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June 2, 2020 Service bulletin

Infotainment system stating in Michigan when trying to select a point of interest using the push to talk...

Ford technical service bulletin SSM 48864 for 2020 Ford F-150, 2020 Ford Explorer and 2020 Ford Escape and others.

Bulletin number
SSM 48864
Component
Equipment: electrical: navigational system(global positioning system)
Summary
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Engineering is currently working on a solution for this condition, which is expected to be available in July. Please monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

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