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March 8, 2023 Service bulletin

Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset

Mercedes-Benz technical service bulletin LI49.20-N-075995 for 2019-2024 Mercedes-Benz Sprinter 2500, 2019-2024 Mercedes-Benz Sprinter 3500 and 2019-2024 Mercedes-Benz Sprinter 1500 and others.

Bulletin number
LI49.20-N-075995
Component
Engine and engine cooling
Summary
Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in AdBlue® (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored in the AdBlue® (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out. Information: In order to reset the SCR/AdBlue® warning message for SCR Generation 4, the AdBlue® system needs to be checked. Remedy Follow Diagnostic Instructions

Owners of these vehicles have filed 51 complaints in the engine category.

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