Was stranded for about 30 minutes because car wouldn't start on my 2002 chevy impala the original security system passlock doesn't let the vehicle start. Has happened several times about 10 and I have only had this vehicle for 4 months I have read some forums in the internet and it's a known problem with gm and a lot of people have this problem and a risk since they are trying to fix it by working by the steering wheel and trigger the air bag. Some people say it could be the bcm I don't know but gm does.
2002 Chevrolet Impala electrical complaints
Page 10 of 11: complaints 251 to 280 of 305, newest first, as owners wrote them.
Tl*the contact owns a 2002 chevrolet impala. The contact stated that the turn signal lights work sporadically and the vehicle shuts off and on intermittently. He stated that the failure was due to an electrical failure. The dealer stated that nothing could be done because the vehicle was out of warranty. The manufacturer has not been notified. The VIN and engine size were unknown. The failure mileage was 100,000 and current mileage was 102,000.
Key start delay start issue, dummy lights, no crank.
My ignition coil (?) became stuck/frozen and would not turn - thus the car would not start. $700 later, I got a new ignition, but now my lighter doesn't work, half the lights on the dash no longer work, equipment was not bolted down under the hood and for the cost of this repair, at least the workmanship could have been a little better. This same problem has been reported on many chevy products that I have found on line and still no recall ... I guess it will take a few people dying before this turns into anything like that.
Security light coming on and passlock failure. I would like to know why gm is not fixing this problem when so many people are having them. My security light will only go off if I shut the car off and restart it. The lights blink, and from what I am hearing, soon I will not be able to start my car.
Car would not start there was no clicking sounds or anything passlock security light and battery light comes on fiddled around with lock and unlock on remote waited 10 minutes and car started no problem. This has happened twice since I purchased this car 2 weeks ago. I am not impressed with this car. Good thing I wasn't stranded somewhere especially with my 5 week on son in the car.
Tl*the contact owns a 2002 chevrolet impala. The contact stated that the ignition switch, alarm, and security lights have stopped working. The vehicle is disabled and fails to start. The dealer stated that she needed an ignition switch and the module replaced. The manufacturer notified the dealer where the vehicle was purchased. The dealer offered 10% off of the repair cost. The current mileage was 90,000 and failure mileage was 55,000.
Tl*the contact owns a 2002 chevrolet impala. The contact stated that she was unable to start the vehicle and the trunk and door locks failed to work. The dealer was unable to diagnose the cause of failure. The contact believed that the failure was caused by the anti-theft system. She has reprogrammed the anti-theft system. The failure has occurred approximately six times. The windshield on a clear day caused blurred vision. The dealer replaced the windshield, the failure did not continue. While driving 70 MPH the headlights began to blink. The dealer was unable to determine the cause of the failure. The current mileage was 60,000 and failure mileage was 40,000.
Tl*the contact owns a 2002 chevrolet impala. While driving at any rate of speed, the head lights would shut off without warning. The contact stated he would have to turn headlights from high to low, to get them to illuminate. The dealer stated that they have never heard of the failure. The failure mileage was 40,000 and the current mileage was 46,000.
Several times I would go to start my car and the security light would be on in the message center. The car would not start. It did nothing like a dead battery. I would wait about 15 minutes and try again. Sometimes it would start sometimes it wouldn't. It was doing this 2 or 3 times a week. On sept. 9, 2006 I came out from shopping and it wouldn't start. I waited for 15 minutes and still nothing. I did this for an hour. Then I called a friend to come and get me. I went back to my car which is a 2002 impala, the next day, still nothing. The next day, still nothing. I called a tow truck to the dealer to get it fixed. Also my power door locks had quit at the same time. I was told I had to give them $100.00 just to look at it. 3 hours later they called and said that I could pick up my car. Total cost towing $59.00, dealer $496.95. I am disabled and only get $600.00 a month from disability. Now I have no money for my living expenses for the month but the car is still doing the same thing. On the 1st of oct. I went out to start my car and guess what it won't start. Since this was a sunday I called the dealer on monday morning to tell them that it was not fixed . It was still doing the exact same thing that it was before they supposedly fixed it. By the way when they supposedly fix it they replaced the bmc. Now they want another $100.00 to look at it again. The part was guaranteed but not labor, I could not afford another bill like the last one, I just hope it starts when I go to the dr. It starts only when it wants to. My husband just had brain surgery, I have had 5 surgeries on my spine, I need a car that I can depend on to start. Never had a problem with it. I will hold chevrolet responsible if any thing happens to my husband or my self because the car won't start. After I took the car to the dealer I came home, looked on the internet under chevrolet impala 2002 and found 100's of service bulletins on the very same problem. Why isn't any thing being done about this.
