Without any warning, the INFO-TAINMENT COMPUTER SYSTEM on the dashboard (BOLT EV) fails to come on, sometimes lasting up to 5 minutes. This has happened intermittently for the last 8 years and can be problematic. When the computer info-tainment is not on, I cannot control anything on the dashboard. For example: I have no back up camera and cannot see when I back up from my garage. I cannot control the heating/cooling system/ audio/ defroster(which can be dangerous because I cannot see through my front/back windsheild). The system reboots itself afer approx. 5 mins, but in the meantme, driving can be dangerous.
2017 Chevrolet Bolt EV: backup camera failure
9 of the 351 complaints about the 2017 Chevrolet Bolt EV describe backup camera failure.
- owner complaints
- 9
- of this car's complaints
- 3%
- recalls
- 2
Backup camera failure by model year
What owners say
Infotainment unit did not come on. Connection error displayed. Backup camera did not display when in reverse.
Infotainment unit did not boot up. Had a communications error. No rear back up camera view when put car in to reverse.
Backup camera failed to turn on.
I started losing Regen braking intermittently, when this happens the brakes themselves don't work well and there's no warning, you lift of the pedal expecting the car to stop and its rolling freely, to push brake and its not stopping like you expect, then it thuds and lunges forward a bit and stops. It was rarely happening, now the car can barely be driven. I have not got it into a shop yet. It throws DTC P182B, P182D, P1840, and U0401 every time. Clearing them, even while still moving brings it all back to normal, except an image of my previous drive will be frozen on infotainment that I have to hard reset to get it to work. Also backup camera does now work when these codes are active. I have found 1 person online that is having this exact issue. It's terrifying to approach a stop light and used to 1 pedal driving and I'm rolling freely instead. the first incident of it was 03/05/26 and has progressively worsened. My code scanner keeps records of when I clear the codes,
Touch screen unresponsive, freezes with rear camera streaming — incredible distraction, system restarts at random. Loss of functionality to HVAC controls in winter caused window to fog and created dangerous driving scenario. Pop sound in speakers then loss of power to infotainment system periodically. I have had dealership replace sway bar and steering due to defective parts. GM not as cooperative as they could be and process lengthy. Now GM tech says chip and screen need replacement. Battery recall has compounded my concerns over safety of Bolt EV.
Rear backup camera display freezes after placing vehicle in drive which may become distraction and create unsafe situation for driver while maneuvering in parking lot or on roadway while operating at higher speeds ' can be remedied by manually restarting infortainment system/powering off/restarting vehicle. I have seen system unfreeze for restart automatically while vehicle in motion which may cause distraction to driver and inability to adjust certain features of climate controls. Temporary loss of power to heating unit or inability to register change in fan speed (occurance once). Steering feels loose when initially moving steering wheel and component(s) making noise when turning steering wheel (resistant issue). Suspension makes loud creaking noise(s) when operating on uneven road surfaces or steep incline/decline. Steering/suspension have been ongoing issue since purchased in october 2020 ' will have dealership diagnose at possible owners expense. Date of steering issue will be utilized for section below.
An unprompted message appears periodically on the infotainment screen of my vehicle. The bolt EV 2017 owner's manual provides no information on this unprompted message that appears on the infotainment screen, does not warn of the dangers that this message poses to driving, and does not indicate that the driver must give assent to the implied false assumption that the driver's attention is not on driving in order to remove the message from the infotainment screen. The infotainment screen also remains stuck on the rear camera view while driving forward at speeds in excess of 60mph. This situation has occurred on n. Mopac expressway and on w. Parmer lane, as well as on streets in my neighborhood in north austin. I have written four letters to ms. Mary t. Barra, chairman and chief executive officer of general motors company (24 dec. 2018, 16 jan. 2019, 18 jan. 2019, and 22 jan. 2019), regarding these safety issues and have received no response, nor has the chevrolet executive resolution team addressed these issues. The chevrolet executive resolution team arranged for autonation chevrolet of west austin to examine the safety concerns. The service drive manager of autonation chevrolet of west austin observed the very problems that I have been experiencing with my vehicle on 8 jan. 2019. Autonation chevrolet of west austin then produced a report on 16 jan. 2019 that falsely claimed that these problems are 'unable to duplicate at this time' and that there were 'no errors found.'
Backup camera and sound system will not turn off (freeze).
Service bulletins that may apply
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
- This warranty administration bulletin provides policy information on the requirements for 12V battery...
- This service bulletin provides dealers with Warranty Administration information on North American Charging...
- This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and...
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under the federal safety agency recall number 20V‑701. The high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N212343880.
Recall number 21V560000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- This recall has been superseded by recall number 21V‑560. Vehicles previously repaired under 20V‑701 will still need to have the new remedy under recall 21V‑560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N202311730.
Recall number 20V701000 · Recall details
Questions about the 2017 Chevrolet Bolt EV backup camera
Is backup camera failure a common problem on the 2017 Chevrolet Bolt EV?
9 of 351 owner complaints about the 2017 Chevrolet Bolt EV (3%) mention backup camera failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Chevrolet Bolt EV?
There are 2 recalls and 247 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Chevrolet Bolt EV
Fire or smoke 15Power steering loss 8Loss of power 7Steering noise 7Harsh shifting 6Lane assist 5Sudden acceleration 5
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