Tl* the contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called toyota pasadena located at 3600 e foothill blvd, pasadena, ca 91107 at phone number (626) 795-9787 several times where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. (parts distribution disconnect).
2012 Toyota Sienna body complaints
Page 2 of 4: complaints 11 to 40 of 72, newest first, as owners wrote them.
I met an accident when a car (at speed around 65 MPH) crossing the red light coming from my right hit my car at my right front and none of the SRS bags did not deploy. We were 4 passengers at the time of the accident and we all had minor injuries. All the SRS bags for other car has been deployed that hit my car. I am really concerned we all 4 would have been killed and it has been considered as the fatal accident by police report.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v340000 (air bags) and 16v858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (seeger toyota, st, louis , mo 63141, 314‑453‑2377) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Moss motors (located at 12630 motor way, moreno valley, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 17v006000 (air bags). Parts distribution disconnect for the federal safety agency campaign number: 16v858000 (structure). Updated 10/26/17*lj the consumer stated the airbag recall was completed. Updated 11/2/2017
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
Autonation toyota arapahoe dealer (http://www.autonationtoyotaarapahoe.com) ordered the parts needed for the power sliding door recall but they refused to install the parts. The van has been converted to a rear entry wheelchair van - ats advantage rear entry long (86 inch channel) http://www.atsmobility.com/vehicle-conversions. Please help me understand what needs to be done to have the parts installed for this recall on this rear entry conversion wheelchair van. I have attached a copy of the business card for the toyota assistant service manager, jason vukov.
Drivers side sliding door opened while car was in drive and moving. Passenger had to manually close door. After pushing door closed, it will not open or close manually nor electronically and the cable is frayed and broken free from the front anchor and is hanging from the vehicle. This occurred turning into a parking lot.
Tl* the contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue and stated that parts were not available. The contact would receive a second notice when parts became available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 17v006000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (larry h miller toyota in corona, ca) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2012 toyota sienna. Without warning, the passenger side sliding door opened. The contact did not receive notification of the federal safety agency campaign number: 16v858000 (structure). The vehicle was taken to the dealer (auto nation toyota cerritos, 18700 studebaker rd, cerritos, ca 90703, (562) 802-4000) who disconnected the function, but the failure continued. The VIN was included in the federal safety agency campaign number: 17v006000 (air bags). It was unknown when the manufacturer would provide the remedy and parts to the dealer. The manufacturer was notified of the failure and the contact was waiting to receive a solution to complete the recall repairs with the dealer. The failure mileage was not available. Parts distribution disconnect. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 17v006000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with toyota of north miami (16600 nw 2nd ave, miami, fl 33169) and toyota of hollywood fl (1450 n state rd 7, hollywood, fl 33021) who stated that parts were not available for either recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for 16v850000 (structure) and VIN tool confirms parts not available for 17v006000 (air bags).
The vehicle was stationary when the power door cable snapped and the door will now only open approximately several inches. This poses a safety hazard as children in the back could become trapped in the vehicle. When I contacted the dealer I was told this was an incredibly common problem with the sienna minivans but toyota was not doing anything to remedy the issue.
Tl* the contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Don mcgill toyota of katy, texas was made aware of the recalls and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. Vin tool confirms parts not available. Updated 10/24/17*lj updated 11/1/2017*js the consumer was contacted to have the sliding door repaired, but not the airbag. Updated 11/1/2017
The recall was issued just over a year ago and it has not been corrected by the manufacturer. This is unacceptable! Why hasn't the manufacturer been forced to come up with a permanent solution to the problem and not a work around as they suggested in the recall notice? Fine them heavily for not having a timely fix available.
Tl* the contact owns a 2012 toyota sienna. The contact stated that the rear passenger side sliding door failed. While driving at low speeds, the door independently opened and caused the motor to fail. The contact was unable to close the door. The vehicle was taken to the dealer, williams toyota in elmira, new york; 607‑796‑9201, where it was diagnosed that the motor and linkages needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 16v858000 (structure:body:door). The failure mileage was 82,000. Vin tool confirms parts not available.
