2004 Volvo S60: fuel pump failure

Filed Nov 30, 2022 · Fuel system · VA

Starting Sunday November 27 my car started dripping gasoline on the floor, on the driver side near the rear wheel. Immediately I took it to Volvo dealer Wynne in Hampton, VA. The service specialist told me there was not any existing recall for that issue and let me go. That night I put under the leak a flat pan. That night I collected one gallon in about 8 hours. I called Volvo cars USA [XXX] explained me the car have been fixed for the campaign #09V483000 in September 14, 2010. I own the car since 2015. I asked her if the recall should be possible to do it again at no cost for me, because it falls under Safety due to the fact the car may get in fire due to the leak of gas. She asked me to go back again to Wynne Volvo dealer and tell to the service specialist that I talked to them and if they wouldn't repair my car I could open a case with Volvo Cars USA. The service specialist told me I could leave the car for inspection, but I would be responsible for at least $180 to get and estimate, but never said that they would fix it under the safety recall number 09V483000 for vehicles sold or registered in the states with hot climate like Virginia. The recall started in January 15, 2010. It covers the fuel pump that can develop cracks in the fuel pump flange. The technician said the repair they did under the recall was replacing an O-Ring gasket only not the fuel pump. The person I talked to in Service is [XXX] with Title Service Advisor. Phone number [XXX]. I called again today Wednesday November 30, 2022 to Volvo Cars USA they said they can not promise to wave the repair because they need first that I pay $180 for a car diagnostic of the issue. They would probably accept to pay part of the total charge but they would be doing it at good will. I don't have $180 to pay upfront for a safety recall that it didn't last but only 12 years. The Safety recall is valid as long as the car is in service, it doesn't matter if I am or not the first owner. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

Filed Jan 7, 2016 · Fuel system · VA

Fuel pump leaked. Smell gas. Scared it may catch fire. Expensive repair. Volvo is refusing to honor recall because (1) vehicle purchased in nj (though has spent life in va) and (2) work done at non-volvo mechanic. Due to the severity of the issue, I took it to the nearest mechanic rather than risk driving it to dealer and having it catch fire.

Filed Sep 28, 2015 · Fuel system · 170,000 miles · TX

Tl* the contact owns a 2004 volvo s60. The contact stated that when turning the key into the ignition switch, the vehicle failed to start. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 09v483000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 170,000.

Filed Apr 1, 2015 · Fuel system · 181,150 miles · MS

March 2014: I was travelling on a divided highway at 55 MPH and the car stalled. Mechanic stated it was the fuel pump. Mar 2015 : this same event occurred again.

Filed Mar 23, 2014 · Fuel system · 112,329 miles · CO

I had my car in for service at my local volvo repair shop and one of the items I had them investigate was a fuel smell. They told me they found a crack at fuel pump sender rh side. They mentioned that they thought there was a recall for this since they have seen it several times before and that I should contact my volvo dealer. I just looked online and found what they were talking about but it does not list the state where I purchased the vehicle and reside? I am the original owner. The repair shop did contact a local dealer for me and the dealer told them that there was not a recall? I guess I will contact some other local dealers this week and see what they say? Seems like colorado should have been added to this recall every state near us is part of it. If I cant get this repaired under the recall what should I do to make it happen?

Filed Jun 26, 2013 · Fuel system · 56,293 miles · VA

The car had fuel pump replaced on 06/30/11 and again (under parts warranty) after being towed on 05/14/13. On june 10, 2013 the car had to be towed to dealer again with fuel supply issues. After much analysis, it was concluded that the fuel tank needed to be replaced. The price quoted for the part was $2447 and labor $1400. The fuel pump apparently has an inner connector seal (or ring and clip) that is integral to the tank (cannot be replace separately) that was popping loose under pressure. After much debate with volvo of north america, they got approval to give me the part at half price--still $1223 plus around $900 labor. In discussing this with the shop foreman, he had talked to volvo regional people one the lookout for flaws. They were aware of this problem, and although it was rare it had happened on several occasions to metal talks that are 'california' specs. Although volvo is aware of the problem, they have not notified owners or done a recall but are requiring those with the defective part to discover it and pay for repairs on their own. I think volvo should refund my repair costs and notify other owners who have the same fuel tank.

