2014 Toyota Prius technical service bulletins
427 technical service bulletins and manufacturer communications cover the 2014 Toyota Prius.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Obsolete notice
- This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries
- Condition in which a musty odor is present
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air...
- Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical...
- To prevent brake rotor rust from forming during transportation and storage, wheel film will be used...
- The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix...
- Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad...
- Condition in which a musty odor is present
- Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal...
- This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life...
- Obsolete notice
- DP: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the...
- TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT...
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air...
- Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN...
- DP: The Customer Confidence Program is a component of a class action settlement that includes several...
- DP: The Customer Confidence Program is a component of a class action settlement that includes several...
- The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master...
- DP: Customer Support Program 20TE10 has been superseded by 23TE03
- MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A7A and/or P0A78, indicating a malfunction has...
- MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004, indicating a...
- DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...
- DP: Customer Support Program 19TE12 expired December 1, 2022.
- Ti: 19TE12
- Condition in which a musty smell is present
- CSP: Customer Support Program ZKG ? Paint Repair Process
- Ti: technical instructions
- DD: Toyota is involved in a class action settlement involving certain 2010-2015 Toyota Prius and certain...
- Paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are...
- This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries
- TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a...
- POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground...
- For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a...
- TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone
- Condition where the HVAC evaporator drain hose has become obstructed with an insect nest
- Updates to the 2014-2021 toyota universal flat rate manual
- Obsolete notice
- Toyota Safety Recall and Service Campaign
- TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a...
- Obsolete notice
- Paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are...
- Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN...
- Obsolete notice
- Obsolete notice
- Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an...
- TT: HVAC drain tube is found to be blocked/clogged.
- Excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan
- DL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM)....
- Electrical system
- RL: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM)....
- DD: Customer Support Program 20TE10 Dealer Letter now available on TIS.
- RE: This Customer Support Program provides coverage as it applies to the Intelligent Power Module (IPM)....
- Ti: technical instructions for limited service campaign K0P customer support program 19TE12 safety connect...
- Obsolete notice
- Obsolete notice
- MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to...
- Some 2010
- Supersession notice
- Obsolete notice
- TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV)...
- Obsolete notice
- Supersession notice
- TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface
- Obsolete notice
- Odors naturally occurring from the HVAC system and/or related environmental factors
- The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the...
- The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the...
- Vehicles may display evidence of a fluid leak or fluid seep from powertrain components
- Obsolete notice
- Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles
- Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles
- TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after...
- Dealer Package: Opcodes are now available to submit a warranty claim on vehicles still under the New...
- Revision notice
- TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone
- Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to...
- Region Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to...
- Dealer Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to...
- Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to...
- Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM...
- Dealer Package: 10/02/2019 K0P: Remedy in relation to Safety Connect Subscription
- Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to...
- Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to...
- Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to...
- Dealer Package: Toyota has received reports about certain internal malfunctions of the brake booster...
- Warranty Enhancement Program: Toyota has received reports indicating various brake system related warning...
- Supersession notice
- Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or...
- Revision notice
- Obsolete notice
- The purpose of this general information Service Bulletin is to inform the market that sub-component...
- Technician Certification Requirements.
- Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and...
- Customer Support Program Bulletin: Toyota has received reports indicating various brake system related...
- Revision notice
- Revision notice
- Condition where the HVAC evaporator drain hose has become obstructed with an insect nest
- Revision notice
- Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM)...
- Warranty Program Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM)...
- Obsolete notice
- Revision notice
- Supersession notice
- Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the vehicle may...
- TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active
- Revision notice
- The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and...
- Supersession notice
- Revision notice
- Revision notice
- Obsolete notice
- Revision notice
- Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and...
- TT: Previously, an error message was received when performing DCM activation initiated by Techstream
- TT: An error message is received when performing DCM activation initiated by Techstream
- Revision notice
- TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active
- TT: Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message
- Revision notice
- TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or...
- TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory
- TT: Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message
- Supersession notice
- Obsolete notice
- Engine oil consumption
- NOTE Service Bulletin No. T-SB-0168-16 ?2ZR-FXE Engine Oil Consumption Inspection Procedure? MUST be...
- Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM)...
- Revision notice
- Warranty Dealer Package: Warranty Enhancement Program to extend the warranty coverage for repairs related...
- TT: Front Brake Vibration Key Points: Issue can occur at any time if improper torque is applied on lug...
- Vibration due to rough idle and/or tapping noise from the HV transaxle at cold start
- TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory
- TT: Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on...
- Revision Notice: Required Tools and Equipment has been updated to include a NEW USB Drive Map Update
- Revision Notice: The Parts information section, and the Required Tools & Equipment section has been updated
- Supersession Notice
- Revision Notice: Applicability has been updated to include 2015 Prius PHV, 2015-2016 Prius V, and 2015...
- TT: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone
- Revision notice
- Revision notice august 11, 2016 REV1: applicability has been updated to include 2016 model year prius v...
- Revision notice
- Revision notice: introduction has been updated. any previous printed versions of
- Revision Notice: Introduction has been updated
- Update on Technician Certification Requirements.
- For vehicles that are used under certain severe operating conditions, the HV battery cooling fan may...
- For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may...
- MIL on condition with diagnostic trouble code (DTC) P2610, indicating an ECM/PCM engine off timer...
- MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610, indicating an ECM/PCM Engine OFF Timer...
- MIL on condition with diagnostic trouble code (DTC) P0A80 stored due to dust or debris buildup in the HV...
- MIL ?ON? condition with Diagnostic Trouble Code (DTC) P0A80 stored due to dust or debris buildup in the HV...
- Warranty policy bulletin (POL14-05): toyota has received some reports indicating the intelligent power...
- Warranty Policy Bulletin (POL14-05): Toyota has received some reports indicating the Intelligent Power...
- On some vehicles, when rapgard is removed, the paint may have a stained appearance. these stains appear...
- Dealer letter: in these vehicles, toyota has received some reports where the intelligent power module...
- On some vehicles, when Rapgard? is removed, the paint may have a stained appearance
- Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module...
- MIL on condition with dtcs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the...
- MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the...
- Tt: HV batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to...
- Tt: HV
- Tt: some customers may experience bluetooth connection issues after updating the android operating system...
- TT: Some customers may experience Bluetooth connection issues after updating the Android Operating System...
- TT: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below.
- Tt: some customers may encounter bluetooth connectivity concerns such as: difficulty pairing the phone....
- Tt: since my 2011, several different update or upgrade USB ssts have been issued for toyota audio and...
- TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone
- TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and...
- Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map...
- Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map...
- Tech tip: some customers may experience difficulty programming homelink.
- Tech Tip: Some customers may experience difficulty programming HomeLink.
- This bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (HV) batteries
- This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries
- Tt: since my 2011, several different update or upgrade USB sst's have been issued for toyota audio and...
- TT: Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and...
- Runs rough and/or MIL on condition with dtc(s) P030# (misfire) during light acceleration while the...
- Some 2010
- Obsolete notice november 5, 2015: this bulletin is now obsolete
- Toyota models equipped with the premium hdd navigation (AVN/aw-emv) system require a special service tool...
- Toyota models equipped with premium hdd navigation (AVN/aw-emv) system will periodically require an update...
- Obsolete Notice November 5, 2015:
- Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool...
- Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update...
- Toyota models equipped with the display audio navigation system require a special service tool (SST) USB...
- Obsolete notice november 2, 2015: this bulletin is now obsolete
- Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB...
- Obsolete Notice November 2, 2015:
- Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on...
- TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on...
- Tt: a vehicle may arrive to the dealer with a MIL on condition and P0A80 stored in the memory. some...
- Tt: since my 2011, several different update or upgrade USB ssts have been issued for toyota audio and...
- Tt: iphone text messages do not appear on multimedia dis[play.
- TT: iPhone text messages do not appear on multimedia dis[play.
- Tt: customers may experience connectivity issues when the following conditions are met: the customer's...
- TT: Customers may experience connectivity issues when the following conditions are met: The customer's...
