Tl* the contact owns a 2012 toyota sienna. The contact stated that a child passenger was injured from the automatic rear sliding door. The sliding door independently closed on the child's arm.. The vehicle was taken to a dealer for diagnosis however, because an injury occurred the contact was informed that the manufacturer would contact her about the failure. The vehicle was not repaired. The failure and current mileage was 23,535.
2012 Toyota Sienna body complaints
Page 4 of 4: complaints 71 to 72 of 72, newest first, as owners wrote them.
Driver and passenger side power sliding door occasionally (I.e. Not all the time) makes an abnormal pop noise when initially opening with the outside handle or with the inside handle on the sliding door. This does not happen the door is opened with other method (e.g. Remote, over-head mount control, button on b-pillar). It seems as if the door doesn't unlatch before the motor start pulling the door. The symptom is very similar to this tsb for certain 2011 sienna: t-sb-0044-11.
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