2004 toyota tacoma. Consumer writes in regards to frame rust recall. *smd the consumer stated he had no knowledge of the recall, when he purchased the vehicle. An inspection revealed, severe rust on the bottom passenger and driver side frame rail. Also, holes were found in the frame. The consumer was informed, the recall had expired.
2004 Toyota Tacoma body complaints
Page 7 of 8: complaints 161 to 190 of 203, newest first, as owners wrote them.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that the frame was completely corroded. The vehicle was taken to an independent mechanic who verified that the frame was perforated due to corrosion on the right and left side of the vehicle. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 130,000.
I was driving along and hit a pothole. The truck made a very loud metallic crunching sound under the cab behind me. After that, when I hit a bump, a similar loud metallic crunching sound occurs. I went to my mechanic, and he said that a body-frame mount had rusted through, and that there was also excessive rust in many other places. I had earlier replaced a shield over the gas tank that had completely rusted away and was banging against the drive shaft. I checked with toyota on my mechanic's advice, and there was a safety recall on my truck for exactly this problem (excessive frame rust), but it had expired in december of 1012. My mechanic says that my truck may be unsafe to drive. I bought the truck in july, 2012 from a subaru dealer, ruge's in rhinebeck, ny. I was not told about the rust condition, or about a recall. I never received any communication from toyota about this. I would like to know what if any options I have here.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that the vehicle was taken for a routine oil change when she was advised that the frame was severely corroded. The dealer informed her that the vehicle was included in a manufacturer's recall however, the recall had expired. The dealer stated they could not repair the problem. The manufacturer was made aware of the problem. The approximate failure mileage was 96,500.
I brought my 2004 toyota tacoma in to toyota of nashua new hampshire for concerns about my frame. They told me the frame is so badly rotted it is not safe to drive. They told me they could not do anything under warranty due to the fact that I did not have the frame undercoated by toyota. The frame undercoating recall ended 10/11. I was not aware of this recall. I have contacted toyota corporate in torrance california. I was told they could not help me and any further escalation of the matter would need to be "outside" of toyota. The truck is nine years old with 75k miles on it with a value of about 8,000 with a good frame. It is worthless in the current condition and cannot be driven. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I own a 2004 toyota tacoma and have regularly serviced and maintained my truck, which has always been stored in my garage. On november 6th, I went to have my yearly vehicle inspection and was told that the truck failed because of rust in the frame near the gas tank. John, the garage owner, told me about the toyota recall for the frames, and said he believed my truck was included in the recall. I then called the toyota dealership where I bought my truck, woburn foreign motors in woburn, ma, and they were unsure about the recall procedure because they thought the recall had expired. The service manager gave me the VIN number and confirmed that the truck was on the recall list. She gave me the phone number to call toyota corporate. When I spoke with them, they told me that the recall had expired in 2011, and they assigned a case manager, [xxx], who would be the only one that could over-rule the expired recall. He called me a day later, and said toyota would not take care of it because they had sent me a letter notifying me that I was to take it in so they could do undercoating. I told [xxx] I never received the notice in the mail. Since my profession was pharmacy, I am very detail-oriented, knowing the importance of recording when we dispense prescriptions to customers. I believe that toyota is at fault for this problem, and they should stand by their product and resolve it. I recently received another recall notice on november 14th, 2013, for a spare tire mount under the truck that may rust and make the tire fall. Toyota asked me to bring in the truck for repair to resolve that issue, but not the frame. Without a replacement frame, I am unable to drive the truck because it is dangerous and cannot pass inspection. Having always maintained my vehicle, the truck engine and cabin are in excellent condition. I would appreciate any help you could provide. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 toyota tacoma. The contact stated he was driving 20 MPH and completing a right turn when he applied the brakes, but the brake pedal abnormally went down to the floorboard. The vehicle did not respond. The vehicle was taken to an independent mechanic, who advised the contact that two brakes lines were fractured and would need replacing. The mechanic then advised the contact that there was a manufacturer's recall for frame corrosion, and referred the contact to an authorized dealer. The vehicle was towed to an authorized dealer however, the technician was unable to confirm frame corrosion. The vehicle was not repaired. The failure and current mileage was 80,000. Updated 12/4/13
Vehicle frame rusted to the point where it will be unsafe to drive soon. Vehicle is from a "heavy road salt use" state, but has had very limited exposure to salt during the winter months. Most times the frame has been rinsed with clean water after exposure to salt. Toyota's voluntary repair period has expired, yet they acknowledge a manufacturing defect. In addition there is a recall for a similar item related to the spare tire carrier on the same vehicle.
