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January 30, 2024 Service bulletin

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of...

Jeep technical service bulletin 0802824 for 2021 Jeep Grand Cherokee, 2021-2023 Jeep Wrangler and 2021-2023 Jeep Cherokee and others.

Bulletin number
0802824
Component
Electrical system: software
Summary
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

Owners of these vehicles have filed 1,565 complaints in the electrical category.

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