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October 1, 2024 Service bulletin

Complaint Tension-releasing impact of the propeller shaft with the force-free in D "KID" function, after...

Mercedes-Benz technical service bulletin LI27.00-P-074450 for 2010-2018, 2020-2024 Mercedes-Benz C300, 2010-2016, 2020-2023 Mercedes-Benz E350 and 2012-2013, 2015 Mercedes-Benz C250 and others.

Bulletin number
LI27.00-P-074450
Component
Power train
Summary
Complaint Tension-releasing impact of the propeller shaft with the force-free in D "KID" function, after vehicle has stopped. Cause The tension-releasing jolt in the drivetrain originates as a result of the "release" of energy stored when braking through the force-free switch after stopping. It is suspected that the longitudinal bearing is being placed under tension here as a result of the vehicle "dropping off". Remedy 1. Mark the installation position of the joint prior to the removal (picture a+b). This is important for vehicles with a weighted drivetrain ex factory to ensure correct installation after operations have been completed. 2. Clean and degrease propeller shaft toothing. The toothing must be free of grease, e.g. through the use of a brake cleaner. Do not use wire brushes, else the surface could be damaged (picture c). 3. Coat propeller shaft toothing with A 000 989 16 08 Antifriction coating. Coat the entirety, ensuring that the subsurface is no longer visible. When doing so, only coat the outer toothing. Ensure that the coat is not too thick, otherwise the coating could chip (picture d). 4. Observe the drying time of at least 1 hour. 5. Lightly grease the propeller shaft toothing at the outer and inner toothing with A 001 989 44 51 12 Grease (picture e).

Owners of these vehicles have filed 265 complaints in the transmission category.

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