Was waiting in terminal for my ferry home...tried to start car when asked to move onto ferry...nothing car would not start .. Just dead...tried to start with two different chargers..no luck.. Called bcaa .. Missed ferry...finally back in car to wait for aaa talking to husband who asked if windows worked and radio? Yes windows did but hadn't tried radio...went into car turned on ignition to start radio and car started right away...no hesitation...had to leave on while waiting for last ferry home and during the trip across the straight...got home turned off car...tried to start again...no problem started first time...still haven't found out what the problem was and how to fix it.
Security issue when trying to start the engine. Security error will flash when attempting to start up the engine which resulted in loss of power to all systems. The only fix appeared to be to wait 20-30 minutes and then try to start the engine again. Area shops admit knowledge of defect,. Some blame the ignition switch, which has been replaced at personal cost and the problem remained. Some technicians claimed that gm has not yet figured out what the problem was. Am wa s aware of the same problem with silverado trucks as well. Am a lifetime owner of gm vehicles, but this will probably be my last unless an acceptable solution was found. *ak found.
My car was running one day when I was in a store and I came out and got in and it was dinging and lights were flashing radio didn't work fan was not as strong as usual. And once in awhile I won't even have lights unless I hold in the brights switch. But that was just the start it got more frequent that this would happen then, it wouln't start I would try for hours to get it to start I would have to disconnect the battery and wait and then even after doing this it might not start. And then just driving down the road it will ding and flash raid shuts off says "locked" what what is this now. So I will stop shut off wont start, finally starts then none of the gauges work or radio or even the A/C. I have lost two jobs because of my car not starting and being late for work or not being able to make it cause it wont start. Now I have taken it to about ten dealer ships , well every place tells me same thing there is nothing wrong with your car. May 30,2007 was the worst time with my car, it was raining really hard, my car started to act up like usual my A/C wouldn't work it was really humid and about 85 degrees and I got to a town and shut off the car and disconnected the battery as usual also and nothing happen and this went on for 2 hours and still nothing happened the worst part about this is I had my 6 month old daughter with me, my fiance is out of town we are an hour from home and my friend has a flat tire and my parents on vacation I had no ride or any body to call and I couldn't call a tow service because I only had $10.00 to my name I had to bundle my daughter up in her blanket and start walking home, I walked for about 20mins before any one stopped to pick us up. I am so sick and tired of this happening and would like this problem to be resolved but I don't think it should have to be at my expense when it obviously is not just happening to me! Please please help me !! I just don't know what to do!!! Akl
Pass lock system failed. This was the 3rd time in five years , the second time in less than 2 years. While this did not pose an immediate danger it could become a problem if someone needed to use their car for an emergency , and because of the pass lock failure enabled to receive the help they needed.
I have a problem with my vehicle that involves the passlock ignition security system failure with no-start. I purchased the 2002 chevy impala from a dealer used with 80,000 miles on it. A couple months after purchase I started having the problem and the dealer kept putting it on diagnostics and charging me for items that did not resolve the problem. I now, through research, have discovered the gm dirty little secret of the defective system they will not recall and I am a single woman in her late 50's that lives on a fixed income and can't afford to get a new vehicle. I am getting the run around from dealers and they will not give me a honest solution that will not require almost $1,000 replacement on the ignition and passlock sensor. I am very angry and sitting with a vehicle that I cannot go anywhere with that I paid too much for because of the defect and no one will help. I am having health problems due to this and I want help to make the manufacturer to take responsibility for the problem and recall the defective part.
