The automatic side doors of this Toyota sienna le have malfunctioned twice between expensive repairs. When the hardware comes off the guide rail, it hits the window behind the door and shatters in covering the interior and occupants with glass. I had the window repaired after I had the door hardware replaced after its first failure in spring of 2024. The door gave no indication it was failed until I noticed the window bulging and nearly broke again. The Toyota dealer didn’t seem very interested in covering the cost of the repairs I made in 2024 and can’t get me in until mid August which leaves me without transportation for a month.
2012 Toyota Sienna body problems
72 complaints (29% of all complaints for this car). Typical mileage when it fails: 58,409. 2 crashes reported.
- owner complaints
- 72
- of this car's complaints
- 29%
- typical mileage
- 58,409
- crashes
- 2
- recalls
- 1
Which part fails
- Body55
- Body: door11
- Body: door: hinge and attachments2
- Body: hatchback/liftgate1
At what mileage
Complaints by mileage at the time of the problem.
Toyota Sienna body problems in other years
Related recalls
Structure: body: door
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
- Risk
- If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
- Remedy
- Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is G04.
Recall number 16V858000 · Recall details
What 2012 Toyota Sienna owners say
Most recent owner complaints, unedited.
The contact owns a 2012 Toyota Sienna. The contact was unable to use the driver's side cargo door. The contact stated that the door was possibly frozen; however, while driving at an undisclosed speed, the door opened unexpectedly. The contact referenced the federal safety agency Campaign Number: 16V858000 (Structure); however, the VIN was not associated with the recall. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 201,235.
The contact owns a 2012 Toyota Sienna. The contact stated that the rear passenger side power sliding door cable broke. The driver-side power sliding door was malfunctioning. There was an abnormal clunking noise detected. The door failed to close with the automatic button. The contact had to manually close the door. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door needed to be replaced and was informed the repair coverage had expired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown. The contact stated that the failure was related to the federal safety agency Campaign Number: 16V858000 (Structure).
Power sliding door would not open or close, when parked. Began to make clicking noises when trying to open or close door. The door would not open completely and it would not latch properly. Cable became frayed and broke and was dangling from door. When we went to have it fixed, the quoted us $1200 to fix it, so we opted to cut it and use it manually. When used manually, the door is often unsafe because it slides rapidly and once closed on our daughter's hand.
On both sides of the vehicle the rear sliding door latches rusted and broke off resulting in doors not opening and closing properly.
Tl* the contact owns a 2012 toyota sienna. While driving 25 MPH and making a right turn, a clicking noise was detected coming from the driver's side door and the door ajar warning indicator illuminated. The vehicle was taken to roseville automall (700 automall dr, roseville, ca 95661, (916) 782-5999), but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,000.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure). The contact was unable to have the vehicle repaired because he was on active duty out of the country and the unknown italian dealer was unable to assist. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The unknown italian dealer was contacted and refused to perform the repair because their system was not optimized for recalls. The manufacturer was made aware of the issue and did not assist. The contact was informed that the manufacturer did not condone taking the american made vehicle overseas with safety defects. The contact had not experienced a failure. Parts distribution disconnect.
A few weeks ago I received a remedy notice safety recall # 16v‑858. And went online to schedule an appointment for nov 27 2017. Sara called from toyota and said she can only schedule at the earliest appointment is jan 16 2019. Per site "if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the federal safety agency vehicle safety hotline at: 1‑888‑327‑4236 or tty: 1‑800‑424‑9153 or file an online complaint with the federal safety agency. So iam filing an online complaint with the federal safety agency. Toyota said they have to fix lots of cars so that is why the earliest appointments is 2019. Why does it take over a year to fix a recall issue , an issue which can harm or kill my passengers(kids). Toyota has all the parts but cannot fix it asap. They even said to check other dealers for earlier appointment. If they cannot fix it asap why does other dealers who also sell lots of toyota vehicles will be any faster. So my complaints is does it take one death or 100 or 1000 death for them to expedite the recall fix. "timely manner" per does that mean over a year to fix a recall. If a recall was send to you that can fix the issue and protect your family and they told you they cannot fix the issue for at least another 416 days, would you think that is a "timely manner" if your family's lives mean anything to you then you and any reasonable person would not think 416 days is a "timely manner" will this complaint be heard and resolved or will the big corporations pretty much run the government as usual. Can you help at all?
1) power sliding door opened while driving; 2) strer wheel always stay on right. I took my van to delaer (mark jacobson) and they have not fixed the sliding door after I report the problem with sliding door. After I started searching on internet and found that there is recall also. I called them there is a recall but they did not do anything. Recall date: november 22, 2016 dealer reference id: g04 the federal safety agency recall id: 16v858
2012 toyota sienna le. Consumer writes in regards to power sliding door and front passenger airbag recalls. *ld the consumer stated the recall repairs exceeded a reasonable amount of time to be completed. Updated 10/03/2017
Questions about the 2012 Toyota Sienna body
Does the 2012 Toyota Sienna have body problems?
Owners have filed 72 complaints about the body of the 2012 Toyota Sienna, 29% of all its complaints.
At what mileage do 2012 Toyota Sienna body problems start?
The typical (median) mileage in owner complaints is 58,409 miles.
Was there a recall on the 2012 Toyota Sienna body?
Yes, 1 recall: 16V858000. Check your VIN to see if your car still needs the free repair.
What year does the Toyota Sienna have the most body problems?
The Toyota Sienna model years with the most body complaints are 2004 (962 complaints), 2005 (499 complaints) and 2006 (261 complaints).
Other 2012 Toyota Sienna problems
Airbags 84Electrical 27Transmission 17Steering 15Wheels 12Acceleration 11Brakes 11Engine 10Tires 8Visibility 8Fuel system 5Locks 5Driver assistance 4Lights 3Seat belts 3Seats 3Suspension 3
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