Tl* the contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 toyota sienna. While the vehicle was parked, the driver side middle sliding door independently opened without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that he needed to wait for the second notice for when the part became available. The approximate failure mileage was 48,000. Vin tool confirms parts not available.
2012 toyota sienna. Consumer writes in regards to defects with airbag deflator and automatic side doors. *ld the consumer stated a reasonable amount of time has been exceeded for the recall to be performed.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and gave the contact case number: 1702280759. The contact was informed by the representative that parts would be available in approximately 3 to 5 months. The contact had not experienced a failure VIN tool confirms parts not available. Updated 07/25/17*lj
Tl* the contact owns a 2012 toyota sienna. The contact received a recall notification for the federal safety agency campaign number: 16v858000 (structure:body:door). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Tl* the contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided the contact with case number: 1703170483. The contact had not experienced a failure. The VIN was not available. Updated 06/23/17*lj updated 09/1/2017
Tl* the contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the remedy for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but was unable to provide an estimated time frame for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 17v006000 (air bags) and 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Toyota sienna owners received a safety recall notice in november 2016 from toyota warning of issues with the vehicle's doors, and how they can slide open uninitiated while driving, thus increasing the risk of injury to a vehicle occupant. Today is april 21, 2017, and there has been no update to this issue, and no fix to the problem. The overwhelming majority of sienna owners drive their children in the back seats where these sliding doors can open on their own while driving. When are they going to fix it? Alternatively, they need to give us our money back on our vehicles so we can get one without this concern.
Tl* the contact owns a 2012 toyota sienna. The contact received the federal safety agency campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. In addition, the contact stated occasionally the door would not latch. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and stated that they did not have a time of when the parts would be made available. Tool confirms parts not available. Updated 07/13/17*lj updated 10/13/2017
Our 2012 seinna has both sliding doors closed only by rachet ties due to the issues with the doors opening. This has been happening for so long that we are no longer able to keep the doors latched or locked. The door ajar light and warning bells frequently sound as we round corners or if there is a strong wind. Our car alarm also is sensitive to wind and sounds frequently due to doors unable to latch and lock. We fear this poses a great safety issue for our children and grandchildren. Certainly the ties are not safety features keeping doors closed during an accident. Anyone entering the van must do so via the front passenger/driver doors or the rear hatch door. Now, the sunroof is sticking open. All problems began with the power doors. We have had it in for repair before the recall, as we have had issues with our doors since shortly after purchase. Many more times than they were seen for repair. This needs addressed immediately so we can safely drive our $30,000 vehicle that we purchased and paid for. This happens at all times. The date given "when did this happen" is the date we could no longer close the second door. We took the vehicle to two mechanics who did not know how to replace the motors. We then took the vehicle to toyota in crittenden ky. They gave us a costly quote to replace the motors. Due to our vacation, they got both doors to latch...we did not make it 5 miles to our home before both doors were opening on the road. Shortly after, the doors were recalled and we have yet to receive repairs for our vehicle. This is very unsafe.
Takata recall 'received notice for the federal safety agency campaigns: 17v006 (air bags) & 16v858 (structure) for our family vehicle. We have 4 small kids that require car seats so it is not feasible for the front passenger seat to not be used. Per notice, I called toyota and visited a local dealership in february 2017 to discuss the issue and request a rental or discount on a replacement vehicle. Was informed rentals were limited to $35/day which would only provide a mid-size car (would not fit my family) and no replacement vehicle option was available. Then in march 2017, the sliding door opened while driving. Thankfully we had just left the house and no one was injured, but we are fearful for our lives and the safety of our children as we do not know when this may happen again. With the amount of time the airbag recall has existed and being told by the dealership not to expect a fix until 2018 at the earliest, the manufacturer has exceeded a reasonable amount of time for the recall repairs and is unwilling to provide any form of alternate transportation that will provide for the safety of my family.
Tl* the contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign number: 16v858000 (structure); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 toyota sienna. The contact received notification of the federal safety agency campaign numbers: 16v858000 (structure) and 17v006000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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