Car does not turn over. Every six months or so the car does not turn over. There were no indications that it would not start. Aaa was called and stated it was the starter. Next morning, car started right up. Diagnostic test indicates that it is electronic .and should be a recall. Diagnostic codes p1626, 1064.
Passlock failure no start. Has happened total of 8 times in a little less than 5 years. Fortunately it has not happened when I have absolutely needed the car to start, although it has been inconvenient with a small child with me several of the times. I dread the occasion when it happens and I need the car to start because of some emergency. From review of web forums, gm is aware of this problem and it is much more extensive than would be indicated from reviewing complaints on this site.
Tl*- the contact stated that while driving the 2002 chevrolet with impala 48000 failure mileage at 60 MPH the entire dashboard lights failed without warning. The vehicle was taken to a dealer, who did a diagnostic test and confirmed that the body control module failed and needed to be replaced. The vehicle has not been repaired. The current mileage was 55000.
Dear gm customer service representative, please forward this message to mr. Douglass j herberger, vice president and general manager of service and parts operation. Dear mr. Herberger, I have been trying to get the codes for the pass lock theft deterrent system on my 2002 chevy impala ls and the dealers around memphis, tn refuse to give it to me. They also refuse to reprogram it for free. I feel that I should not have to pay a dealer to unlock that system. I'm paying for and own my car, not the dealer. In addition, I went in to the service department of chuck hutton chevrolet to and was told that I would have to pay $47.00 for them to enter and reprogram the theft lock system, that they cannot do it by hand. Why should I have to pay the dealer $47.00 everytime I change out my battery - to reprogram my theft lock system? I thought that I purchased the car to become the owner of it. I pay taxes on it, I pay my insurance and maintenance fees. Why should I have to pay a dealer to codes that I should have free access to. Why was my car designed to lock me (the owner) out without free general access to unlock the vehicle? I have exhausted my attempts to resolve this matter out of court, however, unless this matter gets fixed at no expense to me, I will take it to the lawful limit. I want to hear from you mr. Herberger, not these no thinking that understand the difference between owner and dealer.
My chevy's passlock anti-theft deterrent system is stuck on and I have been told that I must take it to the dealer.
The following matter is a potential disaster waiting to occur. I have informed gm by mail and telephone. I have went to the chevy dealer only to come out with my key five hand held transmitter to stop working. I have sent letters to the dealership that sold me the car. T the security system shuts down the vehicle at random times automatically. Continuous problems: security light on message center continues to flash security service vehicle soon, - battery the security system automatically, continuously attempts to shut down my car this security system also unlocks my trunk the handheld transmitter does not work after replacing the battery after the chevy dealer checked the problem I have to unlock the doors manually the lights flash and the message on the radio panel says locked I cannot use my car, it will not start - engine light comes on - all lights go out while driving , this faulty "pass lock theft deterrent" system, automatically comes on and shuts my car down when I pull over to the side of the road and turn the engine off. It will not turn on again, only the check engine light comes on. I had the car inspected today at a chevy dealership and the results was," replace the control module at $325.00, first, then I can program the key five transmitter." replaced transmitter battery and car battery I conclude that gm has the monopoly on vehicle parts and service all in the name of technology and cost the consumer a tremendous amount of repairs on top of the cost for the vehicle. Consumers should not have to pay for a service that they cannot repair at any shop in town. For instance, I can take my transmission issues to almost any transmission shop, however, I cannot take my manufacturer built- in security system to any shop. They will not touch it just because it is manufacturer built. I want the laws changed.
