2017 Toyota Prius: windshield cracks

Filed Jul 6, 2021 · Visibility · TN

Windshield cracked from bottom to top and across while sitting and there was no evidence of a rock or chip that would cause that. Air temp was about 95 degrees. No rain, no impact, car was sitting parked and not running.

Filed Apr 5, 2021 · Visibility · NV

My windshield cracked for no reason, while it was parked. This is the second crack I gotten on my windshield from owning it for 2 years. This is highly unusual, I don't drive my car very far, and it happened while it was parked.

Filed Aug 22, 2018 · Body · 5,000 miles · NJ

Windshield cracks from impact with small rocks. In the past week, my windshield was impacted twice by small rocks. Both times the windshield was damaged. Both times I was driving approximately 50 miles per hour on a highway. The windhield is the problem. I realize a rock might damage a windshield but the glass in my prius is much more susceptible to damage than is acceptable. Luckily I got both cracks repaired before the damage could spread and cause safety issues. (I bought my prius three months ago; it has 5,000 miles.)

Filed Aug 22, 2018 · Visibility · 10,000 miles · NJ

In early or mid may 2018, when my new 2017 toyota prius prime had less than or approx. 10,000 miles on it and when I was getting into my car one sunny morning in my gated parking lot, I first noticed a very thin vertical crack (circa 2-3 inches) on my windshield - starting at the very bottom of the windshield below my wipers. The crack was located in the middle of the glass, I.e. Between driver & passenger. The car was stationary, and had sat in my parking spot for the last day or two, and then on this may morning, there was a crack. No chip mark had existed prior to this, and no rock had hit it when I drove it last. There was no large tree near my parking spot, plus nothing was on the windshield when I got to my car that morning, so nothing fell on it. In less than a week, the damage on the glass grew larger (6 inches) and was spreading. I took my car in for 10,000 mile service per toyotacare, but toyota denied warranty coverage for the repair or replacement of its fragile prius prime's windshield, despite it being within the warranty period and the defect manifesting itself when the car was stationary. Within the next few days, the crack grew and spread larger, eventually turning 90 degrees and expanding horizontally. In late may or early june 2018, I replaced the windshield via safelite auto. The total balance of the first replacement was about $800 - I.e. The replacement cost was about $400, but I was told more money was needed to properly fix camera (adas) problems caused by replacing the windshield. In june 2018, the new windshield cracked, almost 1 or 2 weeks after I just had it replaced. While driving on the highway, I noticed a tiny object hit my windshield. I contacted the dealer. In august 2018, the dealership said it knew of no problems with the 2017 toyota prius windshields.

Filed Aug 22, 2018 · Visibility · 10,000 miles · NJ

In early or mid may 2018, when my new 2017 toyota prius prime had less than or approx. 10,000 miles on it and when I was getting into my car one sunny morning in my gated parking lot, I first noticed a very thin vertical crack (circa 2-3 inches) on my windshield - starting at the very bottom of the windshield below my wipers. The crack was located in the middle of the glass, I.e. Between driver & passenger. The car was stationary, and had sat in my parking spot for the last day or two, and then on this may morning, there was a crack. No chip mark had existed prior to this, and no rock had hit it when I drove it last. There was no large tree near my parking spot, plus nothing was on the windshield when I got to my car that morning, so nothing fell on it. In less than a week, the damage on the glass grew larger (6 inches) and was spreading. I took my car in for 10,000 mile service per toyotacare, but toyota denied warranty coverage for the repair or replacement of its fragile prius prime's windshield, despite it being within the warranty period and the defect manifesting itself when the car was stationary. Within the next few days, the crack grew and spread larger, eventually turning 90 degrees and expanding horizontally. In late may or early june 2018, I replaced the windshield via safelite auto. The total balance of the first replacement was about $800 - I.e. The replacement cost was about $400, but I was told more money was needed to properly fix camera (adas) problems caused by replacing the windshield. In june 2018, the new windshield cracked, almost 1 or 2 weeks after I just had it replaced. While driving on the highway, I noticed a tiny object hit my windshield. I contacted the dealer. In august 2018, the dealership said it knew of no problems with the 2017 toyota prius windshields.