Filed Oct 16, 2012 · Fuel system · 86,100 miles · NY

Tl* the contact owns a 2004 volvo s60. The contact stated that while traveling 30 MPH the instrument panel began to illuminate then the vehicle stalled. The vehicle was able to be restarted to proceed to the contact's destination. The vehicle was taken to a dealer where it was found that the fuel injector had failed. The manufacturer was contacted and informed the contact that the vehicle was not included in the federal safety agency campaign id number: 09v483000 (fuel system, gasoline: delivery: fuel pump). The failure and current mileage was 86,100.

Filed Oct 26, 2011 · Fuel system · 67,000 miles · SC

Tl* the contact owns a 2004 volvo s60. The contact stated that the vehicle would fail to accelerate when driving at various speeds. The contact also stated that the vehicle would intermittently stall during the failure. The vehicle was taken to an authorized dealer and an independent repair shop to have the failure diagnosed. The contact was informed that the failure was due to the fuel pressure system. The contact was also informed that the vehicle was not included in the recall associated with the federal safety agency campaign id number 09v483000 (fuel system, gasoline:delivery:fuel pump). The failure mileage was 67,000.

Filed Feb 7, 2011 · Fuel system · 53,000 miles · CA

Tl*the contact owns a 2004 volvo s60. The contact was driving 60 MPH when the vehicle lost power and stalled. The contact stated that there was no warning prior to the failure. The contact waited 15 minutes and restarted the vehicle. The vehicle was taken to a local mechanic who stated that the fuel pressure was the cause of the failure. The contact referenced recall 09v483000 (fuel system, gasoline: delivery: fuel pump) but was told by the dealer that the vehicle was not included. The current and failure mileages were 53,000. Updated 04/07/11*lj the consumer stated the problem was the fuel pressure sensor. The vehicle identification number was not included in the recall. Updated 04/08/11

Filed Nov 19, 2010 · Engine, Fuel system · 100,000 miles · TX

Tl*the contact owns a 2004 volvo s60. The contact stated that while driving 30 MPH the vehicle stalled and the check engine light illuminated on the instrumental panel. The vehicle restarted within a few minutes. The vehicle was then inspected by a dealer who informed the contact that the fuel pump and the engine cooling system had failed. The vehicle was not repaired. The failure mileage was 100,000.

Filed Oct 19, 2010 · Fuel system · 35,000 miles · PA

Tl*the contact owns a 2004 volvo s60r. The contact was driving approximately 10 MPH, the engine completely stalled and the check engine warning indicator illuminated. The engine restarted and the vehicle began functioning normally. The failure continued to occur sporadically. The vehicle was taken to an independent mechanic who stated that the fuel pump needed to be replaced, and also advised the contact of the federal safety agency recall campaign id number 09v483000 (fuel system, gasoline:delivery:fuel pump). The vehicle was taken to the dealer to be repaired; however, the volvo model year 2004 s60r was not included in the recall. The 2004 volvo s60 was included in the recall defect. The vehicle was being repaired at the owner's expense. The failure mileage was approximately 35,000. Updated 2/28/11 *cn updated 03/03/11

Filed Oct 29, 2009 · Fuel system · 64,230 miles · TX

2004 volvo s60 r awd with less than 65,000 miles started leaking fuel that is running down the passenger side of the gas tank and there is a very strong pungent gas odor emitted from the passenger side of the rear of the vehicle. Took the car to volvo of georgetown and local volvo mechanic who both told me that the vehicle needed a new fuel pump but I was not covered under the s60 fuel pump recall a few years prior. Big safety hazard and concern!