Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020...
Ford technical service bulletin TSB 19-2390 for 2015-2019 Ford F-150, 2015-2019 Ford Explorer and 2017-2019 Ford F-250 SD and others.
- Bulletin number
- TSB 19-2390
- Component
- Seats
- Summary
- Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
Owners of these vehicles have filed 190 complaints in the seats category.
Vehicles covered
- Ford F-150 2015-2019 20152016201720182019
- Ford Explorer 2015-2019 20152016201720182019
- Ford F-250 SD 2017-2019 201720182019
- Ford F-350 SD 2017-2019 201720182019
- Lincoln MKZ 2013-2020 20132014201520162017201820192020
- Lincoln MKX 2016-2019 2016201720182019
- Lincoln Navigator 2018-2020 201820192020
- Lincoln Aviator 2020 2020
- Ford F-550 SD 2017-2019 201720182019
- Ford F-450 SD 2017-2019 201720182019
- Lincoln Corsair 2020 2020
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