BMW Customer-Focused Satisfaction (CFS) Program
BMW technical service bulletin 011314 for 2012-2013 BMW X5, 2012-2014 BMW X3 and 2012-2014 BMW 528I and others.
- Bulletin number
- 011314
- Component
- Equipment
- Summary
- BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
Vehicles covered
- BMW X5 2012-2013 20122013
- BMW X3 2012-2014 201220132014
- BMW 528I 2012-2014 201220132014
- BMW 535I 2012-2014 201220132014
- BMW 750LI 2012-2014 201220132014
- BMW 550I 2012-2014 201220132014
- BMW 750I 2012-2014 201220132014
- BMW 740I 2012-2014 201220132014
- BMW M5 2013-2014 20132014
- BMW 535D 2014 2014
- BMW 740LI 2012-2014 201220132014
- BMW 760LI 2012, 2014 20122014
- BMW 550i Gran Turismo 2012 2012
- BMW Active Hybrid 3 2012 2012
- BMW 535i Gran Turismo 2012 2012
- BMW 1 Series M 2012-2013 20122013
- BMW X5 M 2012 2012
- BMW Active Hybrid 5 2012-2013 20122013
- BMW Activehybrid 7 2012-2014 201220132014
- BMW 525d Xdrive 2014 2014
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