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February 26, 2015 Service bulletin

TT: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone

Toyota technical service bulletin T-TT-0268-13 Rev for 2007-2015 Toyota Camry, 2004-2011, 2013-2015 Toyota Prius and 2009-2015 Toyota Corolla and others.

Bulletin number
T-TT-0268-13 Rev
Component
Equipment: electrical
Summary
TT: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

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