- August 19, 2015:
- Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD...
- August 19, 2015: this bulletin is now obsolete
- The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master...
- Some 2013
- TT: iPhone text messages do not appear on multimedia display.
- The purpose of this general information Service Bulletin is to inform the market that sub-component...
- While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life
- TT: Greenhouse Gas Logic (GHC) has been implemented on Toyota A/C Systems to reduce tailpipe emissions
- The procedure in
- TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active
- TT: When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE...
- When servicing interior electrical switches and components, please note the precautions in
- Some 2004
- TT: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone
- TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later
- TT: Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
- TSB: flash reprogramming allows the ECU software to be updated without replacing the ECU. flash...
- Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration...
- TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later
- The purpose of this general information Service Bulletin is to announce sub-component diagnosis and...
- Summary to be provided on a future date.
- World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and...
- Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality...
- Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later
- September 30, 2014:
- Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an...
- Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool...
- Toyota: the non toyota seat heater system, installed as gst, on certain vehicles, fail due to wiring...
- Toyota prius: customers may experience a change in the EV distance display or may have concerns regarding...
- Electronic Communication: In our continuing efforts to ensure the best in customer satisfaction, Toyota is...
- Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio...
- The purpose of this general information Service Bulletin is to inform the market that sub-component...
- Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing...
- Toyota: prius hybrid 2010-2014 warranty has been extended for intelligent power module(ipm) for the...
- Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing...
- Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
- The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master...
- Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic...
- Tech Tip: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions...
- Some 2012-2014 model year prius v have a diagnostic trouble code (DTC) POA80 or POA7F due to dust build up...
- Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions
- Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active
- Condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest
- MIL ?ON? condition with Diagnostic Trouble Codes (DTCs) P2111 (Throttle Actuator Control System) and P0A0F...
- The purpose of
- Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent...
- Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB...
- Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20...
- One or more of the following conditions
- Toyota vehicles are equipped with either conventional or run-flat tires
- Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in...
- During Pre-Delivery Service (PDS), it is standard procedure (as outlined in the PDS check sheets) to...
- The following procedures are recommended during routine maintenance or in the event of a customer concern...
- This bulletin is now obsolete
- Toyota: there is a build up of debris, dust in HV battery cooling fan, and the malfunction indicator lamp...
- Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius...
- Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD...
- Beginning in 1998, Toyota introduced side airbags as optional equipment
- Toyota: in the multi information display, a warning message appears pertaining to diminished HV battery...
- Divers of 2013, 2014 Prius vehicles may notice a warning message appear in the multi information display
- Toyota: an excessive build up of dust, lint, or other debris, in HV battery cooling fan, under severe...
- These concerns can be caused by changes made on the customer?s phone
- Condition where the touch screen is inoperative.
- The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat...
- Pre-Delivery Service (PDS) is a critical step in satisfying your new car customers
- The Rear Wheel Extension Pads are located in the luggage compartment at the assembly plant to avoid damage...
- 2014 pre-delivery service check sheet
- Customer retention and proper maintenance of vehicles has been a major focus for Toyota
- The Front Spoiler Under Cover and Rear Side Spoiler are located in the luggage compartment at the assembly...
- Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an...
- Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as...
- Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change...
- If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various...
- This bulletin is now obsolete
- ITunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later
- Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime...
- To receive satellite radio functions after the initial trial period has expired, the customer must enter...
- Odors naturally occurring from the HVAC system and/or related environmental factors
- A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for...
- 2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat...
- Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and...
- Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
- The procedure in
- Please refer to the following recommendations for the best practices for vehicle tire rotations.
- California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels)...
- This bulletin is now obsolete
- Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns...
- If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the...
- Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and...
- Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity...
- The customer is having difficulty changing the multi-display screen from Day Mode
- The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel...
- This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific...
- Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery
- During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce...
- If the Prius vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary...
- SSTs are key elements to provide your customers with swift and accurate repairs resulting in superior...
- Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration...
- Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns...
- Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt...
- Replacement vin plates.
- Product general information.
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