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December 13, 2025 Service campaign

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject...

Mercedes-Benz technical service bulletin NCU - 2025120002 for 2022-2025 Mercedes-Benz EQS 450, 2023-2025 Mercedes-Benz EQE 350+ and 2022-2024 Mercedes-Benz EQS 580 and others.

Bulletin number
NCU - 2025120002
Component
Electrical system
Summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for the DC charge-connection unit (DCCU) control unit does not correspond to the current production specifications. This software update will enable the compatibility with Plug & Charge functionality on the Tesla Supercharger network. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update software of DCCU control unit.

Owners of these vehicles have filed 50 complaints in the electrical category.

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