Reverse camera and infotainment system glitch, and doesn't work most of the time. This was known by the dealer which tried to repair it at least 3 occasions but problem still occur. Problem showed up after few months of purchase( bought brand new). This a safety concern since you cannot see if there's vehicle or people while reversing.
Chevrolet Bolt EV backup camera problems
30 of the 992 owner complaints about the Chevrolet Bolt EV describe backup camera failure, most of them for the 2017 model year.
- owner complaints
- 30
- worst model year
- 2017
- typical mileage
- 18,000
Is there a fix? There are 6 recalls for this area of the car. See below
By model year
Often reported together
Screen failure 7Loss of power 2Steering noise 1Stalling 1Seat belt 1Collision warning 1Grinding brakes 1
Trouble codes mentioned
U0401 1P1840 1P182D 1P182B 1
What owners say
Camera(s) stopped working altogether after intermittent issues. The vehicle has no functioning backup camera.
Without any warning, the INFO-TAINMENT COMPUTER SYSTEM on the dashboard (BOLT EV) fails to come on, sometimes lasting up to 5 minutes. This has happened intermittently for the last 8 years and can be problematic. When the computer info-tainment is not on, I cannot control anything on the dashboard. For example: I have no back up camera and cannot see when I back up from my garage. I cannot control the heating/cooling system/ audio/ defroster(which can be dangerous because I cannot see through my front/back windsheild). The system reboots itself afer approx. 5 mins, but in the meantme, driving can be dangerous.
The main infotainment screen provides the critical safety rear view display screen for the rear view camera. This is a legally required function for this vehicle, a 2027 Chevrolet Bolt RS. The failure of the screen means that a clear view towards the back of the vehicle is unavailable. Reversing without the display is hazardous and may result in hitting an object, animal, or person. Online Chevrolet customer service suggested a soft reset. This did not solve the problem. The problem has been intermittent, but is now permanent. The vehicle, which has only 500 miles and is under its new car warranty, was brought back to a Chevrolet dealer. The dealer disassembled the screen and confirmed the screen failure. The dealer does not have the part. The manufacturer doesn't have the part. The dealer is ordering it from a 3rd party. There is no estimated time for receiving the part.
Infotainment unit did not come on. Connection error displayed. Backup camera did not display when in reverse.
Infotainment unit did not boot up. Had a communications error. No rear back up camera view when put car in to reverse.
Vehicle infotainment system on 2023 Chevrolet Bolt completely stopped functioning in May of May of 2026. Screen/radio/bluetooth and associated components had no functionality, including backup camera, safety warning features, etc. Dealership confirmed that the system needed replacement entirely and was non-functional. Vehicle was not inspected by any other parties but it was confirmed by the dealership that this is a "common issue" for Chevrolet vehicles, even newer models. There were no warnings prior to the issue - the system simply did not work one day and never functioned again.
Backup camera failed to turn on.
Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Federal Motor Vehicle Safety Standards (FMVSS): 1.FMVSS 111 (Rear Visibility): The vehicle completely fails to display a rear-view image when shifted into reverse, creating an immediate blind-spot hazard for pedestrians. 2. FMVSS 101 (Controls and Displays): All critical audible safety alerts, pedestrian alerts, and driver warning chimes have been entirely silenced. The manufacturer (General Motors) and the authorized franchise dealership (F.H. Dailey Chevrolet) have acknowledged the failure and have the part on backorder, but refuse to fully cover the safety restoration under warranty or provide a temporary loaner vehicle. This forces the primary driver, a [XXX] senior citizen, to choose between total isolation or operating a hazardous, federally non-compliant vehicle. This appears to be a systemic manufacturing or design defect inherently tied to the internal HMI module architecture on the late-model Chevrolet Bolt EV platform, rather than individual wear and tear. A formal investigation is requested to mandate a safety recall and enforce full manufacturer accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I started losing Regen braking intermittently, when this happens the brakes themselves don't work well and there's no warning, you lift of the pedal expecting the car to stop and its rolling freely, to push brake and its not stopping like you expect, then it thuds and lunges forward a bit and stops. It was rarely happening, now the car can barely be driven. I have not got it into a shop yet. It throws DTC P182B, P182D, P1840, and U0401 every time. Clearing them, even while still moving brings it all back to normal, except an image of my previous drive will be frozen on infotainment that I have to hard reset to get it to work. Also backup camera does now work when these codes are active. I have found 1 person online that is having this exact issue. It's terrifying to approach a stop light and used to 1 pedal driving and I'm rolling freely instead. the first incident of it was 03/05/26 and has progressively worsened. My code scanner keeps records of when I clear the codes,
Related recalls
Electrical system: propulsion system: traction battery thermal: management: software
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V‑650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N242470160.
Recall number 24V812000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V‑650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's numbers for this recall are N242443000 and N242443002.
Recall number 24V481000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.
- Risk
- An air bag that does not deploy properly in a crash increases the risk of injury.
- Remedy
- Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N232414710.
Recall number 23V567000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. This recall is an expansion of the federal safety agency recall 21V‑560. GM's number for this recall is N212345940.
Recall number 21V650000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Bolt EV vehicles previously recalled under the federal safety agency recall number 20V‑701. The high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N212343880.
Recall number 21V560000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- General Motors LLC (GM) is recalling all 2017-2018 and certain 2019 Chevrolet Bolt EV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
- Risk
- A battery fire increases the risk of injury.
- Remedy
- This recall has been superseded by recall number 21V‑560. Vehicles previously repaired under 20V‑701 will still need to have the new remedy under recall 21V‑560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1‑833‑382‑4389. GM's number for this recall is N202311730.
Recall number 20V701000 · Recall details
Questions about the Chevrolet Bolt EV backup camera
Which Chevrolet Bolt EV years have backup camera failure problems?
The model years with the most reports are 2017 (9 complaints), 2020 (8 complaints) and 2023 (5 complaints).
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