Software update for infotainment issues service information
Infiniti technical service bulletin ITB23-010 for 2015-2020, 2022-2023 Infiniti QX60, 2016-2023 Infiniti Q50 and 2019-2023 Infiniti QX50 and others.
- Bulletin number
- ITB23-010
- Component
- Equipment: electrical: infotainment
- Summary
- SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
Vehicles covered
- Infiniti QX60 2015-2020, 2022-2023 20152016201720182019202020222023
- Infiniti Q50 2016-2023 20162017201820192020202120222023
- Infiniti QX50 2019-2023 20192020202120222023
- Infiniti QX80 2015-2023 20162017201820192020202120222023
- Infiniti Q60 2017-2022 201720182019202020212022
- Infiniti QX30 2017-2019 201720182019
- Infiniti Q70 2018-2019 20182019
- Infiniti QX55 2022-2023 20222023
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