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March 8, 2016 Service bulletin

"Tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone....

Toyota technical service bulletin T-TT-0268-13 REV for 2007-2017 Toyota Camry, 2004-2017 Toyota Prius and 2009-2017 Toyota Corolla and others.

Bulletin number
T-TT-0268-13 REV
Component
Equipment
Summary
"tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently."

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