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Toyota Prius power steering loss problems

59 of the 12,530 owner complaints about the Toyota Prius describe loss of power steering, most of them for the 2002 model year.

owner complaints
59
worst model year
2002
typical repair cost reported
$2,000
typical mileage
82,500
Is there a fix? There are 4 recalls for this area of the car. See below

By model year

What owners say

Filed Oct 23, 2026 · Steering · CA

In October 2026, my 2007 Toyota Prius experienced a serious mechanical steering failure at approximately 187,310 miles. The steering wheel could rotate without properly controlling the front wheels, resulting in a loss of steering control and creating a significant safety hazard. On October 6, 2026, an independent repair facility inspected the vehicle. Its written diagnosis, documented on an October 21 invoice, identified worn gearing at the intermediate steering shaft connection to the steering rack. The technician also identified a failed steering wheel spiral cable. The steering system has not been permanently repaired. This vehicle previously received Toyota's steering-related recall repair. I am concerned that the failure may be related to the federal safety agency Recall 12V537000, which addressed wear of steering shaft splines and the potential for complete loss of steering control. There is also a documented history of steering complaints. In May 2024, I reported abnormal steering noises to a Toyota dealership, which could not reproduce the problem. In July 2024, the dealership confirmed steering noises but attributed them to suspension components. In February 2025, the dealership confirmed noise originating from the steering column assembly and recommended replacing the steering column yoke assembly, potentially including both upper and lower intermediate steering shafts. I was not verbally informed of this recommendation. I am concerned that a vehicle previously repaired under a safety recall subsequently experienced a steering failure resembling the original recalled defect. I request that the federal safety agency review this failure and investigate whether it indicates a problem with the effectiveness or durability of the previous recall remedy.

Filed Apr 5, 2024 · Electrical, Steering · 119,000 miles · VA

The contact owns a 2013 Toyota Prius. The contact stated that after several days of torrential rainfall, the contact noticed there was water in the tire and 12-volt battery compartment. After having a routine oil change at an independent mechanic, while the contact was driving, the vehicle lost power steering functionality. The power steering warning light illuminated after the failure. The driver was able to restart the vehicle and pull over to the side of the road. The contact called Roadside Assistance and was informed that there was a code for the hybrid battery system that needed to be checked. The contact noticed that water might have entered through the rear passenger’s side brake light. The contact removed the water with a sump pump. The vehicle was towed to an independent mechanic who was unable to assist. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 119,000.

Filed Mar 10, 2024 · Brakes, Driver assistance · FL

Code C1391 - Abnormal Leak in Accumulator. Accumulator for the brake pump is not holding pressure so the pump has to keep turning on to refill. Brake pump and ABS unit have to be replaced. In emergency situations, a malfunctioning ABS module leads to increased stopping distances and loss of steering control during hard braking. Lastly, tires can be worn more easily, which could lead to tire blowouts. This puts myself and others at risk for deadly consequences due to an increased chance for collision if I am unable to control or stop my car. This problem has been confirmed by Toyota and multiple years of Toyota vehicles have had their brake actuator assembly warranty enhanced. The warranty enhancement program has secondary coverage, which is applicable for 10 years from the first date of use, or 150,000 miles, whichever occurs first. Currently I meet the 10 year requirement but have 162,000 miles on my prius, which is completely frustrating. Many have posted with the same problem of being just outside the warranty. The vehicle has been inspected at a Toyota dealership. A symptom was noticeable starting from over 1 ½ years ago when I was under 150,000 miles. The car produced clicking sounds when the brake pedal was held down at traffic lights. Once released, the clicking sound would stop. I spoke with a Toyota mechanic and he told me it was an issue with the brake pump and ABS unit, but Toyota would not repair it until it completely failed. He also mentioned that there was coverage available for the ABS unit once it failed as it was a common issue for the Toyota Prius. If Toyota warranty allowed for the brake pump and ABS unit to be replaced when the symptoms appear instead of when it completely fails, I would have qualified with my mileage. Not only is the repair costly, but for those who cannot afford it and need to continue to use their car despite the brake pump and ABS unit failure, risk their own and others safety when continuing to operate their vehicle.

