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October 17, 2023 Service bulletin

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more...

Jeep technical service bulletin 0823023 for 2021 Jeep Grand Cherokee, 2021-2023 Jeep Wrangler and 2021-2023 Jeep Cherokee and others.

Bulletin number
0823023
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

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