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Volkswagen Jetta Hybrid jerking problems

12 of the 101 owner complaints about the Volkswagen Jetta Hybrid describe jerking or lurching, most of them for the 2013 model year.

owner complaints
12
worst model year
2013
typical mileage
77,342
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

What owners say

Filed Apr 29, 2021 · Engine · 93,000 miles · GA

Tl* the contact owns a 2013 volkswagen jetta hybrid. The contact stated while driving 65 MPH, the vehicle failed to accelerate and was jerking. The vehicle loss motive power and stalled without warning. The contact coasted to the side of the roadway and had the vehicle towed to jim ellis volkswagen kennesaw (950 ernest w barrett pkwy nw, kennesaw, ga 30144, 678‑616‑9946) to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the federal safety agency for assistance. The approximate failure mileage was 93,000.

Filed Jun 19, 2019 · Electrical, Transmission · 77,342 miles · CA

I drove home from work and the car was perfectly fine. I pulled into my garage parked and turned the car off. The next morning I got into my car to go to work. I started the vehicle and put it in reverse and the vehicle did not move after I let off the brake. So I shifted the car back into park and as soon as I let off the brake the vehicle violently jerked forward and then the entire car and electrical system shut off.

Filed Apr 1, 2019 · Engine, Fuel system · 90,000 miles · CA · crash · 1 injury

2014 jetta hybrid doesn't accelerate past 25-30 MPH causing a high rev and in this case a jerk foward if the turbo was activated causing a collision with a chevy tahoe the suvs towing wrench to crumple our hood and more damage to front end of our vehicle on other days before the accident our vehicle would put off the sthe overwhelming smell of transmission fluid almost as if a skunk was under our car

Filed Nov 14, 2018 · Transmission · 126,000 miles · MS

Coming to home and was about to turn onto another street when car suddenly jerked and wouldn't go in drive. Had to stop put in park and wait for a few minutes and then it began to move. Dealership said it is transmission but the car isn't over 130,000 miles

Filed Nov 3, 2018 · Acceleration, Engine · 65,000 miles · NJ

I was driving on the highway and the car stopped moving. It was a transmission issue with the gear box. The same recall that the volkswagen has but when I look up my VIN it doesn't come. However I had the same issue happen as the one described in the recall. I replaced the transmission but the car is still jerking around a lot. I want volkswagen to take care of that.

Filed Aug 29, 2018 · Transmission · 76,000 miles · CA

Idled in left lane, waiting for green light to make left. When light turned green, attempted to move forward. The car to lurched violently and stalled in the lane of traffic. The car lurched so strongly that when it recovered, my rear bumper hit the front license plate of the car behind me bending their license plate. All the warning lights on dash lit up like the vegas strip. Despite all efforts, could not get car to restart. Then car went dash went dark. Still could not get car to restart. Tried to get car to restart for about 10 minutes. Car finally restarted and I was able to complete left turn and park vehicle in parking lot at my place of employment. There I exchanged information with the other driver regarding damage to other vehicle. Went to work all day, and was able to start the car with no issues at the end of the work day. Drove car straight to vw. After 4 days at vw, vw concludes that the dual clutch moderator needs to be replaced for a cost of $6000. Many 2013 jetta hybrids have been recalled for transmission concerns including issues where the car is unable to handle the transition between gas and electric however this VIN is not included. Car is not safe. Driver does not retain control of vehicle's movements. Car's movements are unpredictable.

Filed Jun 22, 2018 · Transmission · 86,000 miles · TX

The vehicle was stopped on a city street and would not move when the gas pedal was stepped on. There was no failure lights or indication that something was wrong. The vehicle was placed in park and then back into drive with no change. We turned the vehicle off and restarted the car. The transmission did engage and we were able to get home but there was a lot of jerking. Once the car was home the check engine light came on and we were no longer able to start it. The car was towed to the vw dealer and we were told the transmission needed to be replaced even though it only has 86,000 miles. Vw has said its out of warranty and will not be paid for. The failure, as described by the mechanic could be do to the corrosive transmission fluid that other cars were recalled for. Not sure why our VIN was not included in the recall.

Filed Jun 19, 2018 · Transmission · 64,532 miles · SC

Tl* the contact owns a 2014 volkswagen jetta hybrid. While driving 55 MPH, the vehicle inadvertently shifted gears and jerked. The vehicle was taken to stone mountain volkswagen (3500 stone mountain hwy, snellville, ga 30078) where it was diagnosed that the transmission and the hybrid (e machine) failed. The contact stated that the dealer was to contact the manufacturer to verify if the repairs would be covered under the warranty. The contact did not notify the manufacturer. The failure mileage was 64,532.

Filed Apr 11, 2018 · Airbags, Brakes · TX

Started the car and chimes started randomly going off.... Then suddenly, while traveling, the ABS, lites, hybrid, tire pressure, and air bag lites all came on and the car started jerking as if the brakes were being jammed.

Filed Jan 10, 2018 · Transmission · OH

My 2013 volkswagen jetta hybrid was amongst those with the gearbox oil recall. It was manufactured in december of 2012, and the gearbox oil was replaced in december 2013 by the dealership. Like others who were a part of this recall, my vehicle has suffered from grinding noises and lurching when driving in reverse down the slope of my driveway. It also will lurch at times when trying to shift from 1st to 2nd (with the automatic transmission), and now the vehicle is having issues where the engine kicks on while idling for two seconds, shuts off for one second, and then kicks back on for two seconds. I took the car into a vw dealership in june that told me my transmission needed to be replaced and that it would cost $6,300 because my vehicle was no longer in warranty (~95,000 miles, 2.5 years of driving). After reading several of the complaints that share this same issue, it appears that volkswagen tried to make things right by replacing the corrosive oil initially used, but that the time the oil was a part of the gearbox, sufficient damage was done to reduce the life of the transmission. I have reached out to vw and they simply state that they changed the oil (12 months after it was in the gear box and a part of the transmission) and that the warranty has passed and that I will have to pay the cost. I am very concerned that I will try and accelerate from a stopped position and be unable to drive because of the issues described by others. The vw dealership predicted that this will happen at some point, and that I should drive it until it does and then get the vehicle repaired. I believe this is a systemic issue tied to this group of previously recalled vw's and that a recall should be put in place to require they repair the transmission.

Related recalls

Power train: automatic transmissionReported December 6, 2019 · 2,167 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
Risk
A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 34J6.

Recall number 19V866000 · Recall details

Power trainReported November 14, 2013 · 3,837 vehicles affected
What is wrong
Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.
Risk
This sudden loss of power while driving increases the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1‑800‑893‑5298. Volkswagen's recall number is 34F6/4V.

Recall number 13V568000 · Recall details

Questions about the Volkswagen Jetta Hybrid jerking

Which Volkswagen Jetta Hybrid years have jerking or lurching problems?

The model years with the most reports are 2013 (9 complaints), 2014 (2 complaints) and 2016 (1 complaints).

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