Frame rusted completely unsafe to drive never rec'd any notice of rust problem.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that the vehicle was taken to an independent mechanic for an unrelated repair when they noticed that the entire frame was completely rusted and caused the fuel tank to become slightly detached from the vehicle. The mechanic strapped the fuel tank back onto the vehicle as a temporary remedy. There was a voluntary recall issued by the manufacturer related to the frame, however the recall had expired. There was also a recall associated with the federal safety agency campaign id number 12v542000 (tires) but the dealer refused to honor the recall because the vehicle was not previously repaired under the manufacturer's voluntary recall. The manufacturer was notified of the defect. The approximate failure mileage was 104,000. The consumer stated she was never notified of the recall, involving frame rust. Updated 01/08/14 invoice received 01/28/14
I don't know if I am in the right dept. But please guide me to the correct dept. My 2004 tacoma truck had a recall on the frame of vehicle. It is rusting or corroding away. Recall notice was never received by me as I have had financial problems and moved 3 times. I asked toyota if they sent notice registered and their answer is no. Recently I have put my truck for sale and anyone that looked at it loved it but asked about the frame recall. I was dumbfounded as this vehicle was garage kept, no body rust, and has 47,000 orig. Miles. I am the original owner. I have spoken to toyota dealers, toyota customer reps. And all say nothing can be done at this stage of vehicle. How do I now knowingly sell this truck to anyone? What if the new buyer is killed in this vehicle because of a frame collapse while driving. Will toyota be responsible for the death? I have found a dealer that is replacing these frames. Why not mine?
Tl* the contact owns a 2004 toyota tacoma. The contact stated that while inspecting the vehicle, the contact noticed a hole in the frame of the vehicle. The vehicle was not repaired and the manufacturer was not notified. The VIN was not available. The approximate failure mileage was 90,000.
December 26, 2013- going east on warner rd. At 45 miles per hour from kyrene and warner. Minimal traffic on the road. At warner and bullmoose a car did not stop at the stop sign at bullmoose to pull out onto warner. I hit the camaro, t-boned him. My air bags did not go off, my seat belt tightened, then popped off of me at some point during the crash. I just know that when I stopped and pulled over my seat belt was off. That concerned me a lot. That was the first thing I noticed when I came to a stop! The gentleman that I hit said it was his fault and he had a broken rib, but other than that said he was okay. I hurt and was bruised across my shoulder blade, and chest. I had my toyota tacoma towed to power collision center that toyota uses. I went into to them and told them my concerns about the seat belt popping. They said they did not see anything wrong with it, that maybe my sweater was caught up in it. First of all, I was not wearing a sweater! And I am very strict about my seat belt and others in my vehicle that they are properly seat belted! At times the seat belt did not tighten when I applied the brakes. I think just to humor me they replaced the driver's seat belt. Then he said they get worn with being connected and unconnected many times. My question is why do we not know that we should replace our seat belts, like we do our tires. I am very concerned about my seat belts in my toyota tacoma.
Yesterday, I went to my mechanic for an inspection on my 2004 toyota tacoma. He said it wouldn't pass because holes were everywhere along the frame. I took it to toyota. They took pictures and documented the fact that my car was unsafe to drive. They said it wasn't their problem, and that I had been given four years to fix it. When I looked up my VIN number online, it mentioned only the recall for the spare tire (which I had already taken off three years ago). I called toyota central, and they said it wasn't their problem. Apparently, I had received a first class letter between november of 2010 and december of 2011 which stated that I needed to have my frame sprayed. They said that the cutoff for this "remedy" was december, 2012. When I asked if, had I had the frame sprayed six months ago, would this rot have miraculously not appeared, they said they didn't know. They apologized for the fact that it was not their problem, and that was that. I may have received a letter...I am not sure, and cannot honestly claim I didn't receive it. What I do know that I do, though, is regularly check on line for recalls so that I can make sure that I am not missing anything. The dealer told me that this particular recall was voluntary, and therefore it wouldn't have been posted in normal channels. To make matters worse, the dealer specifically said that someone had come in the previous week with the same issue and it was "too bad". He also said that toyota would probably be doing something about this because so many people were having such major safety issues. He said that if I wanted to hold on to the truck...maybe something would happen in a year. What am I going to do with a truck I can't drive because it won't pass inspection and has been deemed unsafe?
