Camera(s) stopped working altogether after intermittent issues. The vehicle has no functioning backup camera.
2020 Chevrolet Bolt EV: backup camera failure
8 of the 177 complaints about the 2020 Chevrolet Bolt EV describe backup camera failure.
- owner complaints
- 8
- of this car's complaints
- 5%
- recalls
- 3
Is there a fix? There are 3 recalls and 127 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
The car has 80,000 miles. The backup camera has always had an intermittent issue after rain but now has stopped working. I cannot see properly to back up. I understand that this is an issue with quite a few Chevy Bolts and can/has caused problems with backing accidents. I also understand that the company has known about this for a while, but has done nothing about the issue.
Backup camera system repeatedly shows as unavailable and may cause death due to low visibility.
My backup camera started working intermittently for about a year and now has just stopped working completely. Searching online, this is a very widespread issue with Bolt EV and EUV owners, happening as early as immediately after the car was purchased.
The reverse camera (and all cameras) is no longer working. This is a required safety feature and thousands of Bolt owners have reported this on Chevy forums and Reddit groups.
Putting car into reverse, rear camera starts to glitch sporadically. Very dangerous when this happens in a busy parking lot. This car also features a 360 overhead view and this also glitches at the same time as reverse camera mode.
My 2020 Chevy Bolt EV Premier has had intermittent problems with the Rear Camera Mirror going to a black screen and shutting down. After re-seating the wiring harness, which didn't fix the problem, they replaced the wiring harness, and then when it continued to happen, they replaced the rear camera. This cleared things up for a while, but then intermittently, it started to happen again. Over the past week, things have become worse, and the mirror assembly would turn off and get extremely hot. It was so hot to the touch, almost at the stage of burning my hand. I have not gotten a resolution from the Chevy dealership as they are too busy and won't be able to diagnose the issue for a week and a half. I am concerned that this is a safety issue that might result in a vehicle fire.
For 30K miles my rear camera view was full screen and proper aspect ratio. At some point after that I shifted into reverse quickly after starting and the view changed to a "zoomed" view. The screen image was fisheyed and 4/5th of the screen. Bulletin No.: 18-NA-050 Date: July, 2019 is incorrect. GM sold me a car that had proper full screen display in correct aspect ratio and now it fails to return to the as purchased image. My pickup truck has a button to adjust zoom that mimics this problem. GM needs to correct the zoom on cars to reflect true image.
Service bulletins that may apply
- This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator...
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
- This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode,...
- This service bulletin provides information to the customer about the rear camera guidelines not being...
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V‑650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N242470160.
Recall number 24V812000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V‑650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's numbers for this recall are N242443000 and N242443002.
Recall number 24V481000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. This recall is an expansion of the federal safety agency recall 21V‑560. GM's number for this recall is N212345940.
Recall number 21V650000 · Recall details
Questions about the 2020 Chevrolet Bolt EV backup camera
Is backup camera failure a common problem on the 2020 Chevrolet Bolt EV?
8 of 177 owner complaints about the 2020 Chevrolet Bolt EV (5%) mention backup camera failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2020 Chevrolet Bolt EV?
There are 3 recalls and 127 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Chevrolet Bolt EV
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