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December 1, 2019 Service bulletin

Instrument cluster remains dark after starting the vehicle

BMW technical service bulletin B620919 for 2019-2020 BMW X5, 2018-2020 BMW X3 and 2019-2020 BMW Z4 and others.

Bulletin number
B620919
Component
Electrical system: instrument cluster/panel
Summary
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).

Owners of these vehicles have filed 351 complaints in the electrical category.

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