Check a VIN

January 24, 2024 Service bulletin

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the...

Jeep technical service bulletin 0802524 for 2021 Jeep Grand Cherokee, 2021-2023 Jeep Wrangler and 2021-2023 Jeep Cherokee and others.

Bulletin number
0802524
Component
Electrical system: software
Summary
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.2 to QR40.11. NOTE: National launch for this FOTA update is expected to begin February 19, 2023.

Owners of these vehicles have filed 1,293 complaints in the electrical category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Jeep Grand Cherokee?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history