Toyota Prius screen failure problems

Filed Feb 10, 2020 · Electrical · 134,000 miles · FL

Sometimes when I start my car, the speedometer, fuel level and odometer cluster display goes blank. I do have a speedometer app on my phone. I have used tips from prius owners about how to get the display back on. I still believe this may be a problem for normal drivers. It usually happens when I start the car.

Filed Nov 20, 2017 · Electrical · 111,000 miles · UT

Display for odometer, speedometer and gas gauge goes out intermittently.the 'combination meter' (a.k.a. 'instrument panel' or 'cluster', the thing you're looking at in front of you) is bad. There are several electrical components in the circuit board that control how it 'powers up', and they fail. Lacking the ability to power up, the display goes black. Joe myers quoted us $1156 for repair, and one week repair time. Service advisor said that repair part is fixed part so that problem will no longer occur. We must drive the vehicle till we replace it. No offer was made to provide a loaner car if 07 prius went into shop for replacement cluster. It is really unsafe to drive without knowing speed that car is traveling. And we would not know gas level. Who wants to run out of fuel? Very unsafe. Why isn't toyota owning up to this deficiency? Shouldn't it be a recall repair? We are the original owner and we have taken the vehicle into the dealership service shop for repairs since we purchased the vehicle.

Filed Sep 27, 2017 · Electrical · 200,000 miles · MI

My display has gone black multiple times. Start the car and there is no display, no rear camera.... A major safety concern I have found out through the toyota forum. So I have to go to the back unplug something from my battery - or my wife or daughter. Not safe by any means!! No recall for this fmvss issue. Unacceptable.

Filed Dec 25, 2016 · Acceleration, Electrical · 97 miles · MI

I purchased a new 2016 prius four on february 16, 2016. The literature on the toyota factory website says my prius is equipped to switch from english to metric units. Unfortunately, toyota failed to disclose that any prius manufactured in january and february and delivered to the united states did not have this feature working correctly. Without the ability to switch to metric units, by government mandate, my prius does not meet canadian motor vehicle safety regulations. Apparently some 2016 prius vehicles sold in canada also cannot switch to english units when driving in the united states presenting a potential safety hazard. Toyota has apparently failed to reveal a material fact that the prius sold to me does not meet the canadian motor vehicle safety regulations. There was no disclosure on the vehicle monroney sticker that this prius has a disabled or deleted english to metric unit speedometer display. After 10 months from my date of purchase, the only remedy toyota offers is for me to purchase a new prius to replace my new prius at my expense. When I purchased my new 2016 toyota prius, I did not know I was purchasing a vehicle with vaporware software. There was not a clear and conspicuous disclosure that toyota deleted the option to select between english and metric units which affects multiple vehicle systems such as navigation, heater/AC, speedometer, and odometer. For my first six months of ownership, the navigation system would constantly reboot until toyota fixed their software. This system rebooting was a significant driver distraction. Toyota advertises, "let's go places." for truth in advertising, toyota should really say, "let's go places, except to canada, mexico and the rest of the planet because some toyota speedometers can't display metric units."

Filed Nov 28, 2016 · Electrical · GA

Tl* the contact owns a 2005 toyota prius. The contact stated that there was a manufacturer service campaign for a wheel alignment. The dealer serviced the vehicle for the repair. Shortly after the repair, the instrument cluster display panel went blank. In addition, the vehicle failed to shut off twice and had to be left running due to the failure. The vehicle was taken back to the dealer where it was diagnosed that the combination meter needed to be replaced. The contact was provided with a loaner as the dealer further tested the vehicle. The manufacturer was notified of the failure and the contact was waiting on their recommendation concerning the dealer's repairs. The failure mileage was not available.

