Reverse camera and infotainment system glitch, and doesn't work most of the time. This was known by the dealer which tried to repair it at least 3 occasions but problem still occur. Problem showed up after few months of purchase( bought brand new). This a safety concern since you cannot see if there's vehicle or people while reversing.
2023 Chevrolet Bolt EV: backup camera failure
5 of the 63 complaints about the 2023 Chevrolet Bolt EV describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 8%
- recalls
- 1
Backup camera failure by model year
What owners say
Vehicle infotainment system on 2023 Chevrolet Bolt completely stopped functioning in May of May of 2026. Screen/radio/bluetooth and associated components had no functionality, including backup camera, safety warning features, etc. Dealership confirmed that the system needed replacement entirely and was non-functional. Vehicle was not inspected by any other parties but it was confirmed by the dealership that this is a "common issue" for Chevrolet vehicles, even newer models. There were no warnings prior to the issue - the system simply did not work one day and never functioned again.
Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Federal Motor Vehicle Safety Standards (FMVSS): 1.FMVSS 111 (Rear Visibility): The vehicle completely fails to display a rear-view image when shifted into reverse, creating an immediate blind-spot hazard for pedestrians. 2. FMVSS 101 (Controls and Displays): All critical audible safety alerts, pedestrian alerts, and driver warning chimes have been entirely silenced. The manufacturer (General Motors) and the authorized franchise dealership (F.H. Dailey Chevrolet) have acknowledged the failure and have the part on backorder, but refuse to fully cover the safety restoration under warranty or provide a temporary loaner vehicle. This forces the primary driver, a [XXX] senior citizen, to choose between total isolation or operating a hazardous, federally non-compliant vehicle. This appears to be a systemic manufacturing or design defect inherently tied to the internal HMI module architecture on the late-model Chevrolet Bolt EV platform, rather than individual wear and tear. A formal investigation is requested to mandate a safety recall and enforce full manufacturer accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.
The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.
Service bulletins that may apply
- This warranty administration bulletin provides information for dealers/technicians on System Reset and...
- This service bulletin provides diagnostic information for dealers/technicians on an Amber Light on Dual...
- This service bulletin provides repair information to correct a customer concern of a Malfunction Indicator...
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
- Risk
- An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy
- Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232414710.
Recall number 23V567000 · Recall details
Questions about the 2023 Chevrolet Bolt EV backup camera
Is backup camera failure a common problem on the 2023 Chevrolet Bolt EV?
5 of 63 owner complaints about the 2023 Chevrolet Bolt EV (8%) mention backup camera failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2023 Chevrolet Bolt EV?
There is 1 recall and 92 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Chevrolet Bolt EV
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