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December 10, 2020 Service bulletin

Back over prevention: display function

Chevrolet technical service bulletin PIT5387J for 2014, 2017-2019, 2021 Chevrolet Silverado 1500, 2014, 2017-2019, 2021 GMC Sierra 1500 and 2015-2016, 2020 Chevrolet Silverado 2500 and others.

Bulletin number
PIT5387J
Component
Back over prevention: display function
Summary
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

Owners of these vehicles have filed 455 complaints in the driver assistance category.

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