Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject...

Bulletin number

OTA - Charging System

Component

Electrical system

Summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for various eDrive components does not correspond with the latest series production configuration. The subject vehicles will receive an update to optimize communication with the vehicle public charging stations and improve the use of Plug & Charge. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit.

Owners of these vehicles have filed 50 complaints in the electrical category.