Volkswagen Jetta Hybrid stalling problems

Filed Aug 14, 2023 · Transmission · 130,000 miles · PA

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated the vehicle failed to start while parked in a parking lot. The vehicle was left at the parking lot overnight and the following day the contact was able to start the vehicle; however, while driving to the residence the vehicle stalled. The contact stated that after 30 minutes she was able to restart the vehicle and continued driving to the residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

Filed Dec 21, 2022 · Transmission · 114,000 miles · NY

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced in 2017 however, the failure occurred. The failure mileage was 114,000.

Filed Sep 16, 2022 · Transmission · 86,000 miles · NY

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon exiting his driveway, the vehicle stalled without warning. The contact then stated that he attempted to restart the vehicle however, the engine revved but failed to operate as needed. No warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 86,000.

Filed Jan 18, 2022 · Transmission · 8,000 miles · CA

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon coming to a complete stop, the vehicle inadvertently stalled. The contact turned off the vehicle and as he restarted the vehicle, the check engine warning light and the warning message "Hybrid System Failure" illuminated. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was towed back to the contact's residence. The contact stated that when he purchased the vehicle new in August of 2013, the vehicle Owner’s Manual advised not to change the transmission fluid on all models of the Jetta hybrid 2013-2016. Then in 2015, the contact received a notice advising to change the transmission fluid after 40,000 miles; however, in 2017 the contact received another notice advising not to change the transmission fluid. The manufacturer was notified of the failure and advised the contact that they could not assist since the VIN was not included in the federal safety agency Campaign Number: 19V866000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 8,000.

Filed Aug 11, 2021 · Engine · 110,000 miles · GA

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 70 mph, the "Pull Your Vehicle Over Immediately" message appeared on the instrument panel and the vehicle inadvertently stalled. The check engine warning light, the battery warning light, and the ABS warning light illuminated. The contact stated that he veered to the side of the road. The contact stated he was able to restart the vehicle and drive however, the vehicle would not exceed 60 mph. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 110,000.

Filed Jul 21, 2021 · Transmission · 107,000 miles · MD

The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving 40-45 MPH, the transmission warning light illuminated, and the vehicle began to stall. The contact veered to the side of the roadway and restarted the vehicle. The contact stated that the failure reoccurred that same day while driving. The vehicle was taken to the dealer who diagnosed that the mechatronic was leaking out of the front seal causing loss of pressure build-up, and the transmission failure. The dealer informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 19V866000 (Power Train) because the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency. The vehicle was repaired. The failure mileage was 107,000. Consumer asking for reimbursement for repairs.

Filed Jul 12, 2021 · Fuel system, Transmission · 98,000 miles · WA

The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving 30 mph, the vehicle loss motive power and stalled. The contact shifted the vehicle into PARK and restarted the vehicle however, while driving, the failure recurred. The hybrid system failure warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as the transmission and stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

Filed Apr 29, 2021 · Engine · 93,000 miles · GA

Tl* the contact owns a 2013 volkswagen jetta hybrid. The contact stated while driving 65 MPH, the vehicle failed to accelerate and was jerking. The vehicle loss motive power and stalled without warning. The contact coasted to the side of the roadway and had the vehicle towed to jim ellis volkswagen kennesaw (950 ernest w barrett pkwy nw, kennesaw, ga 30144, 678‑616‑9946) to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the federal safety agency for assistance. The approximate failure mileage was 93,000.

Filed Apr 6, 2021 · Transmission · 73,000 miles · OR

Tl* the contact owns a 2014 volkswagen jetta hybrid. The contact stated that upon placing the vehicle into the reverse, the vehicle stalled with the check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to medford volkswagen (4606 grumman dr, medford, or 97504) where they diagnosed the vehicle with a defective shift lever. The manufacturer was notified of the failure and informed the contact that they would investigate if the vehicle should be included in the federal safety agency campaign number: 19v866000 (power train). The contact had not heard back from the manufacturer about the decision. The contact then towed the vehicle to an independent mechanic where they replaced the clutch, the transmission, cam shaft, and several unknown sensors. The vehicle was repaired. The failure mileage was approximately 73,000.

Filed Dec 16, 2020 · Engine, Steering · 111,936 miles · WA

Tl* the contact owns a 2013 volkswagen jetta hybrid. The contact received notification of the federal safety agency campaign number: 19v866000 (power train). The contact stated that while driving 25 MPH, the steering ceased and the vehicle decelerated and stalled with the accelerator pedal depressed. There was no warning light illuminated. The vehicle was restarted but failed to shift into gear. The vehicle was first towed to the residence, then to pignataro volkswagen (10633 evergreen way, everett, wa 98204) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was 111,936.