recently exceeded 60,000 miles when the problem was diagnosed. My safety concern is that this appears to be an internal transmission failure occurring at relatively low mileage. Because the transmission is a major drivetrain component necessary to maintain propulsion, I am concerned that continued deterioration could result in loss of propulsion or a more serious transmission failure while the vehicle is being driven. Toyota has reviewed the dealership's diagnosis and has approved supplying a replacement transmission through goodwill assistance. The original transmission has not yet been removed and remains installed in the vehicle. I am reporting this condition because I have identified other complaints involving Toyota Highlanders with similar transmission whining under acceleration and subsequent transmission replacement. I am concerned that this may represent a recurring transmission defect rather than an isolated failure. Because the original transmission is still installed, the vehicle and transmission should currently be available for inspection by the federal safety agency or other appropriate parties if requested before the repair is performed.
The transmission started making a whining noise around 69,000 miles that a mechanic said was due to transmission failure. There were no warning lights or messages. I took it to the Toytota dealer who sold it to me new. They inspected it and confirmed that the transmission needed replaced which they did. Online research said these symptoms meant the transmission could fail at any time while driving it which could put passengers and others at risk.
The 8 speed Toyota transmission is defective and my transmission started to whine very loudly. I was told that it could freeze/lock up on me at any time so I had a rebuilt transmission put in my car. I am told Toyota new about this defect.
The transmission has been making a whining noise since about 75K miles. Had the transmission fluid changed at about 110K miles. Still makes whining noise and now has a rumble occasionally. We took it to the dealer and they said the transmission needs replaced. Over $8k in charges for the repair.
My 2020 Hylander, which has under 50,000 miles, started to whine with any use of gas pedal/acceleration. None of the warning lights were triggered. My mechanic informed me today it needs a new transmission, and for safety reasons, the car shouldn’t be driven. I’ve been reading how there are known problems with Toyota’s transmissions for my age car—this is negligence on their part—these cars should be recalled and fixed by Toyota.
I took my car in for service and I noticed my car is making a loud whining noise. I asked the mechanic about it and he said my transmission is going out. I found on the web several people complaining about the 8-speed Toyota transmission and how it will stop working shortly. The complaints are numerous and it listed all the of the technical bulletins that Toyota issued and they knew about the problem years ago. I am taking my car to shop to have it fixed or replace. Based upon all my research, I am concerned that the car will stop working and leave me in an unsafe situation. I am not happy that Toyota is selling such a defective product.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2020 Toyota Highlander whining noise
Is whining or grinding noise a common problem on the 2020 Toyota Highlander?
79 of 323 owner complaints about the 2020 Toyota Highlander (24%) mention whining or grinding noise. The model year with the most reports is 2021.
How much does it cost to fix whining or grinding noise on the 2020 Toyota Highlander?
Owners who mentioned a price put the repair at about $9,000 (median of 18 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2020 Toyota Highlander?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Toyota Highlander
Transmission failure 60Sunroof shattered 15Check engine light 12Jerking 11Hesitation 8Loss of power 8Slipping 8Harsh shifting 7Fuel gauge 6Stalling 6Brake failure 5Grinding brakes 5Sudden acceleration 5
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