Filed Aug 23, 2023 · Transmission · 130,000 miles · CA

The contact owns a 2008 Toyota Prius. The contact stated while driving approximately 65 MPH, she heard a beeping sound, and the instrument cluster flashed the parking brake and a triangle symbol with an exclamation point was illuminated. The contact stated that the "Failure with Transmission - Pull Over and Shift to Park(P)” message was displayed. The contact stated that the shift indicator on the instrument cluster showed that the vehicle was shifted into park(P). The contact stated that the vehicle made an abnormal grinding sound and started losing motive power. The contact stated that the engine was still running however, the vehicle lost power steering and braking functionality. The contact stated that when she depressed the accelerator pedal the vehicle failed to respond. The contact pulled off the roadway and turned off and restarted the vehicle and the vehicle regained normal functionality; however, after driving for ten miles, the failure recurred. The contact drove the vehicle back to the residence and turned off and restarted the vehicle several times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

Filed Jul 9, 2022 · Steering, Suspension · 57,900 miles · FL

Lost steering on car while driving. Shop noted right control arm completely corroded through and broken axle. Entire undercarriage rusted and corroded. Available for inspection. Sudden loss of steering is a risk factor for serious injury or death. Problem has been looked at by two independent service centers who have agreed on problem. Has not been inspected by manufacturer, whom I have contacted over 8 times regarding this issue, or by any other party. There were no warning signs or symptoms prior to failure.

Filed Jun 10, 2022 · Driver assistance, Steering · 154,079 miles · CA

The contact owns a 2004 Toyota Prius. The contact stated while driving 51 MPH, the vehicle experienced phantom braking and a loss of power steering assist with the engine overheating message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 154,079.

Filed Apr 14, 2022 · Electrical, Engine · 83,200 miles · CA

The contact owns a 2004 Toyota Prius. The contact stated while driving approximately 30 MPH, the vehicle stalled. The vehicle lost power steering functionality but the contact was able to safely pull off of the road. The contact stated that the check engine warning light and other unknown warning lights were illuminated before the vehicle stalled. Additionally, the instrument panel went black. The contact stated that she attempted to restart the vehicle but the vehicle would not restart. The contact had the vehicle towed to her residence and later towed to an independent mechanic. The vehicle was diagnosed and it was determined that a wiring cable connector had melted onto the battery and affected the engine. Additionally, the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,200.

Filed Aug 12, 2021 · Acceleration, Brakes · CA

I went to park in a parallel space when all of a sudden my ABS, (!), VSC light come on with the loss of brake power and a loud beeping noise. With this sudden loss of brakes in the middle of driving, I could have harmed myself and others in any cars around me because I also lost steering capability. This is a problem that there was an extended warranty for, but there should be a recall. My car is a 2009 and was only covered before the pandemic and now it is 2021 and I have no recourse, but to try and fork over $3500.00 for which I don't have. I am a second owner and this is a very common problem amongst Prius owners. I didn't have any other symptoms that I could point out prior to this situation. I have had my hybrid battery, engine, ecu and most recently a stolen catalytic converter replaced. This ABS actuator problem needs to be addressed for another 5 years with a free repair. I would hate to have hit some other car and had my car smash into a wall, another car, pedestrian, pole or any other object based on it's ability not to stop.

Filed Jan 23, 2021 · Steering · 145,000 miles · MA

On november 14, 2020, my 2007 toyota prius had a loss of steering the steering wheel was no longer connected to the front wheels of the car. Parking on a city street atlantic toyota did not perform the recall on march 12,2013 for the cot recall this is what caused the loss of steering. The car was repaired at a private garage for the loss of steering and the part that failed was the steering intermediate extension shaft the part that should have been replaced under the cot recall done at atlantic toyota. (the shaft replacement depends on whether the bolt hole has a 'countersink', according to the technical instructions issued to dealers, t-cp-c0t-a510-d. The shaft that was removed and, in my possession, has a countersink). How could this happen toyota identified a defective part and issued a recall I brought my car to a toyota dealership and the work was not done. With the loss of steering there is a concern about safety and confidence in the vehicle, and nothing is more important than that. I am sending this email today because we know that something has gone terribly wrong. The system meant to safeguard against faulty vehicles has failed, and it needs to be fixed.

