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December 11, 2022 Service bulletin

Complaint Various customer concerns of Climate Control system operating inadequately

Mercedes-Benz technical service bulletin LI83.10-N-071291 for 2019-2024 Mercedes-Benz Sprinter 2500, 2019-2024 Mercedes-Benz Sprinter 3500 and 2019-2024 Mercedes-Benz Sprinter 1500 and others.

Bulletin number
LI83.10-N-071291
Component
Visibility: defroster/defogger/HVAC system
Summary
Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If the vehicle is equipped with H13 (rear additional heat exchanger), There is an additional stepper motor in the rear heater case under the vehicle. This stepper motor can influence the normalization process. May include fault code: B1A9C07 the output for control valve "Left water valve" has a malfunction. There is a mechanical fault. The component is called N29/12 (rear additional heat exchanger ) . Remedy: See instructions

Owners of these vehicles have filed 16 complaints in the visibility category.

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