Driving when all warning lights came on, then the battery light stayed on for a short period. It did not effect the car performance but it did reset the clock on the radio as if the battery had been disconnected. Another time the traction control and ABS brake lights flashed and the radio pulsed. The security light remained on as I was moving forward out of a driveway the vehicle stalled but immediately restarted and all the lights cleared.
2002 impala ls with serious electrical problems. The first problem started with the turn signals going out. Then the radio would not go off even when the keys were out and doors locked, and sometimes does not work at all. Automatic door lock no longer works. When trying to start the car, I have to turn the key several times and then wait for it to finally start. The interior lights flicker. The headlights don't always work - I try not to drive at night because I never know when they'll go out. The instrument panel works about half the time, so I don't know how much fuel I have or how fast I am going. The message display goes between "security", "high beam out", "service engine soon", when it's working. There seems to be a new electrical component that goes out each day.
Car would not start. Thought it was the battery or possibly the alternator, but it turned out to be a failed body control module (bcm). Our car had only 46,000 miles when this occurred. There should be an official recall on the bcm given the numerous bulletins and complaints concerning the bcm before someone's loses his or her life as a direct or indirect result of its failure.
Several electrical / security problems - lights go off while driving. Also at times when approaching car, it won't start due to security system shutting down starter circuit. Although these things correct the problem after waiting, the dealer doesn't find the problem. It has been suggested that I pay for replacement parts that might fix this problem. I don't want to spend more money on this vehicle.
When getting into my car I go to start my car and nothing happens. I have to wait for 10 minutes before it will start. The security lights comes on when driving down the road. It could cause a serious accident if someone did not know what to do. No one can figure out what the problem is when the car will not start and the security light is on. It is a manufacturing defect in the security system. There are several people that have the same issues with this. Some people have to wait 30 minutes before their car will start. This could put a woman in a serious situation. We need to find out what is the problem and I hope someone can help.
Is there a way to look into the chevrolet impala 2002, 2001, and 2000 models for failure of the security system. The light comes on at times and when taken in for service you are told that the problem can't be found. After the light comes on, you don't know when or if the car will start and you have it towed and no problems are found. I think this can lead to some type of safety problem if you need to move your car in a hurry and it don't start. I've talked with many owners of the type of cars and they all have this problem.
Dt*: the contact stated the headlights failed without warning. The dealership was unable to duplicate the problem. The manufacturer has been alerted. Updated 6/16/2006 - when the high beams were used the dash lights went dark.
I was driving home from work around 7:30 pm on tuesday on january 24, 2006, dark outside. I had my lights on bright and all of a sudden there were no lights. I did have fog lights on and I could still see them, but there weren't any headlights. I quick flicked the dimmer switch and they came back on. I've never experienced that before. However, when I talked to my mechanic the next day he said someone the week before experienced the same thing twice in one drive. The piece to replace this is quite expensive. I have not had it fixed yet, but I felt it should be reported. This happened once. Another item of concern is that my security light inside my car has been on for about 2 months. Every once in a while my car won't start on the first turn. Only once did I have to have it jumped. There is plenty of power as the lights and radio still work. My mechanic has tried replacing an ignition switch (I think), but the first time I started it didn't turn over and then it did, but the security light was still on. It's back in the shop today. The other person mentioned above has experienced this same defect. They also own an impala. This has happened several times on my car. My mechanic cannot figure out what is wrong.
Body control module (bcm) failed after 57,000 miles. The other computer that resides in the same housing is covered by a 80,000 mile warranty, where as the bcm is not. There are numerous tsb's that are posted concerning failure of the bcm. There are many people who have similar problems and many sources are available by researching the internet. The technician at the dealership even said that "impalas are notorious" for problem with the bcm. General motors says that it is not covered and therefore will not cover the replacement costs of the bcm. If so many people are having problems with this year model (2002 impala ls) then why hasn't anything been done by them. I am thankful that my car did not shut off on the highway and did so in my parking lot.
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