Filed Jun 6, 2018 · Visibility · 35,000 miles · SC

I pulled into the car port and put my car in park. I then hear a pop sound and saw the small hatch window was spider web cracked completely across the entire length of the small window. I went out to inspect the rear window and it had cracked and fallen apart on the sides and part way across the top. A week earlier, I went to get in my car and saw a crack going across the front windshield that wasn't there the previous day. There was no signs of rock or other objects hitting the windshield causing it to crack.

Filed Jan 30, 2018 · Visibility · 21,000 miles · OH

Friday january 12, 2018, drove vehicle 3.5 hours on highway during period of declining temperatures- 34 to 29 fahrenheit, with snow beginning hour 2.5. Operated front defrost continuously for entire 3.5 hour trip with cabin temp between 72 and 75f. Made 2 stops, 10 minutes each- one at 1.5 hours and one at 3 hours. Parked overnight in home garage at end of trip. Air temp declined to 19f overnight. Backed car out of garage in morning and windshield cracked at centerline of front defrost vent. Crack has continued to expand to points almost exactly 5 inches beyond each end of defrost vent, then stopped expanding. Passenger side (right side) crack is aligned exactly with centerline of defrost vent. At point 5" outboard of vent, passenger side crack turns down and extends to bottom edge of windshield. Driver (left side) crack is parallel to vent on line 3" below vent, then turns up, crosses vent, and parallels vent 3" above vent to termination of crack at 5" outboard of vent. Nothing impacted windshield during trip and windshield was not cracked at end of trip. Engineering defect- inadequate glass strength- unable to use defroster for extended periods. Crack created by stress from localized thermal expansion- aligned with heat source of defroster vent at lower middle region of windshield. This is first extended use of defroster in car- purchased may 2018. Currently has 21,800 miles.

Filed Dec 29, 2017 · Visibility · 1,500 miles · CA

Topic: 2017 prius windshield cracked. I have 2017 prius purchased new about a month ago with 1500 miles driven. 2 days ago, when I pumped gas, I noticed a small crack in upper right hand side along the edge. I don't remember getting hit by an object while driving. Yesterday the cracks gotten longer. Checked thickness between my finger, it looks the same as that of a drinking glass. A quick search on internet revealed that it is a very common issue with 2016 or newer model. Called toyota and was informed that it is a manufacture defect. I have owed other vehicles made by toyota and honda that were hit with flying object with no problem. Even with crack, it shouldn't have spiraled out that fast and large. Please investigate to see if it is design mistake in pursue of weight reduction. Thank you.

Filed Dec 29, 2017 · Visibility · 1,500 miles · CA

Topic: prius cracked windshield I have a 2017 prius purchased new about a month ago with about 1500 miles driven. 2 days ago, when I pulled to a gas station to pump gas, I noticed a small cracks on upper right hand along the edge of windshield. Yesterday, the cracks developed into 12 in. Long. Checked thickness between fingers, it is about same as that of a drinking glass, very thin for a car. Quick check on internet revealed this is very common issue with prius 2016 or newer. Called toyota and was informed this is not a manufacture defect. I've own several cars from toyota and honda with no issue with rock hitting. Please check investigate this issue to see if it is a design mistake in pursue of weight reduction. Thank you.

Filed Sep 7, 2017 · Visibility · 7,000 miles · CA

Just bought my 2017 toyota prius not over 4 months and my windshield have 1 large cracked and a tinny chipped on it. As I was driving on the highway cracked when a tiny rock hit the upper right side I could see the crack getting longer until it nearly reached the middle. I am very worry about the quality of the windshield by the 2017 toyota prius.