Vehicle frame is rusting, rotting, and crumbling from beneath the truck. I was unaware of the condition when I was told by a mechanic during a pennsylvania state vehicle inspection that the frame will eventually fail and split apart as I am driving down the road. I contacted toyota and they told me that I missed the recall window which would have extended the warranty on the frame. When I explained to them that I was not contacted about such an important recall, and if I were I would have to be an idiot not to act on it, they replied that their records show that a letter was sent to me therefore toyota will not honor the recall and replace my crumbling frame.
My 2004 toyota tacoma was recalled in 2012. The recall letter stated that in certain states where road salt is used to manage winter driving conditions, the potential existed for premature rust/corrosion of the frame. I brought the truck in to the dealership where it was then determined that the frame should be replaced. Six months later I noticed that the rear differential housing was leaking. Why didn't the recall cover these components, which are located in the same general area and subject to the same corrosive conditions as the frame, leaf springs, control arms, etc., all of which were replaced? If the fluid drains from the housing as a result of rust/corrosion, the potential exists for the drivetrain to lock up, especially at higher speeds, resulting in an obviously dangerous situation. No real options exist to address the issue aside from replacing the differential housing, a repair that costs several thousand dollars. My complaint is that toyota chose not to cover the replacement of all parts necessary in order to insure the safe operation of the vehicle in light of the premature rust/corrosion issue, nor did they raise the issue in any way. I cannot imagine how toyota could be unaware of this condition.
Excessive rust. Recall twice.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that the vehicle was taken to an independent mechanic for inspection and they detected that the entire frame exhibited rust. There was a voluntary recall issued by the manufacturer related to the frame; however, the recall expired. The manufacturer was notified of the defect. The vehicle had not been repaired. The approximate failure mileage was 92,000.
I took my truck in for the yearly inspection and it failed for a hole in the frame. I contacted toyota and was informed that I missed a customer care service to inspect the frame and there was nothing that they would do for me. I repaired the hole and the vehicles passed inspection for the frame the past two years.I was driving today and found that the bed of my truck crooked. I checked the other side of the frame to find that it is completely rotted and the truck is now unsafe to drive. Will this frame rust issue ever become a recall? Its a shame that a perfectly good running truck is now garbage.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that he received a manufacturer's recall for the frame. After having the repairs completed, he noticed that the frame was separating from the vehicle. The vehicle was not taken back to the dealer for further inspection. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 40,000. The current mileage was approximately 70,000. *tr updated 6/17/13 *cn the consumer stated the 02 sensor was replaced three times, the catalytic converter was also replaced three times. The shroud that covered the gas tank, rotted and fell of the truck, and the check engine light illuminated several times. Updated 06/25/13
3 years ago toyota sent us a noticed and called .. Asking us to have our frame inspected due to frame failures and rust. We complied and had the undercoating and frame inspected for 3 years with the understanding that this would protect us if future frame problems were identified. This year 2012 we were told we didn't need to have the frame inspected, however when we were replacing the brakes we noticed significant rust on the frame of the vehicle. We immediately called our dealer for a frame inspection and was told the frame had failed and that we shouldn't drive the vehicle. For safety reasons. I called the toyota hotline and received a claim number was told we were eligible for the a frame replacement because we had received the undercoating . They set up an appointment for the toyota rep to inspect the vehicle today march 8th.. The rep never showed up. We weren't provided with a rental vehicle and thus having trouble meeting our work commitments.. And they expect us to put our children back in a vehicle which we were told is unsafe to drive, I am very concerned about how many other toyota drivers are driving unsafe vehicles.
