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July 1, 2020 Service bulletin

Bmw connecteddrive apps are no longer available after programming

BMW technical service bulletin B651220 for 2019-2020 BMW X5, 2018-2020 BMW X3 and 2019-2020 BMW Z4 and others.

Bulletin number
B651220
Component
Electrical system: software
Summary
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3).

Owners of these vehicles have filed 354 complaints in the electrical category.

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