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November 21, 2023 Service bulletin

Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of...

Jeep technical service bulletin 0824523 for 2021 Jeep Grand Cherokee, 2021-2023 Jeep Wrangler and 2021-2023 Jeep Cherokee and others.

Bulletin number
0824523
Component
Electrical system: software
Summary
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

Owners of these vehicles have filed 1,413 complaints in the electrical category.

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