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December 19, 2019 Service bulletin

Lane departure

Chevrolet technical service bulletin PIC6048L for 2018-2020 Chevrolet Equinox, 2017-2020 GMC Acadia and 2018-2020 Chevrolet Traverse and others.

Bulletin number
PIC6048L
Component
Lane departure
Summary
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

Owners of these vehicles have filed 311 complaints in the driver assistance category.

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