On the above date I was driving home from work when my car just shut off on the highway. Had to pull of and car did want to start notice the passlock 2 system security light was on. I had the car towed home car start right up drove to work car didn't want to start again. Has not start since. Note I spent 700 on the passlock system a year in half ago.this is bull gm needs to fix this problem for good.
2002 Chevrolet Impala electrical complaints
Page 5 of 11: complaints 101 to 130 of 305, newest first, as owners wrote them.
Car began to flash security light. Then within a month the light stayed on all the time with signal light making a clicking sound then not able to flash preventing the drivers behind me not to know the direction im turning. The switch you have to juggle and the car would not start anymore. I had the bcm changed the radio is locked the lights use to flash on and off. Now the car starts interment and the radio is still locked the security light is still on, cruise light, and passenger airbag light on. This is a problem for the chevy impala to but their is no recall....why?
Tl* the contact owns a 2002 chevrolet impala. The contact attempted to start the vehicle but the engine would not start. The vehicle was towed to the dealer for inspection and they stated that the ignition switch needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 6900. The consumer also stated, the turn signals did not always work. Updated 06/30/14
Car would not start. Security light came on and it would not start. This has happened at least 10 times a year since 2004. The wiring to the light system melted at the ignition switch in one incident. I continually have to reset the security system to override the pass lock system errors. The car continues to fail with pas lock security issues. I have researched this on chevrolet impalas, pontiac and other gm models. The solutions are vague and inconsistent. I took my car to the chevrolet dealer in san diego and they could not figure out what was wrong and their suggestion was to replace a bunch of expensive parts with no guarantee that this would fix the security lock start issue. They said this was a very common problem and they had no solution for the cause. They told me the best thing to do was to trade it in on a new car or sell it to some unsuspecting person to deal with.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer but the technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 80,000 and the current mileage was unknown.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that after inserting the key in the ignition, the vehicle failed to start and the anti-theft system engaged. Also, the contact mentioned that on another occasion, the vehicle failed to start after refueling. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch and keys needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not further repaired. The failure mileage was 52,000 and the current mileage was 57,000.
You never know if the car will start. Will start 30 times then nothing. Waiting about 10 minutes and starts. Can not trust it to start and not leave you stranded.the following link has 218+ others with same problem. Http://www.carcomplaints.com/chevrolet/impala/2002/electrical/passlock_problem_wont_start_and_security_light_is_on.shtml.
Passlock system would disable the car from starting dozens of times for months. I would get stuck anywhere without warning for half an hour or more with my children. It was taken in for a coolant leak issue. The dexcool ( a horrible product with lawsuits due to engine damage) had eaten the hoses and was spraying around the engine. It created a sludge that thankfully did not destroy my radiator. The car finally outright failed because of the security system. The passlock system is a known issue with gm. I have read endless complaints about this problem. There was nothing wrong with the car, but the system would not read the key. It was in the shop for weeks. Had to get new bcm and have the system reprogrammed. My car only has 37,000 miles and for it to fail and need such expensive repairs for a faulty system with nothing wrong with the mechanics of the car is unreal. Another known issue is with the signals going out without warning. I never know if the turn signals will work and this is very dangerous. I am fearful that other issues with the electrical system might happen. But knowing that the bcm might fail again in another year or so is the biggest rub. How many times do people have to reprogram their car and replace parts on a faulty passlock system that will fail again?
The passlock security system in my car disables my fuel and my starter. I have been stuck places before because the car won't start. The security message is on and so is the battery along with service vehicle soon. The car will not start and hasn't for months now. I am very upset, my radio says locked and I have tried everything to get my car to start. It will leave me stranded at some point if it starts.
Factory installed security system won't let me start the car, I have to wait anywhere from 15-45 minutes before it starts, and that is not safe to be stranded with the family. I'm not the first person with this problem, and I hope you can do something to help me solve it. Thank you.
I own a 2002 chevrolet impala. While I was driving 50 MPH, the headlights malfunctioned when switching from low beams to high beams. The manufacturer was notified, but offered no assistance. The vehicle was not repaired. Next the car doors would not lock. Ordered new body control module and had it put in and reprogrammed at dealer. Worked for a week and while in drive thru and shut car off when tried to restart car it would not restart but start throwing a bunch of codes. Sat for awhile found second set of keys put it in and it started. Apparently the security system would not recognize the key when it was inserted into the ignition. This locked the contact in the vehicle and prevented it from starting. The vehicle is now in the shop. I have found over 1,000 complaints of the same nature with this car. In 2004 I had new head gaskets put on due to the coolant and was suppose to recoup some money. I put in claim and never heard anything. Now turn signals work intermediately. This is a very common issue with impalas. Very dangerous when I signal I don't know if it is going to work. I have almost caused multiple accidents because of this issue. I complained multiple times to the dealer but they claimed nothing was wrong. As soon as I hit the 100,000 mile.
