Check a VIN

January 24, 2024 Service bulletin

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain...

Mercedes-Benz technical service bulletin NCU-OTA MBUX SW for 2022-2023 Mercedes-Benz C300, 2023-2024 Mercedes-Benz GLC 300 and 2022-2023 Mercedes-Benz EQS 450 and others.

Bulletin number
NCU-OTA MBUX SW
Component
Electrical system
Summary
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a new software release for the MBUX Infotainment system. This OTA update includes functional improvements and eliminates software errors for a better entertainment experience. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. A letter will be mailed to included customers informing them of this software update.

Owners of these vehicles have filed 117 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Mercedes-Benz C300?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history