transmission has failed. Toyota states: Toyota Technical Service Bulletin T-SB-0008-21 addresses a whining or grinding noise in select 2021 Toyota vehicles equipped with UA80E orUA80F automatic transmissions caused by a defect in the front carrier assembly pinion shafts. Yes it can be available for inspection. This can be repaired with a $12,000 new transmission. * Sudden loss of acceleration: You may press the gas and the vehicle doesn’t accelerate normally. This is particularly dangerous when merging onto a highway, crossing an intersection, or passing. How this toyota highlander is putting safety at risk: * Unexpected shifting or jerking: A failing transmission can slam into gear, hesitate, or shift unpredictably, potentially causing loss of control. * Loss of drive: The transmission may suddenly stop transferring power to the wheels. You could be unable to move forward even though the engine is running. * Getting stuck in a gear: If it goes into a “limp” or failsafe mode, the vehicle may be restricted to a single gear and have very limited acceleration. * Loss of power while already moving: If the transmission disengages unexpectedly, you can lose the ability to accelerate out of a dangerous situation. * Difficulty maintaining speed: On a highway or uphill, a failing transmission may suddenly stop providing adequate power. * Transmission fluid leaks: A significant leak can cause the transmission to lose lubrication and worsen rapidly. Depending on where fluid goes, it can also create other mechanical problems. * Unexpected engine RPM increases: The engine can rev very high without the Highlander gaining speed (“slipping”), which can leave you unexpectedly slow in traffic. * Being stranded in traffic: A complete failure can leave the vehicle immobile, creating a collision hazard if you’re stopped in a travel lane or on a shoulder. unknown if it has been inspected by anyone. There is no warning lights. Then only way you know is by a high whining sound.
2021 Toyota Highlander: harsh or hard shifting
7 of the 539 complaints about the 2021 Toyota Highlander describe harsh or hard shifting.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 0
Harsh or hard shifting by model year
What owners say
Bought my 2021 Toyota Highlander XLE AWD 3 years ago due to supposed safety and reliability. Transmission went out right after warranty at 64,000 miles. Was not made aware that this is a common issue. Vehicle hard shifted and suddenly lost power when driving home with my 4 year old while making a left turn, and we were almost hit by oncoming traffic. Have not had prior issues in the past to suspect this would happen, so it was very sudden and unexpected. There has been no recalls or awareness for this which could have seriously injured my child and I. Went to take it to the closest mechanic right away to troubleshoot since the vehicle was not throwing any codes.
Transmission is shifting very hard including a clunking noise from first gear.
On two separate occasions I was traveling approx. five to ten miles an hours and had to change lanes. Traffic was heavy and I had to accelerate quickly to do the lane change. The vehicle engine started to rev high and I was barely moving. It was like the transmission didn't know what to do. I had to let my foot completely off the gas for fearing I was going to blow something up. I advised Toyota On Nicholasville several times and they totally ignored me. Also occasionally the transmission will make a clunking noise when shifting in reverse. While this isn't as much of a safety concern as needing your vehicle to respond in traffic and it doesn't. It's very difficult to get Toyota dealers even to document what your concerns are. The way they see it, if wasn't documented, then it didn't happen. The transmission in this vehicle is not safe. You can't rely on the transmission to respond if you are put in a dangerous situation.
- The vehicle has been experiencing shifting issues (its an automatic vehicle) when driving in all instances and at all speeds that has progressively gotten worse over the past 4-8 weeks. - As it seems to be a transmission issue (and a known one pending litigation) the safety issue is if the transmission fails during operation of the car. - It was brought to a dealership to be inspected after it was initially felt as more of a vibration than the more harsh shifting/engine sounds and issues that it is currently experiencing. The dealership thought it to be the front hub assembly/bearing that was the issue. I had the front driver side replaced and the issue still remains and has continued to worsen. It has not been inspected by the manufacturer, police, or insurance representative. - There have been no warning lamps or messages at all. - Through research it appears this is a known issue with ongoing litigation (2 class action lawsuits currently in litigation related to UA80F transmissions of which it appears that our VIN is in the affected group).
Whining sound upon acceleration. Occasional hesitation when shifting gears or rough shifting when going from complete stop to accelerating. Dealership says need new transmission. Warranty company test drove and agreed with dealership findings. 60,000 miles .
Transaxle Repair/Replacement: recommend transmission replacement due to whining noise coming from transmission due to internal failure. The transaxle is the transmission for front wheel drive vehicles. The transaxle transfers power from the engine to the wheels. Unsafe driving conditions issue is stemming from faulty transmission, not only on this particular vehicle but many 2021 Toyota Highlander vehicles for the same transaxle repair/replacement issue. I have gone to Toyota multiple times before and even with a Technical Service Bulletin in place for this transmission issue, they did not correct the problem, nor fix it while it was under warranty. Toyota has been aware of this Technical Service Bulletin since Feb 9 2021. T-SB-0008-21 [XXX] Owners of the 2021 Toyota Highlander have reported various transmission problems, including: Whine or Grind Noise: Some vehicles exhibit a whine or grind noise from the transmission, which may be caused by an issue with the front carrier assembly pinion shafts1. Jerky Gear Shifts: Drivers have experienced jerky gear shifts, especially when accelerating from a stop or slowing down to very low speeds2. Delayed Shifts and Hard Shifts: There have been complaints about delayed shifts, hard shifts, and lurching when shifting gears3. Transmission Slipping: Instances of the transmission slipping between gears and jerking when accelerating have also been reported4. Safety Concerns These transmission issues pose several safety risks: Loss of Control: Jerky and delayed gear shifts can lead to a loss of control, especially in situations requiring quick acceleration or deceleration. Increased Accident Risk: Transmission slipping and hard shifts can cause unexpected vehicle behavior, increasing the risk of accidents. Driver Distraction: The noise and irregular shifting can distract drivers, reducing their focus on the road. Mechanical Failure: Persistent transmission issues, or stalling. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2021 Toyota Highlander harsh shifting
Is harsh or hard shifting a common problem on the 2021 Toyota Highlander?
7 of 539 owner complaints about the 2021 Toyota Highlander (1%) mention harsh or hard shifting. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2021 Toyota Highlander?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Toyota Highlander
Whining noise 160Transmission failure 123Grinding brakes 31Loss of power 27Jerking 26Check engine light 16Sunroof shattered 16Hesitation 11Slipping 10Headlights 9Brake failure 7Stalling 7Engine failure 5Fuel pump 5Sudden acceleration 5
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