Filed Jul 9, 2015 · Acceleration, Electrical · 200,600 miles · CA

Speedometer & other control information display went blank. Pulled over to side of road but unable to turn off engine. Contacted toyota & was told problem is known & warranty extend to 9 years & unlimited miles. However, my vehicle is older than nine years, so I must pay estimate $1400 to fix & car will be unavailable for estimate 2 weeks. The vehicle is unsafe to drive, prior to this known problem occurring car was operating perfectly ( averaging 50 mpg per tank of gas, documented). This appears to be a safety problem that was known by the manufacturer, however they seems to be trying to hide this by making the statistical estimate that by extending the warranty the majority of these cars would be off the road and their lawyers & legal insurance would cost less than the few humans kills after this arbitrary 9 year risk period. I could have been killed as a result of this failure! Fortunately I was not, however I am left with a vehicle that is undriveable (with no warning!) and can only be repaired by toyota at a cost I am not able to afford!

Filed Feb 5, 2015 · Electrical · 35,850 miles · CA

Display disappears. Display black/dark. Display brightness: zero. From dark parking lot into bright sunshine. Started car which was parked in the shaded parking lot of mall. Display ok/bright (as should be). Drove to exit of parking lot: display is fine (as should be). Drive car from exit of shaded parking lot into bright sunlight outside. The display goes dark. I got worried, and drove in bright sunlight in the residential area around parking lot for twenty minutes, circling the area slowly. After driving for twenty two minutes, the display was still dark, but the car was running fine without any problems whatsoever. Decided to drive towards my home without stopping the car, as I did not want the prius to stall in a place far from home. On the freeway, (still bright sunlight), I decided to try the brightness control switch. I barely touched the brightness control switch, and the dashboard brightness came back. I had lost the display twice previously. , I had switched the engine off/on with the power button, to restore the brightness. If you have similar display brightness problem, the easy solution is to touch the brightness control switch.

Filed Feb 4, 2015 · Electrical, Lights · 59,000 miles · AR

The dash display MPH and mileage totally went black. Looked it up on the internet and seems like it is a common problem for the 2010 toyota prius. Sounds like toyota use to cover this before this year model, but not now, even though it is still happening. They may have done their dash alittle different, but it is still having the same problem.

Filed Jan 29, 2015 · Electrical · 105,000 miles · CA

I have been having a problem with my prius combination display (digital display that shows the speed, mileage, fuel level, current gear selection, etc.). Sometimes when I turn on my car, the combination display is blank and will not turn on. The rest of the car turns on, but that display remains blank. I can drive the car, but I can't see my speed, mileage, or what gear the car is in. This usually happens when it is cold outside (below 50 degrees or so). When the problem first came up in 2012, I would turn off the car and turn it back on and the display would then work fine. It was very hard to repeat the problem and it was quite intermittent. This winter (2014-2015) the problem has come back, but now the display will often not turn back on even if I power cycle the car. There is another new related problem. Whenever the car shows this display problem, I then cannot turn off the car. I press the power button and nothing happens. I even tried to hold it down for 3-10 seconds. The car will not shut off. I have to usually disconnect the battery to get it to power down. This problem has me concerned. Not being able to see my speed is my biggest concern. Also since the gear shift lever always returns to a reset spot (it doesn't stay in the gear position after you select your gear) it's impossible to see what gear the vehicle is in. Also very concerning. I took it to the dealer and they confirmed the problem/defect. It appears that many other owners have this same problem. I believe there is a defect in the manufacturing of the display/circuit board. Toyota did initially offer to fix the problem, but by the time I could actually repeat the problem to show to the dealer, the offer had expired for me to get it repaired. It's a serious issue that I wanted to report to the federal safety agency. Thank you.

Filed Dec 1, 2014 · Driver assistance · 100 miles · CA

Toyota's entune navigation system randomly freezes and resets. When this happens at high speeds on a highway where a person is depending on the system to get somewhere, it causes a massive distraction and a risk to life and limb. Toyota is offering no resolution to this issue and it's dealerships are refusing to even register user complaints - "unless they can replicate the issue" which is rather difficult since the problem is random and the dealerships will not take user reports of the issue as credible.