Hazard flasher switch is bad. The turn signals will go out intermittently. If you press the hazard buttons over again the turn signals work again. This has been happening since 2012 when my vehicle had 70,000 miles.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that while coasting, the pass lock security warning lamp illuminated and the vehicle stalled. The vehicle was restarted a few times before it began to function normally. The vehicle was not repaired or diagnosed. The manufacturer was made aware of the issue. The approximate failure mileage was 109,000 and the approximate current mileage was 111,500. Updated 9/17/13
I put a new fuel pressure sensor in and now my 02 impala wont start and not getting any power to fuel pump now, we are a car lot and this car has been sitting unable to start now for over 2 weeks, had many certified mechanics from our area observe the problem, including 2 certified chevrolet mechanics, and none have come up with a solution. Just don't make sense, I am sure chevrolet is aware of the problem so please let me know what the problem is so I can have it repaired so we can sell the car.
Intake manifold leak, replaced the engine. Intermediate no starts, vehicle cuts off in 5 mins of driving, turn signals works sometimes.. Car is dangerous to drive and I have almost had several accidents because of the issues.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that while parked the fuel gauge reading fluctuated from full to empty. The failure occurred intermittently. Additionally, the headlights would not illuminate when the contact turned the exterior switch to the on position. The contact also noticed the multifuntion window switch would not operate any of the windows when the exterior lighting was not operating. The vehicle was taken to the dealer for diagnostic testing. The technician stated the sending unit relay would have to be replaced to repair the fuel gauge failure. The multi function switch would have to be replaced the repair the electrical failure with the exterior lighting and windows. The vehicle was not repaired. The approximate failure mileage was 112,000.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that the horn began sounding independently. The contact took the vehicle to the dealer for inspection but they could not diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 239,281.
Safety flashes on dashboard and car will not start for 10 to 15 minutes. It happens totally at random times in all kinds of weather. Disconnecting the battery does not help nor does resetting a fuse with a kill switch. This is a widely known problem why isn't there a recall? I was told from a dealer it was a computer issue and could be fixed for around 1000 dollars. I want to buy american cars but do I have to suffer because of this choice? What an awful inconvenience.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that while driving 35 MPH, the air bag and security warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer for inspection. The dealer was notified and stated that the failure could have been that the bcm module needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 162,000.
At 10:00 p.m., driver started the vehicle (cold) and pulled away from curb stopping at a stop sign 100 feet ahead. As driver pulled away from the curb, the dash lights (seat belt, ABS, airbag, etc.) and tachometer began to intermittently flash/ fluctuate. Driver proceeded to take a right turn onto a main road when the driver's side head curtain airbag inadvertently deployed from the driver's seat back. Driver immediately stopped the car and pulled off into a parking lot to call for assistance.
The passlock system has been failing me since 2005. The car starts when it feels like it. I have been stranded for 6 months, late to work, and mentally stressed thanks to this problem. Everyday for the last 7 years I have experienced this problem. In 2005 I had the bcm replaced, and gm blamed the problem on the viper alarm system. As of last week general motors cut a new key, because the old key was stated as the problem. Now that the problem still exist gm informs me that I need to replace the ignition. This has to be a form of rape. I am a veteran, university student, and a part-time worker, so my vehicle is very much needed. My family and friends have to continuously watch me struggle due to this vehicle issue. I guess this is the thanks you get for being a hard working american.
Parked car gauges went crazy with a sound coming from the glove compartment. Bad bcm.
Parked and turned off car, gauges, locks and lights went crazy. Car would not restart and electrical system continued to go crazy eventually the battery exploded and everything turned off. Dealership determined it was the bcm. 6 years later bcm is bad again.
Problems began almost immediately with digital gear indicator, dash, and other lights going out and coming back on. Got no satisfactory response from manufacturer and now cluster has gone out, switch out, low coolant light stays on. At times acrid smell in vehicle.
My turn signals work intermittently. Sometimes not at all and sometimes have to activate flashers on and off. Sometimes lites won't turn all the way off when I park they will make a chiming sound and I will turn them on and off til it stops.
For the past 2-3 years the security light will come on and flash about 10 minutes. During that time I have to sit with the key in the ignition and the ignition switched back until the security light stops, which then the care will start. About a month ago same constant problem except now after the security light stops flashing car won't start at all. I've gotten new battery and had alternator checked and both are good. The security pass code dealing with the keys or some mess I was told which will cost $500.-$600. Omg!!!!! Really. Is there a recall or something for this. Gmc please do better. Last american made car that I will purchase.
Car won't start and car will just turn off while im driving, its not safe to drive.
While driving at night on i127 highway, with my dim lights on and cars passing me, my dims go blank. Nothing. I had to quickly pull over and make adjustments to find the problem. After about a dozen episodes of these I find that my bright lights would still operate. After I'd get home I would shut the engine off and wait a few minutes and restart the engine and my dims would come back on !!!!! I have cleaned the little signal switch on the front dash but they still go off at any time of the night. I have come close to a few accidents. Please help ! I have talked with several mechanics and rookies but they were stumped. This is a safety issue and should be addressed.
Tl* the contact owns a 2002 chevrolet impala. The contact stated that while driving 30 MPH, the head lights and the instrument panel lamps failed. The failure recurred sporadically. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 159,000.
Went to turn on the car; all lights locks radio windows worked. When I turned key to on position car would not turn on. Security light and check engine lights would come on. Car wouldn't turn on for ten minutes then it turned on. Also, while driving security light will come on and stay on until car is turn off and back on. Sometimes security light will stay on. In addition, to security light and car not wanting to turn on, turn signals will randomly stop working and I have to turn hazard lights on and off to get turn signals to work again.
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