Filed Feb 2, 2020 · Steering · 251,929 miles · MA

I was driving on the highway and felt a jerking at my steering wheel a few months back, I thought ok maybe the steering wheel loose or something, I was going around 65 MPH. Fast forward to two weeks ago and the steering wheel completely locks up on me driving to a dr appointment I had to go to. I was going around 30 MPH in traffic the steering locked up and the triangle illuminated on my navigation screen and the dreaded trouble sign appeared. Once this appeared on my screen the steering wheel felt like it had no power steering. At first I thought, I need to check the power steering fluid, I researched and realized this prius is completely electric power steering. So I arrived at my doctors and turned the car off, when I came back and turned it back on to my amazement the light turned off and the power steering was back. Then the week after same problem happened, but I didn't have my obd 2 reader with me, so again I shut off the car and the problem went away. I started to do research and realized this is a serious common problem with the electric power steering, the computer chip that controls the steering malfunctions and needs to be replaced, so I came here to check if any recalls on my vehicle and there is not. The same problem happened again today, this time my girlfriend was driving and was going around 45, she said she almost crashed. This is a serious safety hazard and toyota appears to be behind the eight ball in this as I have read numberous forums of this malfunction, it's a wide spread problem and extremely costly to fix. This problem shouldn't fall onto the owners as it is the manufacturer's fault for not doing their due diligence and addressing this problem at the factory before mass producing and selling to consumers like I.

Related recalls

Steering: gear box: shaft sectorReported November 14, 2012 · 669,705 vehicles affected
What is wrong
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Risk
Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy
Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1‑800‑331‑4331.

Recall number 12V537000 · Recall details

Steering: electric power assist systemReported June 1, 2011 · 52,377 vehicles affected
What is wrong
Toyota is recalling certain model year 2001 through 2003 prius passenger cars manufactured from january 28, 2000, through may 30, 2003. The steering linkage may loosen, resulting in reduced electric steering assistance when making a left turn.
Risk
Loss of power steering, particularly when an operator is actively intending to steer the vehicle, may increase the risk of a crash.
Remedy
Toyota will notify owners and dealers will replace the nuts in the steering linkage free of charge. The safety recall began on july 8, 2011. Owners may contact toyota at 1‑800‑331‑4331.

Recall number 11V304000 · Recall details

Steering: electric power assist systemReported May 31, 2006 · 170,856 vehicles affected
What is wrong
The intermediate shaft and sliding yoke in the electric power steering system can crack when large forces are applied and the connection may separate or the sleeve may fracture.
Risk
This could result in a loss of steering control of the vehicle.
Remedy
Toyota will replace the steering intermediate shaft and inspect the sliding yoke and replace it if necessary. The recall began on june 9, 2006. Owners may contact toyota at 1‑800‑331‑4331.

Recall number 06V188000 · Recall details

Steering: gear box (other than rack and pinion)Reported September 21, 2000 · 1,772 vehicles affected
What is wrong
Vehicle description: passenger vehicles. Insufficient electrical contact can occur in the torque sensor that controls the power assist operation of the electric power steering gear box. The torque sensor could send improper electrical signals.
Risk
If this occurs, the power steering warning icon will be displayed on the center panel, and the driver could experience higher than normal steering effort depending upon vehicle speed.
Remedy
Dealers will repair the electric steering gear box.

Recall number 00V285000 · Recall details

Questions about the Toyota Prius power steering loss

Which Toyota Prius years have loss of power steering problems?

The model years with the most reports are 2002 (15 complaints), 2007 (8 complaints) and 2001 (5 complaints).

How much does it cost to fix loss of power steering on the Toyota Prius?

Owners who mentioned a price put the repair at about $2,000 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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