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July 1, 2016 Service bulletin

Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the GPS not tracking...

Ford technical service bulletin SSM 45917 for 2016-2017 Ford Escape, 2016 Ford Fusion and 2016-2017 Ford Focus and others.

Bulletin number
SSM 45917
Component
Equipment: electrical: navigational system(global positioning system)
Summary
Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the GPS not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on non-navigation vehicles. Perform the following procedure to resolve. Enter bezel diagnostics per work shop manual (wsm) section 415-00. Select testing settings from the menu. Scroll down and press clear dr calib. Perform a drive test for approximately 10 minutes, include at least four right turns and four left turns with a vehicle speed of at least 25 MPH. Confirm that GPS position for navigation or the compass for non-navigation vehicles is functioning properly. Engineering is aware of this concern. The sync version can be confirmed via oasis. Monitor oasis for future updates.

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