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October 16, 2014 Service bulletin

The Audi MMI system will not play audio files from an SD card

Audi technical service bulletin A911466 2020399- for 2009-2010 Audi A4, 2009-2016 Audi A6 and 2009-2016 Audi Q5 and others.

Bulletin number
A911466 2020399-
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped with RNS-E, Concert Radio with SD card slot, MMI3G, MMI3G+, or MIB.

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