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January 7, 2025 Service bulletin

Complaint For the potentially affected vehicles, excessively high aging of the battery was calculated at...

Mercedes-Benz technical service bulletin LI54.10-P-077250 for 2022-2024 Mercedes-Benz C300, 2024-2025 Mercedes-Benz E350 and 2023-2024 Mercedes-Benz GLC 300 and others.

Bulletin number
LI54.10-P-077250
Component
Electrical system
Summary
Complaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures ( 125%: Drive for a duration of 60 minutes to retrain the SOH-R value. Step 3: Read the State of Health Resistance - (SOH-R) If SOH-R 125%: Park vehicle in Workshop for >12 hours in warm ambient temperature >60F, afterwards drive for a duration of 60 minutes. Step 4: Read the State of Health Resistance - (SOH-R) If SOH-R 125%, open a TIPS case.

Owners of these vehicles have filed 93 complaints in the electrical category.

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