2013 Volkswagen Jetta Hybrid: engine stalls while driving

Filed Dec 21, 2022 · Transmission · 114,000 miles · NY

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced in 2017 however, the failure occurred. The failure mileage was 114,000.

Filed Sep 16, 2022 · Transmission · 86,000 miles · NY

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon exiting his driveway, the vehicle stalled without warning. The contact then stated that he attempted to restart the vehicle however, the engine revved but failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 86,000.

Filed Jan 18, 2022 · Transmission · 8,000 miles · CA

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon coming to a complete stop, the vehicle inadvertently stalled. The contact turned off the vehicle and as he restarted the vehicle, the check engine warning light and the warning message "Hybrid System Failure" illuminated. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was towed back to the contact's residence. The contact stated that when he purchased the vehicle new in August of 2013, the vehicle Owner’s Manual advised not to change the transmission fluid on all models of the Jetta hybrid 2013-2016. Then in 2015, the contact received a notice advising to change the transmission fluid after 40,000 miles; however, in 2017 the contact received another notice advising not to change the transmission fluid. The manufacturer was notified of the failure and advised the contact that they could not assist since the VIN was not included in the federal safety agency Campaign Number: 19V866000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 8,000.

Filed Aug 11, 2021 · Engine · 110,000 miles · GA

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 70 mph, the "Pull Your Vehicle Over Immediately" message appeared on the instrument panel and the vehicle inadvertently stalled. The check engine warning light, the battery warning light, and the ABS warning light illuminated. The contact stated that he veered to the side of the road. The contact stated he was able to restart the vehicle and drive however, the vehicle would not exceed 60 mph. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 110,000.

Filed Jul 12, 2021 · Fuel system, Transmission · 98,000 miles · WA

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 mph, the vehicle loss motive power and stalled. The contact shifted the vehicle into PARK and restarted the vehicle however, while driving, the failure recurred. The hybrid system failure warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as the transmission and stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

Filed Apr 29, 2021 · Engine · 93,000 miles · GA

Tl* the contact owns a 2013 volkswagen jetta hybrid. The contact stated while driving 65 MPH, the vehicle failed to accelerate and was jerking. The vehicle loss motive power and stalled without warning. The contact coasted to the side of the roadway and had the vehicle towed to jim ellis volkswagen kennesaw (950 ernest w barrett pkwy nw, kennesaw, ga 30144, 678‑616‑9946) to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the federal safety agency for assistance. The approximate failure mileage was 93,000.

Filed Dec 16, 2020 · Engine, Steering · 111,936 miles · WA

Tl* the contact owns a 2013 volkswagen jetta hybrid. The contact received notification of the federal safety agency campaign number: 19v866000 (power train). The contact stated that while driving 25 MPH, the steering ceased and the vehicle decelerated and stalled with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was restarted but failed to shift into gear. The vehicle was first towed to the residence, then to pignataro volkswagen (10633 evergreen way, everett, wa 98204) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was 111,936.

Filed Jun 5, 2019 · Engine · 90,000 miles · TN

I pulled off the highway and was turning around. The car suddenly stalled while driving, bucked and then would not go into gear. I took it to the dealership and they said the transmission needs to be replaced. My hybrid has a dsq transmission that is so faulty, vw has extended the warranty on this part in every country but the us! I call vw customer care. They could not answer my questions regarding the dsq transmission and its well documented issues and why vw of america is not addressing these issues in its hybrids. The 7 gear dsq transmission is only used in the hybrid in the us and the vw hybrid is not a big seller in the us so there is less reported information for this issue. However, many hybrid owners in the us have had this problem and vw is aware of it. There should be a recall or an warranty extension issued like other countries for this part. Thank you.,

Filed Nov 27, 2018 · Transmission · 67,000 miles · CO

After leaving work, I went about two blocks, turned the corner and my car stalled out on me, I was able to coast to the side of the road and out the way of traffic. I shut the vehicle off and back on and it would not go into gear, drive or reverse. I towed it to nearest vw dealership which was 4 hours away and they said I need a new transmission and even though it is the same year make and model as other vehicles with recall problem, volkswagen says my VIN does not fall under the recall and I have to pay $7295 for a new transmission. My car only has 67,000 miles on it, and the warranty does not cover the problem.

Filed Nov 8, 2018 · Engine · 97,000 miles · AZ

Tl* the contact owns a 2013 volkswagen jetta hybrid. While driving at an unknown speed, the vehicle stalled without warning. The vehicle was able to be coasted to the side of the road. The contact powered off the engine. Once restarted, the vehicle drove normally. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.

Filed Aug 29, 2018 · Transmission · 76,000 miles · CA

Idled in left lane, waiting for green light to make left. When light turned green, attempted to move forward. The car to lurched violently and stalled in the lane of traffic. The car lurched so strongly that when it recovered, my rear bumper hit the front license plate of the car behind me bending their license plate. All the warning lights on dash lit up like the vegas strip. Despite all efforts, could not get car to restart. Then car went dash went dark. Still could not get car to restart. Tried to get car to restart for about 10 minutes. Car finally restarted and I was able to complete left turn and park vehicle in parking lot at my place of employment. There I exchanged information with the other driver regarding damage to other vehicle. Went to work all day, and was able to start the car with no issues at the end of the work day. Drove car straight to vw. After 4 days at vw, vw concludes that the dual clutch moderator needs to be replaced for a cost of $6000. Many 2013 jetta hybrids have been recalled for transmission concerns including issues where the car is unable to handle the transition between gas and electric however this VIN is not included. Car is not safe. Driver does not retain control of vehicle's movements. Car's movements are unpredictable.

Filed Aug 4, 2018 · Driver assistance, Fuel system · 76,000 miles · NY

As I am driving the car on highway or street the car just stalls and turns off. Nrought it to dealer and was told out of warranty and would have to pay $9500 to repair hybrid battery system and new transmission. The usual that the VIN number is not included in recall which is just not right. And of course mileage over 70000. Waiting for a recall so this dangerous problem is fixed