According to records, [xxx], toyota extended the corrosion-resistant treatment (crt) beyond 2010.the document reads additional 15 years. Currently I visited a toyato dealer and they claimed toyota ended the aggreement dec. 2012. No notice was recieved of change. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2004 toyota tacoma. The contact stated that he heard an abnormal noise from under the vehicle. The vehicle was taken to a mechanic for inspection where they advised that the frame was rusted and the cab mounts were corroded. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 78,255.
Frame: I had my tacoma in for work (the clutch would not return fully to the up position) and the dealer (tj toyota, potsdam, ny) said there were holes in the frame. There was one on the left side near there sway bar and two on the right side just in front of the passenger door. The dealer called toyota and toyota said the program for undercoating the frame ended in december and they would not do anything. I bought this truck in january 2011 from the dealer (tj toyota, potsdam ny) and they did not undercoat the frame before they sold the truck to me (with 77,500 mi). I am currently fighting with toyota and because my truck cant pass inspection (which expires today) I can not legally drive my truck to work and there for cant work because I am a mechanic and work out of my truck.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that there was rust on the frame of the vehicle. The vehicle was taken to the dealer for inspection where they confirmed that the vehicle exhibited a rust issue. The vehicle was not repaired. The manufacturer was notified but did not provide any assistance. The failure mileage was 45,000.
The federal safety agency:action # 10027968 service bulletin #251424 report date nov.25,2008 - the federal safety agency # 10030357 [lsc]90d 2001-2004 tacoma frame corrosion - preventative compound] I purchased a 04 tacoma from prestige toyota,kingston,ny on 10/27/10.I asked the service manager about lsc 90d he stated that they did the inspection, but not the compound on 10/16/10.what the lsc 90d states is the frame is to be inspected and one of the following op. Codes 8630jm or 8630jn corrosion-preventative compound applied. This would extend the warranty on the frame for 15 years. This vehicle was inspected 1/3/13 . It failed state inspection,I'm furious. When I contacted dealer and toyota "they stated they could not do anything". That the program ended 12/31/12. Listed in lsc 90d states that" toyota has received reports that a small number 146,228 of 2001-2004 tacoma's operated in severe cold climate areas. 20 states listed with high road salt use exhibited excessive rust corrosion to the frame,causing perforation of the metal". Well if your frame is perforated . Wouldn't this be a major safety issue!!!! I never received any of the cover letters. I had the vehicle in for service on 8/30/11 @ prestige toyota again why wasn't the inspection done and corrosion-resistant compound applied. When lsc 90d was passed on 4/1/2011. My family and I where subjected to frame failure which could have resulted in death. I used to use this truck for business,now what do I use it for scrap metal? How do I service my customers and pickup material with out this truck.which I"m paying for until 11/14. Please report to consumer affairs also and bbb. I believe the frame on your vehicle is the major structure of your vehicle which every thing is attached to. This vehicle was bought new in glens falls,ny. So it has always been in ny one of the 20 states listed on lsc 90d service bulletin. Toyota received 25 million from dana corp.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that the frame failed and detached from the vehicle due to rust and corrosion. The manufacturer was notified who offered no assistance. The vehicle was not repaired. The failure mileage was 136,000.
Tl* the contact owns a 2004 toyota tacoma. The contact stated that the bottom of the frame became perforated due to severe rust. The vehicle was not taken to a mechanic and was not repaired. The manufacturer was contacted and informed the contact that the service campaign ended 12-12-12 and offered no further assistance. The failure mileage was 112,000.
2004 toyota tacoma. Consumer writes in regards to brake line rupture. *tgw the consumer stated the dealer would not replace the brake line under warranty, because the frame caused the brake line to rupture. Toyota informed the consumer, a recall was issued in 2010, where the frame was supposed to be sprayed and treated. The consumer was informed the extended warranty had expired.
I just traded my harley davidson e-glide for a 2004 toyota tacoma. Unfortunately I didn't know about the frame issues! The frame and everything is rusted beyond repair. I called my local toyota dealer and they said that the recall for the frame issues was over. In my opinion toyota should honor the recall as long as their product is out to the public! I love the truck but just don't want to drive because of the safety issues of how bad the frame and all components are! I would appreciate all the help I can get.
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