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August 7, 2015 Service bulletin

This Preliminary Information communication provides information to the technician about vehicles that may...

Chevrolet technical service bulletin PIC6106A for 2014-2015 Chevrolet Malibu, 2014-2015 Chevrolet Equinox and 2014-2015 Chevrolet Cruze and others.

Bulletin number
PIC6106A
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have the radio display that will go blank and come back on after a few seconds then display may show the splash screen or come back on to the last screen that was displayed. Infrequent resets can occur in a high load condition such as long routes, driving against a route or rerouting, Bluetooth streaming, and start up when Bluetooth or USB is syncing is considered a normal operating condition. Replacing the radio for these infrequent instances will not repair these concerns. If published Service Information diagnostics do not lead to a diagnosis and the concern is happening on more than just the very rare occasions, retrieve the radio end model part number using Global Diagnostic System 2 or from the radio and contact the General Motors Technical Assistance Center for further diagnostic assistance.

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